Pierced Universe Reviews

3.9 Rating 120 Reviews

71 %

of reviewers recommend Pierced Universe

Company Reviews

Questions

Metrics

3.9

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5

Popular Questions:

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How do I contact Pierced Universe?

Helpful Report

(1 month ago)

You can contact Pierced Universe by Email and Live Chat.

Helpful Report

(1 month ago)

91.67%

Industry Average

“ I had an issue with the sizing but since it's not possible to return, they kindly and quickly offered me a discount! Great customer service!! ”

- Anonymous

“ Great products, wonderful customer service. ”

- Suzanne A.

“ Pierced Universe has great customer service. They made it very easy for me to resolve he issue I had with one of the styles I bought. They replaced it with another of my choice and it is lovely. I ordered 3 pair of Huggie earrings and was thrilled to find them as I have allergies and I have NO issues with their products (allergy-wise). Their styles are light-weight, comfortable and cute as can be. ”

- Anonymous

Pierced Universe Reviews

Customer Service - Good