“This is now our fourth purchase from this garage and we will definitely be back. Stuart was a pleasure to deal with and made the whole experience very enjoyable. From the initial contact, the deal, the presentation of handing over the car and post purchase discussions, the whole team have been brilliant. Thank you.”
“I initially went in to see if I could afford a new car but was not able to so the young sale person introduced me to Jason Craig in the used car sale team, he was very understanding of my needs and I was given a cracking deal on a used car, very happy with this and Jason is an asset to the sales team.”
“Great service before buying the car. After buying the car and when waiting to pick up the car the service was much poorer. Waited close to two hours after arranged pick up time for my advisor to finally appear. I was constantly told 'two minutes' two minutes' but that never happened. After he arrived I felt like he was very rushed and it was obvious he had other things to do. This meant features of the car were not clearly explained. Car was picked up on 31st August - meaning I paid for road tax for the month of August that was never used. If the advisor had had the foresight to ask me to pick up on the 1st of September this wouldn't have happened. He told me he would call two days later to check how things were going but never did. I had to chase them up to receive my MOT certificate two weeks later.”
“Overall fairly good. I am, however, still waiting for the vehicle's handbook and a call back to arrange for the rear light to be fixed (it hasn't worked since I picked up the car). I have gone back to the dealership twice and no call back, dissapointed that something so easily sorted has been ignored.”
“I was very impressed with the way that the salesman Roddy MacDonald handled everything on the evening of my visit. He was very courteous and patient with me and nothing was a problem to him. I would also thank Fiona in Finance for the way that she explained everything to me and for the way that she guided me through the controls in the new vehicle.
Thank you for an enjoyable visit to Peter Vardy.”
“We thoroughly enjoyed the Peter Vardy experience. Very knowledgeable staff, both sales & technical, well done team Glen, if we could more than a score of 10, we would. That's the way to do it.”
“My only quibble is there is too much hanging around the showroom waiting for the first salesman who is dealing with your purchase .I also dont have my platignum cover stamped as it states its invalid unless stamped by myself and sales person .this was the only problem .The staff were very courteous and polite.”
“Sales advisor was very helpful & listened to my needs rather than just try to sell me something that wasn't suitable. Would certainly reccomend anyone to use Peter Vardy.”
“Craig in the Glasgow store was extremely helpful. Did not make me feel under pressure to purchase.
Brilliant experience and cannot wait to pick up my car.”
“From start to finish the service was top class. Our salesperson Gareth treated us with complete respect and we were made to feel at ease and welcome. Refreshment was offered and we had a test drive before deciding to buy.
After crunching the numbers we liked what was offered and purchased the car”
“I was really pleased with the customer service and support I got from Peter Vardy when buying my car. I had a budget in mind and felt that this was listened to as no attempt was made to persuade me to buy something exceeding it! Steve Minty was responsible for managing my purchase and he was constantly in touch updating me with the progress. I was buying the car from the Aberdeen store and was fully expecting to have to drive up to collect it. I was surprised and delighted when the car was brought to me in Dunfermline! Steve was on a tight schedule but despite this he was able to spend some time talking me through the new-look Astra, particularly some of the new features. Post-sale, Steve has made every effort to ensure I am happy with the car and resolve any issues - not that there are any, I'm delighted!!”
“We personally always experienced a first class service don't get wrong sometimes a slight delay however your concierge has been most attentive. Paul Johntson could not be more easy to deal with and entertaining which makes our visit comfortable and relaxed.”
“I was very happy with the service provided from everyone I dealt with at Peter Vardy. I love my new car which came at an excellent price. The saleman was excellent and extremely helpful.”
“Extremely professional ,and could not do enough to help,went through all the options available to me ,and would definatelay reccomend peter vardys kirkcaldy the ones to go to”
“Excellent to deal with, friendly sales team who value customer service as a main priority. Dealt with Arnold Clark in the past but never again, Peter Vardy are streets ahead.”
