Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,408 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

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“Got no joy trying to get through to someone at BG engineer sent to wrong address left me with no gas had to repeat myself trying to get back to BG still no joy”

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Posted 8 years ago

“Got no joy trying to get through to someone at BG engineer sent to wrong address left me with no gas had to repeat myself trying to get back to BG still no joy”

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Posted 8 years ago

“Very prompt same-day service. Engineer very friendly and helpful.”

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Posted 8 years ago

“Adam from Plumbing Force was absolutely excellent. Reliable, charming and a consummate professional. We had to have a lot of work done and he completed the work neatly and efficiently. He was an absolute legend!”

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Posted 8 years ago

“Quick service. Good engineer. Good advice re other potential issues”

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Posted 8 years ago

“They always kept me informed when I was going to get an engineer to my house. The engineer was polite, knowledgeable, and courtesy, Excellent service,well done”

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Posted 8 years ago

“The service was atrocious! After giving us a slot from 9am-1pm, no one came, we rang to ask them where they were. They said that they had not completed a job and would come from 2pm-6pm. At 5:30pm, they rang us to say that no one would come, the man on the phone was extremely rude and said that we could "write whatever we wanted on the website" and that he "doesn't care" about what is written. This is highly unprofessional and disappointing, I would not recommend this company.”

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Posted 8 years ago

“Your rep was delayed at a previous job but I was informed in time and when he turned up he did an excellent job for my blind, 91 year old cousin. Couldn't have been more helpful and pleasant. She was pleased with the way he spoke to her. Thank you.”

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Posted 8 years ago

“Quick response”

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Posted 8 years ago

“I rang Plumbingforce early Friday morning as my CH boiler was misbehaving and needed an engineer visit. I was told that one would be with me within an hour. Matt duly arrived and was both professional and friendly. He removed the boiler cover to discover that it was beyond economic repair... it actually looked like it had been the subject of a chemical weapons attack, so Matt secured it from the gas supply and prepared a quote for a new one which he could fit the next day. Sadly, (but not Plumbingforce's fault) there is also a fault at the gas meter, so until that is rectified we can't have our new boiler fitted. The Plumbingforce team have been helpful and professional throughout. They have kept me advised at all stages of this situation and I am very happy with their service. I will certainly be recommending them!!!”

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Posted 8 years ago

“Very efficient service from the operative named James.He arrived within the timespan,phoned 10 minutes before he arrived and was extremely friendly both on arrival and during his work. The only criticism I have is he didn't have the part and had to phone around to get one which added considerable time to the job and therefore to the cost. It would have been more customer friendly to wave some of the cost of the visit for incidents such as described. However, overall a job well done.”

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Posted 8 years ago

“Quick resolution to problem”

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Posted 8 years ago

“Very quick response, very helpful and friendly”

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Posted 8 years ago

“Booked yesterday for 3-6pm slot today. Took off work early to be in. Told them when booking that our boiler won't light and we have no heating. It's freezing. At half past five, get a breezy phone call "sorry, we won't be able to make it out today!" "Emergency 1-3 hour service" my backside.”

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Posted 8 years ago

“Quick to response. Showed ID on arrival. Explained exactly what was wrong he didn't have parts on the van so went to nearest outlet and got them so we could be warm. Over and above customer service. Would use again.”

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Posted 8 years ago

“Very quick response professional and friendly.”

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Posted 8 years ago

“Phoned at the end of the agreed a.m. timeslot to say they might not be able to attend until the end of the day. No alternative engineer available. Arranged my day around them for nothing. Probably a genuine reason behind it but not a good experience from my viewpoint.”

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Posted 8 years ago

“Shocking service. Changed the time slot 3 times after being specifically asked if the time slot would be met, take your money up-front and basically lie. I have wasted 24 hours on them already and still they cannot tell me definitively that someone will be here today. Avoid at all costs.”

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Posted 8 years ago

“Quick response to my request for a quote. Installed the Saniflow Toilet and Hand Basin within the tight time constraints that I had. Although there was an initial installation problem due to a lack of clarity in the installation instructions which caused a delay, the Engineer came back on a Sunday to complete the installation process”

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Posted 8 years ago

“Pleasant plumber fixed problem efficiently and quickly”

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Posted 8 years ago

Plumbingforce is rated 3.8 based on 2,408 reviews