“Your sales person, Eddie Edwards, was like a breath of fresh air. He made the whole car buying experience enjoyable and positive. I can't recommend him highly enough.”
“Keith Armstrong helped me to find the perfect car for myself, he couldn't have been more helpful from the time I stepped in the door until the time I drove away in my new car and has been checking up to see if I have had any problems ever since. Would highly recommend him if you ever need to buy a new car, extremely helpful and a lovely person!!”
“We were welcomed at the door your sales gentleman was with us quickly. We appreciated being asked if we would like a coffee/tea we also liked being on first name terms and everything was done to our satisfaction.”
“The salesman as usual was very good, listened to what I wanted and worked with me to get as close to what I wanted as possible.
I was dissapointed to find the trip screen on dash is actually off lesser quality and very basic than a lower spec mokka so doesn't have a digital speedo and better looking mpg meter etc, I feel this should have been mentioned.
The hand over of the car was not as good as it could have been. I collected the car at night and didn't notice till following morning that a head rest was missing, the car book was missing and service book wasn't anywhere to be found.
The sales man dropped off the headrest to me at work a few days later and I didn't receive the books till a month later.
As the above I don't think it would be fair to give a 10/10 rating when it wasn't. I'm still fairly happy with the service and the car itself is awesome other than mentioned above.
Will be back in a few years for another car for sure.”
“The service from John was excellent, I would highly recommend Peter Vardy. From start to finish John was helpful, friendly and a credit to your company, thank you for making it an easy and enjoyable experience.”
“Really pleased with car, salesman (Alan) was great and able to get me everything I wanted for the price I had in mind, car delivered on time and I got it very quickly. Will definitely go back to Alan and recommend him highly to everyone. Thank you.”
“I have sent an email to customer services. VIP event misleading, delivery date 3 times longer than expected. Poor communication. Sales team good and really helpful however.”
“Very pleased with the service provided and will certainly recommend Peter Vardy to my friends/family. Scott made me feel at ease throughout the process which was key to the purchase. Have had positive dialogue was him since which was reassuring.”
“Stephen was my sales man he was excellent and I felt valued and well looked after. He explained everything and gave me time with my dad to make a decision. I will be changing my car with Peter vardy and be asking for Stephen to look after me. 10/10”
“Wish we seen the car we were getting before going ahead with the trade in. Paying £80 more a month for a car that's very basic on the inside compared to our old corsa”
“Very impressed with David Hughes and Fiona Brodie. Fiona explained car instruments very well. Both a credit to your company and your coffee was first class too!”
“We were delighted with the service we received . The salesman John Clifford was very explicit in pointing out the car details. We must say that every one of your staff were very polite and the show-room is so bright and comfortable.”
“Second car purchase from Peter vardy. Most impressed last time, not quite the same on this occasion.the salesman not altogether switched on in terms of dealing with a 70 year old individual who has purchased more than a few new/used cars over the years.dont really want to elaborate on this review.suffice to say I was happy with the price I negotiated with your man on the financial side (IE trade in v replacement vehicle). Also new vehicle a delight to drive,and I suppose that's the most important point.”
“Bought my first car from Darren in Motherwell could not fault his sales skills as I had to travel 3 hours to the car store he phoned emailed and sent me videos kept me up to date. I then got passed to laura for after sales, everything went wrong from there. Laura was rude not returning my calls till days later not keeping me up to date by waiting until the day before to tell me it went to the wrong branch. Then she told me that she can not find out when it will be at there branch I also told her I needed the car by Wednesday at the very lasted on the Tuesday I phone to find out if the car was going to be ready and she said she would phone her head office to find out straight away as I had to arange plans to head down to the branch. 3 hours later and me levering multiple messages she got back to me and said the car would not be ready until the Thursday. I then asked her to cancel the sale and return my deposit as I could no longer pick up. Her reply was "you want to cancel well a manager has to refund you deposit" and hung up the phone so I contacted the branch back and got transferd to there head office who then put me in contact with the manager who sorted the car sale. Darren then phoned me the next day asking what happen and sorted all the car out to collect that day and put me in contact with kelly to do the handover with well I couldn't of asked for a better hand over with kelly she made it so easy to sort out the paper work and Darren came to apologise agin and put in a free tank of petrol over all I would recommend to anyone Darren and kelly would not recommend laura at all. I don't think she has customer service skill my friend herd the way she was on the phone and he is to renew his car with yourself next year, he said he won't if he has to deal with laura.”
“Absolutely Appalling service from the first time I stepped in the door. I have emailed a complaint to which I have had no response. Will never be back.”
“My car was delivered a week before was ment to be I couldn't of been kept more informed they were in the phone ever time there was any up date first class definitely recommend x”
“The sales guy Ryan that dealt with my car was excellent and would highly recommend him to others. He's probably the best sales man I have felt with ever!”
