“Excellent sales service. Glen the salesman talked me through the options available and with his help I was able to come to a final decision on the best deal for me. I was also impressed with the handover, time was taken to point out the finer details of driving the car before I set off. Thank you.”
“Allan and Katy were amazing I would like use to thank them personally from myself and I could not ask for them to be any better both were outstanding and helpful would rate them both 10/10”
“Very impressed with the efficient, quick service. Knowledgeable and helpful staff who were very welcoming, and patient with our 2 young daughters who we'd had to bring along with us. Excellent follow-up phone calls since we brought our new car home. Many thanks to John Clifford for making our experience so positive.
A very small note - when we completed the documentation for the new car, I pointed out that my name was spelled incorrectly and asked whether this mattered. I was assured it was only for your records and therefore didn't need changing. However when I received the V5C from the DVLA my name had been spelt incorrectly in line with your records. Not a major issue at all but obviously a bit annoying especially as I had already questioned this.”
Hi Alan, I'm sorry your experience wasn't as good as previous. If we can help with anything please email us at customerservice@petervardy.com, Thanks, Team PV
“Excellent service when choosing to lease a new car with more than one person offering advice. Unfortunately when going to pick up the vehicle at 5pm as arranged we were met on entry and offered a seat with the choice of tea or coffee while our salesman was preparing, or so we thought, our car. We were still sitting 30 minutes later wondering why he had passed by us a couple of times and not explained the reason for the delay. We watched him remove the stickers from our new vehicle in the forecourt then drive off. The original colleague asked if we had been attended to and then came back to tell us the car was away getting petrol added!!!! Our salesman returned and apologised profusely admitting he had not realised who we were even though we had an appointment for 5pm. He did give a very comprehensive guide on the car's workings but it went on too long and we felt he seemed distracted and struggled in setting up the "Onstar" system. We also felt he was in a hurry... so were we after such a long delay. He was a very nice chap and no doubt knows his job but let us down on delivery. Also I have been unable to claim my VX Protect voucher car care kit and although receiving a phone call as a result of my e-mail over a week ago, I have heard nothing since. Perhaps a few tweaks are needed here and there regarding after sales service? This is the second car we have bought from Peter Vardy and would hope you will take heed from this review because we still think you're trying to improve.”
“A pleasant experience purchasing our car. Caitlin, Kirkcaldy Vauxhall branch, was a pleasure to deal with. Were willing to haggle and got the deal that suited me. A lovely surprise gift, a bouquet of flowers, for my wife when the keys were handed over.
Would recommend Peter Vardy for purchasing a car to anyone.”
“My experience of buying a car could not have been better. The sales adviser, Eddie, who I dealt with explained what I needed to know and answered all my technical questions. Moreover, the test drives I took were relaxed and enjoyable and I felt we built up a friendly rapport.
Based on this experience, I'd definitely use Peter Vardy again, and recommend to my friends.”
