Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,380 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The response to our call was very prompt. The engineer diagnosed the problems within 10 minutes, one of which had been unresolved following 2 previous visits from different repair companies. He returned the next working day with the parts and carried out the repairs speedily and efficiently leaving everything tidy. He also identified 2 other problems with the pipework and fixed them as well. We now have a fully working central heating system again - thank you.”

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Posted 6 years ago

“Twenty four hour service, very pleasant engineer very professional from making the call through to completion.”

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Posted 6 years ago

“met expectations”

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Posted 6 years ago

“The engineer that came round, was very professional, also explained to us what needed to be done so we could understand. Would definitely recommemed”

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Posted 6 years ago

“He was on time, friendly, and even though the job was in a tight space completed it with good humour .”

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Posted 6 years ago

“They advertise a rapid response service and came within 3 hours of making call. Expert plumber, problem solved. Would recommend to any one with a plumbing/heating problem”

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Posted 6 years ago

“You came on the day and time agreed. You sorted out one of the two problems (gas fire) on the first visit and quickly arranged to replace the second (condemned) gas fire.”

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Posted 6 years ago

“Very effecient. Punctual.”

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Posted 6 years ago

“Booking an appointment was simple and Plumbingforce phone and email communications were prompt and friendly. The availability of the engineering team was out of this world when compared with British Gas. The engineer that attended was efficient and professional and we were very pleased with his work. Would definitely use Plumbingforce again.”

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Posted 6 years ago

“Everything undertaken was explained to me. I felt a thorough job was done covering things I hadn't expected during a boiler service.”

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Posted 6 years ago

“Efficient & professional service. Fast booking & the plumber was so lovely & knowledgeable.”

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Posted 6 years ago

“I called for an engineer to come and check for leaks since our bill were higher than usual. He found them and immediately fixed it. Truly impressive work. Highly recommend.”

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Posted 6 years ago

“I'm not surprised that they are trying to suppress bad reviews on here as Plumbingforce are DIABOLICAL! I called them for an emergency as we haven't had hot water for 2 days and we have a 2 month old baby. The young lad that took my call showed that he couldn't give a damn, told me that someone would be here between 2pm and 6pm. We stayed in all afternoon on a Saturday to be called at 5.30pm and told that the engineer would not be able to make it!!! We now have to go for another 2 days until Monday until it is fixed. I couldn't called someone else and got it fixed. Totally incompetent if you ask me and when I called the youngster back to complain he was quite rude in return. Tin pot traders. AVOID IF POSSIBLE!!!”

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Posted 6 years ago

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Posted 6 years ago

“We are a large agency who manage properties nationwide. We have never come across an admin team as useless as the team at Plumbing force. It took 2 weeks of constant calls to finally find out they had not taken a copy of the gas cert at the property, so in turn could not give us a certificate for the £120 services. Very stressful company to deal with, strongly advised to avoid.”

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Posted 6 years ago

“Engineer came out checked boiler. Two items needed replacing. Got charged for Labour and vat. He had to come back next day as he couldn't get the parts same day. Didn't realise I would be charged AGAIN for Labour. Won't be using this company very crafty.”

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Posted 6 years ago

“Showed up earlier than I expected and managed to fix the problems of our boiler fast. Highly recommend.”

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Posted 6 years ago

“I thought I had a gas leak from my cooker, rang Plumbing force who sent out an engineer, Anthony, within 2 hours. He checked my gas main and appliances for leaks and tracked it down to the old cooker. He uninstalled the cooker and checked again for leaks on the whole system. He was extremely thorough, kept me informed of each stage of the work and doubled checked everything. He left us with no mess at all, and helped to move the old cooker out of my way. I would recommend Plumbing force and especially Anthony whom I would suggest should be made engineer of the month !”

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Posted 6 years ago

“Unbelievably poor service, I will never again use or recommend this company. I booked an appointment 2 days in advance for a simple repair to my dishwasher pipe. The booking window was confirmed by the sales assistant and I gave my credit card details to cover the 1st hour. I specifically took a day off work and spent time clearing the area ahead of the plumber's arrival. 60 minutes in to the window, I received a call advising that the plumber would not attend today as he was still working on the previous job. I am sorry, but if a commitment has been made then I would have expected that plumber to turn up, regardless if that was not until late in the evening. All I got was a "hard luck" attitude over the phone, no option to have the work done later than booked - Shocking customer 'service'.”

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Posted 6 years ago

“I booked a gas fitter to do a landlords certificate. He was supposed to phone when he was on his way. I received an irate call from the tenant to say he had arrived 30 minutes early and no phone call. On arriving he told me he couldn't remove the boiler cover so was unable to test it. He then said that the 2 gas fires wouldn't pass as there was white marks on the coals also the gas hob was condemned for being too close to the cupboards. I told him it was pointless him going any further so he produced a bill for £144.00 for doing nothing. 3 days later a guy from York Heating and Plumbing came to service the boiler and removed the cover with no problem. I explained what had happened and he carried out a Landlords certificate check for me with no problems. When I phoned to complain i was told I had to pay the call out fee.”

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Posted 6 years ago

Plumbingforce is rated 3.8 based on 2,380 reviews