“Our experience with Peter Vardy was exceptional. Stephen McDonald was extremely proactive and made us feel extremely comfortable with our purchase. We found the vehicle on the website and due to us being in Aylesbury, we could not see the car in person. However the video issued had an amazing level of detail and this is a service I have never seen before. Stephen then drove the car down to us personally which I can only admire him for. When he got to us in the evening time, he then spent the time to drive with us in the car, show us how to use all tech within the car, rather then wanting to get back on the road. I can only congratulate your company for having a member of staff with this attitude and knowledge base. (I wish I had people of the same level working for me) My only disappointment is that Peter Vardy is in Aberdeen and not in Aylesbury, which is something that know one can change. We are so pleased with the overall experience on buying our first Range Rover as we were nervous in the first instance. I would also say that Stephen working until 20:30 to see the sale through with us was amazing, it was so great to have it all agreed within the same day as we don't like process being dragged out. Thank you so much for making our first experience the best one we have ever had buying a car.
KR
Jonathan Collier”
“I can't praise all of the staff highly enough from the moment I walked into the showroom to the day I picked up my car they were so professional in every way. Many thanks
Mr George Devlin”
“The customer service in store was very good. Everything was explained in detail well, and Peter Vardy was good in helping find the deal I was looking for. Customer aftercare was also very helpful in checking everything was okay after I got my car”
“We have just bought our 5th car from Peter Vardy Perth. Once again we cannot fault them in any way. Customer service is second to none and an absolute pleasure to deal with.”
“My experience with Peter Vardy was very good. Amber Foreman worked with me through the whole process of getting the car I wanted and she was very friendly and very helpful all the way. You clearly have a top employee there. For the place itself, it has a friendly setup and not difficult to get around it. It also is easy to see from the road.”
“when I was buying my car your staff couldn't of been more helpful, making me feel like I really mattered. Sadly things were totally different when I went to pick up my car. Nothing was ready and everyone was flustered as it was busy, I was passed from person to person to person and in the end it took nearly 3hrs to get the car. Then once I got it there was no service books or history and other things that should of been done with the car hadn't. I am in the prossess of getting things sorted now thankfully.”
“This is the second time that I have used the Vauxhall Garage in Kirkcaldy for a Mobility Car. The Mobility Assistant Gavin Penny, is very knowledgeable, helpful and nothing is ever a problem to him, this is the reason I picked a Vauxhall Car again. Gavin is a friendly face who is always there to help and the Meriva also suits my requirements.”
“Sadly my husband Derek Walker died on the 5th November 2015. I took his car in and part exchanged it. I was really happy with the service I got from your Salesman (Gavin) cant remember his last name.
I updated all my details and why have you sent an E mail for me to my late husband,S E MAIL ADDRESS. Please remove his e mail address from your database as this is upsetting for me.
Awaiting your reply.
Sandra Walker”
“I had 2 previous experience with 2 different land rover dealers near me , perhaps the salesmen r too experienced , almost like robot , they never gave me the impression that Michael did to me . I have to say , without Michael being there , I wouldn't buy that car from there at all . The manager made a mistake to ask Michael to confirm the meeting , which was agreed less than 12 hrs , to meet with me in dundee . On that date, Michael never turn up on the agreed time, I was a bit annoyed honestly . But a video was sent to me the same date to show me some details of the car , so I have to give them a thumb up for that . Next 2 days, Michael did drive the car down to my home n let us to test drive n discuss the details . Overall , right place, right time , right price, right CAR n most importantly right SALESMAN”
“I was impressed with the way my thoughts and requirements were listened to and acted upon. I was really happy with the level of support that I was offered prior to and post purchase. Really impressive with no issues.”
“The service was awful. First thing, the official promised that we can receive our car next Thursday and we came to collect, but car had not been delivered yet. It was to hard for him to call and inform us. Second thing, the other official apologized and promised to fill more fuel to compensate our trip, but when we received our car there was almost no fuel at all (just enough to go to Glenrothes) despite the fact that I had been paid already for it. I did not come back, because it was enough for me and I did not want to be rude. I will never use your service again. Thank you! Car it self is ok.”
