Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,314 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 5 star review on 28th February 2024

Anonymous

Plumbers Stock 5 star review on 1st August 2022

Plumbers Stock 1 star review on 4th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yesterday I noticed a charge on my cc for a product that had been back ordered but I hadn’t received an email about it being shipped. Called today to inquire and CSR was very helpful and efficient. Made sure to answer all my questions and asked if anything else she could help with. My item had been shipped on the 11th with FedEx and I should get it early next week! Can’t wait!! Thanks Plumberstock!”

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Posted 2 years ago

“Ercel was very helpful! Great customer service, Sympathetic, understanding and went the extra mile to make things right. Thanks Ercel!”

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Posted 2 years ago

“Best customer service. This guy was fantastic!”

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Posted 2 years ago

“After placing an order online, I wasn’t sure whether I entered all required info correctly. Customer service was prompt to reply and assure me that order was placed correctly. I was happy to hear back from a real person not an auto reply and can wait to receive the AC capacitor that I ordered.”

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Posted 2 years ago

“We spoke with MJ, who was extremely knowledgeable and friendly. The product arrived in perfect condition. In the future if we need plumbing supplies, we won't hesitate to contact MJ and Plumbers Stock.”

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Posted 2 years ago

“Bernard did an outstanding job in responding to my questions. I am very blessed to have him handle them. thank you Bernard”

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Posted 2 years ago

“I Patricia Frash is actually a returning customer from August of 2019. The customer service I received in August was excellent. This why I am returning to buy the same product for my house in California. I had brought two in August of 2019 for my sister in Henderson, NV. She is very happy with her Watco innovator push pull Oil-Rubber Bronze Trim Kit. I can wait to receive mine. I have received the same excellent customer as I did in 2019, very professional, knowledgeable and caring for customers' purchases with delay of products and items on backorder. Customer has been great with Communication through email and staying on top of delays from MFG and keeping me up with updated.”

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Posted 2 years ago

“Bernard was a great help”

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Posted 2 years ago

“Bernard was very helpful in resolving my problem. Thank you for the quick responses and friendly interaction.”

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Posted 2 years ago

“I am please to hear from Christy Ventura gave me the update when the manufacture is shipping. I will be patiently wait for the part and it is almost a month.”

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Posted 2 years ago

“I still hold reservations on a timely refund since I began this process last week. Certainly more than 3 to 5 business days. But Crislin did good under the circumstances your company put her in.”

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Posted 2 years ago

“MJ was very thorough and knowledgeable in his customer service and ability to follow up with the information, tracking, and details that I required. Great job, MJ!”

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Posted 2 years ago

“Extremely fast on filling my order. The prices for my parts (hard to find) were substantially lower than other plumbing stores and even some big box stores. Guess they will have to put up with me in the future. I have found my go-to on-line plumbing parts provider. Plumbers Stock is a great company to work with. Thank you from Idaho.”

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Posted 2 years ago

“I reached out to Ercel to see about an order that I had placed yesterday to see if I could make a change to the shipping address to correct a mistake that I made. Ercel was very friendly and truly interested in making sure he did everything he to do to help me. Unfortunately, the package shipped the same day I ordered it and he couldn’t make the necessary change to the shipping address, but did provide me the FedEx tracking number. Ercel is a real asset to you Team.”

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Posted 2 years ago

“So far so good. Waiting on an order that is back ordered everywhere. Don’t need it for a couple of months. Plumbers Stock keeping me abreast.”

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Posted 2 years ago

“No wait to speak and answer questions easily.”

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Posted 2 years ago

“My drip pan was too large and the company was courteous to send a return label even though it is not the normal policy. Pam”

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Posted 2 years ago

“I ordered several items that were out of stock and needed to be ordered from the manufacturer (6-8 week lead time). However, later I noticed there were some in stock in one of the local warehouses. I called and within minutes, one of the representatives (Ann Diaresco) was able to update my order to be shipped from the local warehouse (in 5-7 days) – at no extra cost! Great company, smooth experience overall, and prices were unbeatable.”

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Posted 2 years ago

“Order was taking too long to fill. The price was ok and I requested a cancellation of the item.”

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Posted 2 years ago

“Thank you Plumber Stock especially Ann Diaresco for helping me with my order. She's the only one who helped me with my order because other agents said they would call me back but i did not get any call back. Good thing I was assigned to Ann and she helped me a lot. Thank you so much Ms. Ann.”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,314 reviews