Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,417 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and friendly response in an emergency. The plumber arrived even sooner than expected, dealt with the problem and offered advice for the next stage. Very relieved.”

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Posted 7 years ago

“very disappointed I called at 12pm and was told a plumer would be with me between 1 and 5pm when they didn't arrive I called and was told they wouldn't be coming until the next day buy that time it was to late to get anyone else so I cancelled . On checking my bank account they had taken money out of my account for nothing seems to me as soon as they get your account details the help themselves to your money before doing anything else. When asked about this they say they can't refund the money for 3 to 5 days. What a suprise ????”

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Posted 7 years ago

“After being let down by another company, I called Plumbing Force. The lady on the phone was very helpful and polite and a plumber arrived in just over an hour. He too was friendly, polite and helpful and got the job done quickly. The price was also much more competitive than the company that had let me down! I would certainly come to Plumbing Force again if needed. Thank you!”

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Posted 7 years ago

“Arrived within 2 hours of my call and completed repair, excellent service”

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Posted 7 years ago

“Excellent service However I did ask for a quote to replace cloak room fittings Not heard anything yet for quotes.”

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Posted 7 years ago

“Our plumber Martin was polite and very understanding of our relatively non-urgent call out. He came out of his way to complete our job at the end of his working day, and when it turned out to be more complicated than I had envisaged when booking the service, he sacrificed his evening to complete it. The level of his expertise was clear to see and the result has been perfect.”

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Posted 7 years ago

“Plumbingforce are very professional and up front on charges also came in the time specified.Sam the plumber who attended soon sorted and rectified the problem.He was very helpful and pleasant to deal with.Thank you for your help”

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Posted 7 years ago

“Plumber was called by my 84 year old disabled mother to repair leak in cistern. It required a new bolt (cost £2.50) for which he charged £60. Furthermore he left his waste paper in the pan which she subsequently had to clear. The next day the valve went in the cistern requiring a plumber (thankfully someone decent). Coincidence? Company has offered £30 refund but claims that they have no idea of how paper got in the pan as it couldn't possibly have been them. Justified cost of part as it is an "emergency price".”

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Posted 7 years ago

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Posted 7 years ago

“I posted an unsatisfactory review on 23rd July which Plumbing Force attempted to take down claiming that they didn't believe I had a genuine buying or service experience. Having supplied the relevant paperwork to Trustpilot it has now been reinstated. Says a lot about this company”

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Posted 7 years ago

“Excellent service. Martin the engineer was so lovely. Sorted out everything. Very good service and I plan to use them again”

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Posted 7 years ago

“The job was effectively remedied , thank you.”

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Posted 7 years ago

“We needed a plumber asap, as one of our toilets was broken. They were very friendly on the phone & arranged for someone to come out within the hour. The engineer arrived as advised & fixed the toilet within the hour. We were also advised of the charges before we gave the go ahead. Very efficient, invoice was emailed the same day. Would highly recommend this company. thanks”

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Posted 7 years ago

“Excellent service is what I got from this company. Great customer service and repairs on our heater was done within an hour. I wasn't disappointed. Will come them again if ever we have problems in the future.”

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Posted 7 years ago

“From start to finish this company was excellent. Dave Maxwell the gentlemen who came out to us was wonderful very helpful his work was clean and tidy. Would recommend this company and Dave to anyone that needs a reliable company that is not over priced and does exactly what they say they are going to do.”

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Posted 7 years ago

“Best service I had so far. They are quick to respond to call. The engineer was on time and did an amazing job with repairs. Highly recommend such great service.”

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Posted 7 years ago

“Excellent work”

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Posted 7 years ago

“Very prompt response and action - anytime.”

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Posted 7 years ago

“It was a timely visit and the problem was thoroughly analysed, tested and completed/”

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Posted 7 years ago

“I called Plumbing Force to my boiler which intermittently would fail to ignite. The original appointment was cancelled by them at short notice and re-scheduled. The engineer diagnosed the fault was due to low gas pressure and arranged for Northern Gas to replace the regulator and I was charged £237.60 by Plumbing Force. Whether there was a fault with the regulator or not I do not know, but the problem continued. I arranged a further appointment for Plumbing Force to return but again this was cancelled by them on two further occasions at short notice. Utterly frustrated with Plumbing Force I then called a Vaillant engineer who diagnosed faults internally with the gas valve, spark electrode and burner gasket and following replacement the boiler has continued to work without fault. I complained to Plumbing Force about the cancellation of appointments at short notice and about the poor standard of the engineer who was not familiar with the boiler, could not correctly diagnose the fault and had no relevant parts even if he had. The utter contempt and disregard Plumbing Force then displayed towards me is breath-taking. They did absolutely nothing to address my concerns and simply ignored my complaint even after I wrote personally to the Director. This shows a lack of professionalism and governance that is not acceptable by a company acting in the public service and endorsed by the Gas Safe Register. Having further ignored my request for a letter of deadlock I attempted to complain to the retail ombudsman, but Plumbing Force are not listed under the UtilitiesADR Home Services Providers Membership list which speaks volumes about this company. While I cannot comment on the safety standard of work carried out by Plumbing Force (the engineer actually did nothing other than charge for his time) the disdain shown by this company is appalling and I would urge any customer to keep well away”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,417 reviews