“Buying the car from Peter Vardy Motherwell was a very pleasant experience. The process was made very easy by the knowledgable staff. I got a great part exchange for my car which i had also bought from them previously.”
“During the purchase my wife and I spoke with Declan,Laura and Kelly. All 3 members helped and guided us through every part of our decision to buy. Nothing was too much trouble nor any question too "stupid" to ask, although I'm sure I pushed Kelly to the limit with some of my daft questions. Declan took on board exactly what we wanted with our exchange and new purchase and made no attempt to push or cajole anything neither of us wanted. He took us through the options and each part of the process has been explained. Laura and Kelly did the same with the finance and handover and all their help was very welcome. The new car is exactly what we wanted and once again we appreciate the service levels of Peter Vardy (Motherwell). We will be back in due course for the services and trade in etc and your name is always mentioned when the subject of cars comes up in conversation. People and so happy to bring up their bad experiences while Karen and I can only smile and relate the good.”
“This is now the third car we have got from Jacqui, and she can not be faulted in anyway. She is always so helpful and full of great advice. The service from Peters is always first class. I have never had any issues.
Thanks again”
“Staff friendly and helpful.
Only issue i had was day of collection of car i was in the dealership for over 2 hours due to having problems taxing car. Other than that everything was ok”
“Dear Sir-- My review of my experience at Peter Vardy Aberdeen , firstly the showroom was tremendous.
The staff were very attentive and the salesman Kevin McCrum was first class as were the senior staff.
Lastly the young man who attended me and handed over of my car did an excellent job.
Yours Truly
Alexander Ritchie.”
“Warren, the salesman, who looked after us has a very nice manner. He organised a test drive at short notice and made us feel comfortable throughout. We feel that we are in good hands with Warren and that he will continue to be our first point of contact in the future. We are confident that Warren will ensure that we continue to be well looked after.”
“We were extremely happy with the service we received from Kevin McCrum at the Aberdeen branch. We knew what car we wanted and he went out of his way to find the perfect car. The after sales care we received from Kevin was very much appreciated. We would have no hesitation recommending Kevin and his colleagues to our family and friends.”
“I found the experience good, with excellent service which was not pushy, but rather, factual, helpful and informative. The service given by Tomas Spracklen was excellent, both when I was purchasing the car and also when I picked it up, regardless of the fact that there are people to do this job. He has since emailed to ask if I have any questions not yet answered and I have no doubt that if i had any issues I could go to him and they would be dealt with efficiently. First class service.”
“I was in need of a new car as my old car wasn't reliable enough and the sales executive that assisted me got me the best car for me and my family. He done his best to get me the best deal and successfully done so. I would recommend everyone I know that's looking for a new or used car to go to Peter Vardy as I found the service was excellent. I've been to other car show rooms and they couldn't find the right car for me and I was quick in getting out of there but with this experience I will more than likely continue to go back time and time again.”
“I ordered my car on June the 10th and was promised it in 3-4 days so paid my £100 deposit and waited. Car never came I told them my mot ran out on June 21st and needed it by then was promised it by then so I waited.Went to pick my car up on 21st and was told it was lost , I said I had no car and needed 1 for my hols on July 10th was promised it by then so I waited.Car never came was told it disappeared,promised I would get a new 1 by 25th July so waited.Car never came so I waited until 18th of August and was told this car had disappeared as well so cancelled .I still haven't got my deposit back ,shambolic way to treat customers.”
“Everything was fine during the purchase of the car. The problems started when I came to insure it. On insurance search engine sites my registration number came up with the old model of the car which I had bought. The old model is insurance group 6 compared with the new one which is insurance group 2. I raised this problem with the salesman who was fairly unhelpful and seemed to have no clue as to how to sort things out. I have now contacted the Manager who says he will see the Administrative Department about it on Monday. I don't understand why the salesman was so reluctant to do this, Had it not been for this problem I would have given a higher star rating.”
“From the moment I entered Peter Vardy I was impressed with the professionalism of the staff. The young girl I met on entering the showroom quickly found someone to answer my questions. I was then introduced to a young man called Andrew Buchan who after I had selected a car to test drive was very proficient in explaining about the controls. Once Andrew had my details we went on the test drive. On returning to the showroom it was down to price, once satisfied I reserved the car. I phoned Andrew on the Monday to confirm the sale and said I would collect the car the following Saturday. Andrew was busy with a customer on my arrival at the showroom but I was offered and accepted a coffee. By the time I finished the coffee Andrew appeared. The paperwork was then completed and I drove home with my "new" car. I found out later that Andrew was in fact a new sales person, at no time did I feel Andrew was anything less than professional. May I take this opportunity to wish Andrew all the best in his new career.”
