Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,405 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In short they are cowboys”

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Posted 5 years ago

“Not only technically competent, but able to explain without condescension, the issues and what they were doing. Also very cognisant of the time constraints that I as their customer were under. From initial call through to closure very professional and customer focussed.”

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Posted 5 years ago

“arrived on time and was very helpful and polite did a good job at a fair price”

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Posted 5 years ago

“I felt like I was in safe hands with Olie. Showed me all the issues, gave and quoted me a variety of options to fix the problem and I felt satisfied the quote and work will be value for money.”

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Posted 5 years ago

“Quick response, courteous technician and great communication. Would/will definitely use again.”

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Posted 5 years ago

“We booked a plumber to connect a washing machine and dishwasher. Matt Edwards was a professional guy, nothing was too much trouble even helping me find a part I needed. I can definitely recommend them (and Matt)”

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Posted 5 years ago

“Sorted the problem for now, longer term new fire needed.”

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Posted 5 years ago

“Efficient, hard working, pleasant. Left very good impression”

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Posted 5 years ago

“We had a guy named Phill Harris he did a great job will definitely use this company again”

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Posted 5 years ago

“I called them, spoke to a kind and very helpful lady, and asked if they could come and help as my boiler was leaking. Sje booked in an engineer and said when he should arrive, gave me his name and the costings. They turned up within a couple of hours, sorted the problem, tested it all, tidied up and were gone. Very nice engineers, polite and explained everything. I would happily recommend them for customer service, prompt to arrive and efficiency of work.”

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Posted 5 years ago

“He arrived when he said he would, solved the problem quickly, explained what he had done and left a quote for another non urgent plumbing problem.”

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Posted 5 years ago

“Slight delay, but very efficient engineer with in depth experience.”

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Posted 5 years ago

“Engineer was very good. Has completed job he came for. I am very impressed.”

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Posted 5 years ago

“Assessment done within 24 hours of my phoning - just. I was not informed there was a charge of £94 for this call-out. Sam undertook to return 9am the next day to carry out repairs. I prepared and left the boiler off. He had not come by 12.30. I rang to be told he had not been assigned for that day, but nobody had rung to tell me. I was rung back and told I must pay for materials before he would come - two days later. Sam came on time, conscientious and did a good job. I waited for an invoice, none came. My credit card account did come showing three payments taken off it. For the call-out, the materials and the labour. I had only authorised payment for materials. Taking payment before I had an invoice or authorised payment is wrong. I was further upset by not being told about the call-out fee. Your customer relations and account practice are very poor, I suspect bordering on illegality.”

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Posted 5 years ago

“I called plumbing force to install my nest thermostat, on the day I called them the lady on the phone was pleasant and informative. The same day an hour after the call the engineer Dean Edey arrived. He was very informative, knowledgable and quick to work. Overall very happy with service, highly recommend, prices alittle high but you get what you pay for..”

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Posted 5 years ago

“Very efficient and professional”

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Posted 5 years ago

“Very prompt, professional service and easy online live chat which was extremely helpful!”

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Posted 5 years ago

“Absolute breath of fresh air to have a plumber that turns up when he says he would. Does the job, takes his shoes off when walking over carpets and is polite. Plumbing work done to a high standard and conversed with me regarding appropriate action. Excellent. Couldn’t fault one bit.”

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Posted 5 years ago

“On time and done a good job would use them again no problem”

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Posted 5 years ago

“Plumbingforce is unreliable and expensive ( we booked another company for £30 less). We wasted 2 mornings and an afternoon waiting in due to cancellation. One might be acceptable but not three. If an appointment is made with a customer then that customer should take priority especially after the second cancellation.”

Helpful Report

Posted 5 years ago

Plumbingforce is rated 3.8 based on 2,405 reviews