Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,380 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is a rip-off company that gets customers to pay for not doing their job. I called one of Plumbingforce engineers to replace my shower, the guy spent 30 minuets without doing the job and left a receipt for me to pay for nothing done. How fair is this and please those out there take note , trust these company at your own risk. He actually enter the wrong time as well , please can someone tell me if they can pay for no job done. I am very disappointed at this and would never recommend such a company rip-off to anyone and their customer services very very poor.”

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Posted 6 years ago

“The worst company to ever book with! 3 times they’ve cancelled on us and the third time ‘Prince’ tried telling us they had called in the morning to say it was cancelled again! Which is a complete lie, I asked them to confirm the number and they didn’t even have the right number for us! Asked to speak to a manager they lie and say nobody’s there today, you don’t work in a call centre and have no manager available. Don’t book with them their a complete waste of time and don’t have a clue what their doing!”

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Posted 6 years ago

“I have a dripping tap in the kitchen. The most standard of all taps, the fully fitted kitchen done by the builders in a house built 2 years ago. Nothing fancy, just a regular water tap in the kitchen sink. I called plumbingforce for this, they took GBP 96 (79.99 + VAT) upfront from my card, said it is a minimum charge for 1 hour of work. The service man arrived, said he doesn't have a necessary part on him, but can offer to try to fit a different one that he has. I think I should have become suspicious at this point but I said yes why not. Basically he "tried to fit another part", said "NO, it didn't fit", and left with a bill for his work and a bill for the detail. IN the END: I still have a dripping water tap, and the company says I have to pay again at the same rate if I want the engineer to come again! THIS IS A TOTAL SCAM I am charged ~100 pounds to learn that the guy doesn't have a correct part! WHAT?! These guys are beyond the level of trickery I expected”

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Posted 6 years ago

“Very timely and efficient”

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Posted 6 years ago

“hi from mr griffith thank you for sorting my pump your fitter he done a very good job thank you so much.”

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Posted 6 years ago

“Arrived in time and did a great job.”

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Posted 6 years ago

“On time... Great job... No mess... Very happy... Will use you again.. Adam and Craig were great..”

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Posted 6 years ago

“The plumber arrived promptly and was friendly and helpful, quickly spotting what needed to be done and working efficiently to sort out the problem. I'm very happy to have hot water - and no gas leak - once again.”

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Posted 6 years ago

“Engineer arrived when agreed, resolved the problem quickly. Great job.”

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Posted 6 years ago

“quick,easy to deal with and reasonable cost. the people we spoke to on the phone and the engineer who visited were very friendly and informative.”

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Posted 6 years ago

“Great same day service, excellent plumber.”

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Posted 6 years ago

“Well, to be frank I am very disappointed. The plumber came to fix the toilet which was not flushing, which, he did fix. I asked him to check the other other toilet which also had problems flushing, he looked at the toilet and told me the handle is loose. He tightened the handle and the toilet worked for 2 days, now the system does not flush. It is worth saying that it took the plumber 20 minutes to fix the toilet and I was charged £118.80 if he fixed the other toilet I would have paid £ 138.80. Now if I request your service again I will pay another £118.80 which I do not think is fair. Kind regards, Richard Kennedy”

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Posted 6 years ago

“Arrived on time; quick, efficient, professional service and left everything clean and tidy. Would definitely recommend.”

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Posted 6 years ago

“Excellent service, very pleasant engineer and price very good. Certainly recommend to anyone.”

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Posted 6 years ago

“Excellent service, the Gas team who arrived got to work quickly, assessed what had to be done and got stuck in. Pleasant and polite gas fitters. Very happy with all work carried out. Very happy with the customer service Great!”

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Posted 6 years ago

“Absolutely Excellent. Simon did the most fantastic job, fast efficient and with an attention to detail and finishing that was extraordinary. I cannot speak highly enough of plumbing force's response and would recommend it to everyone. Simon was a pleasure to work with.”

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Posted 6 years ago

“Came on time. Diagnosed the problem and sorted it”

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Posted 6 years ago

“After several plumbers not getting back to us we were delighted to find Plumbingforce, very fast response and quick to take the booking for the work we wanted doing . Arrived a couple of hours early to do the job, unheard of and not a problem . Did a brilliant job, would definitely use this company again !!!!”

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Posted 6 years ago

“A very polite man went through everything that's was wrong and explained everything in detail. And the parts I will need to order if I wanted it fixing. Would recommend him”

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Posted 6 years ago

“Never Again In February 2018, I booked with Plumbingforce for an annual servicing of .my boiler which was working fine. The engineer was at the house well over an hour made several phone calls regarding the boiler by the time he finished The boiler which was in working order before he touched it; 1) Could not be switched on by the thermostat 2)There was no hot water 3) I was told the boiler was too old and needed several parts replacing and it wouldbe cheaper to replace the boiler He then gave me an invoice with the cost for having the boiler replaced over £3000! The cost for the servicing came to £285, and the boiler which was working fine before he touched it now needed to be replaced On leaving the engineer, used a testing procedure on the boiler itself to turn the boiler on he said that it would only stay on for 30 minutes at 90 degrees and the system word shut itself off, he reassured me that it was safe, and that I could leave it on and go back to work. The boiler was still going when I return home and the house, it was dangerously hot,I switched the boiler off. The next day I contacted another company recommend to me,. The engineer carried out the annual gas service and the boiler was up and running within 20mins,no parts replaced. The engineer told me there was nothing wrong with the boiler total charge for this gas servicing £60. I sent a letter of complaint to Plumbingforce February23rd 2018 which included full details of what happened, the plumbingforce invoices, Along with a detailed invoice from the engineer who actually got the boiler up and running. I did not get a reply from them, I also called them and after giving them the details I was told the manager would call me back, Well after several calls to them I'm still waiting for them to call me back It's now Monday 7th May 2018.”

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Posted 6 years ago

Plumbingforce is rated 3.8 based on 2,380 reviews