Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,408 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Booking through the office was fast and efficient. Andy the plumber turned up on time, friendly and professional, talked me through what was required and the job was completed quickly and the area left tidy on completion. First time I've used Plumbing Force and will do again in future.”

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Posted 7 years ago

“Very happy.”

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Posted 7 years ago

“Never use them. The supposed owner is the rudest person ever. Take money from credit card and then take more money even though no further work needed”

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Posted 7 years ago

“Steve the engineer was helpful and cheerful from the moment he arrived to disconnect my elderly Mum's gas cooker. He explained exactly what he would be doing and even cleaned around and behind the cooker area for me, even though I offered to do it. Because I had paid for an hour, he also checked Mum's warm air heating boiler and although he said it was safe and working well, suggested I get it serviced. Steve and his approach to his work is a rare thing nowadays and it was much appreciated.”

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Posted 7 years ago

“James was very thourough in his work.”

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Posted 7 years ago

“The main office paid attention to my request that someone be sent out who knew the boiler and water heating brands and would be able to work on them without issue. The attention to time and date of the appointment was very important to me. Ben called to let me know that he was stuck in traffic and made every effort to keep me informed. Once at our house, he was professional, efficient and got the work done na reasonable amount of time. He also explained very clearly what the issues were.”

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Posted 7 years ago

“DO NOT USE THIS COMPANY!! I RANG AT 8.30 TO SAY MY BOILER WASNT WORKING AND WAS TOLD AN ENGINEER WOULD CALL BETWEEN 9 AND 12 THAT DAY. AT 11.40 THEY RANG TO SAY HE WOULDNT BE COMING, AND TO EXPECT HIM BETWEEN 12 AND 3. AT 2.50 I RANG THEM AND WAS TOLD THAT THE ENGINEER NOW WASNT COMING AT ALL THAT DAY. I HAD WAITED IN ALL DAY AND NOTE THAT NO ONE RANG ME. THEY SAID THEY WOULD MAKE ME A PRIORITY FOR THE NEXT DAY. THE FOLLOWING DAY NO ONE ARRIVED BY 10.00, SO I RANG THEM AGAIN AND THEY SAID THEY HAD NO ONE AVAILABLE ON THAT DAY NOW BUT SOMEONE WOULD COME THE FOLLOWING DAY. AGAIN NO ONE RANG ME. I CANCELLED THEM BECAUSE THEY ARE COMPLETELY INCAPABLE OF MEETING THEIR PROMISES. DO NOT USE THIS COMPANY. THEY ARE DISHONEST, UNRELIABLE, INCAPABLE OF MEETING THEIR OWN STATED PROMISES, INEFFICIENT AND COMPLETELY UNTRUSTWORTHY. THEIR ISNT A BARGEPOLE LONG ENOUGH THAT WOULD MAKE ME CONSIDER USING THEM AGAIN. ONCE AGAIN DO NOT CONSIDER USING THIS COMPANY.”

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Posted 7 years ago

“The office kept me informed throughout. When our engineer arrived he was professional, friendly and did a thorough job. I will definitely return and recommend.”

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Posted 7 years ago

“AWFUL SERVICE Plumber didn't show in alloted time as his job overran so we were moved from 8am to supposedly 3pm. I ended up cancelling and calling a reliable company.”

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Posted 7 years ago

“Plumbingforce came to the rescue after another plumber let me down and I had an emergency. They were with me within 2 hours of my call, did a fantastic job and gave me some great advice as well. I wouldn't hesitate to recommend them.”

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Posted 7 years ago

“Very prompted, good advised and very efficient.”

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Posted 7 years ago

“Very friendly plumber - Steve pointed out all the issues with job carrid out by unqualified plumber. Explaned everything in detail and removed the incorrectly plumbed in tap to allow work continue. Polite, friendly and a credit to your company”

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Posted 7 years ago

“Do not use this company under any circumstances. Plumber who attended a leaking hose connection between the feed pipe and the washing machine was clueless. Changed a washer and left after 15 mins and I was charged over £120.00. The leak was not fixed. He came back a day later than arranged and changed the hose. First time I started the washing machine water started spouting out at the back where he hadn't connected the hose properly as he didn't even pull the machine out to do the connection. Getting a reliable, real plumber out tomorrow to do this simple job correctly. Don't waste your money on these crooks.”

Helpful Report

Posted 7 years ago

“After waiting in for the whole day to be told that the engineer couldn't visit until the next day, was obviously quite frustrating, but the overall experience from the actual plumber once he was here was brilliant. He was friendly, competent and explained things as he went along. Problem fixed within the hour which meant no additional labor costs. The service is quite pricy but having an engineer who was so lovely, kind of makes up for it.”

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Posted 7 years ago

“I reviewed this previously and said that I had been charged a call out fee when the plumber did nothing as he advised me to get my insurer to work on it. In fact I can see from my credit card that I was also charged 1 hr labour. So £240 for waiting around all day for the plumber to not do anything. Disgusting!”

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Posted 7 years ago

“Charged for the call out up front, when their fitter arrived (without bringing any equipment in to the house) he had a quick look at the report the National Gas Emergency service fitter had left then checked the meter had a quick look at the offending boiler and told me because the meter was sealed off he couldn`t touch anything. A total ripoff I would not touch them with a barge pole. The service was a total waste of time.”

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Posted 7 years ago

“Steve in Oxfordshire is awesome! He is very joyful person and fixed the problem in a second! He has also checked our house gas system thoroughly, like leakage, and noisy in the heating system. And he also tells the way to solve the problem in our centre heating system. Many thanks to him.”

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Posted 7 years ago

“Excellent service to an emergency repair. Plumber Sam out within 2 hours following updates from service centre. Sam was very professional, polite and a pleasure to have in the house. Happy for me to watch the repair answering my questions as the repair progressed. High quality repair and made sure boiler, radiators all functioning before he left.”

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Posted 7 years ago

“I called the Control/Call centre in the morning to report a leaking shut-off valve. I also mentioned I had no hot water or heating. The operator advised I would have an engineer between the time of my call and 4pm. They said I would also be contacted when the plumber was on their way.... I heard nothing and at 4pm I called again to be told they would contact the engineer and call me back. I heard absolutely nothing from them after that?! I was extremely disappointed with this service & would advise anyone else to think twice before using this service.... plus they also took my credit card details when I booked the call..??? Fortunately I managed to contact a local plumber who attended and fixed the problem in no time at a fraction of the cost quoted by the call centre.”

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Posted 7 years ago

“Had Dave maxwell round to service my boiler! Extremely professional and polite! The work carried out was exemplary and everything was left as found! Couldn't recommend a plumber more highly!”

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Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,408 reviews