Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.83

3.8 Rating 2,581 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,581 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 27th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Too expensive too long to do the work would never recommend them, was advised needed pipes for a hob we could not use a rubber gas hose connection therefore took hours to fit. If we had known they were going to charge us nearly £600.00 for sink and hob fitted never would have used them”

Helpful Report

Posted 6 years ago

“Asked for payment. Over £100 taken with no explanation of what for then didn’t turn up. If I thought you would do the decent thing I would ask for a refund. I know you won’t. Avoid.”

Helpful Report

Posted 6 years ago

“Had a broken pipe below my bathtub which was fixed fine. The bath is enclosed so he had to break the tiles to access below the bath. This was fine and he offered to replace the tiles with some spares he found beneath the bath. Within 4 hours these tiles had buckled under their own weight. Rang up to ask them to come and fix it and was told rather rudely by call agent Will they are plumbers not tilers. Then failed to offer any explanation for why the plumber attempted to fix the tiles if he was unable to do the job properly. Now have to pay to have it fixed out of my own pocket. DO NOT USE”

Helpful Report

Posted 6 years ago

“Not very good on keeping appointments. Cancelled twice with just a hours notice on each appointment! And to make matters worse! The engineer gave the wrong diagnostics of the fault on the boiler! And with a extortionate price to repair it. £400 was quoted to repair it plus labour! I got a local plumber and he repaired it for £80, so not very happy with the services that ye supply! Ratings out of O to 10 . O.”

Helpful Report

Posted 6 years ago

“Very unimpressed with your service. We needed a blocked toilet clearing quickly. We were continually told over the phone that somebody was coming at a particular time but over two days and still nobody coming, we cancelled our booking and went with Dyno. They came very quickly and on a Sunday! Excellent service and no more expensive than your quoted price!”

Helpful Report

Posted 6 years ago

“I am unable to review the actual plumbing service as, after a wasted afternoon due to a call at 5.30pm to say plumber unable to attend, I re-booked and I've now wasted a morning too - and still no plumber. I cannot recommend Plumbing force due to terrible service - no service.”

Helpful Report

Posted 6 years ago

“Paid £94.80 for him to spend less than half hour at the premises, shake his head and tell me we need a camera to look behind panels. He didn't have one and said he will have to hire one. Do I pay for that? No he said and I'll be back tomorrow. 4 days later after chasing them up I am told camera hire will be at my expense ( £100 ) and denies saying he would pay. Awful, untrustworthy service and I will be charging back for the initial cost. Avoid.”

Helpful Report

Posted 6 years ago

“10 days after first visit of the boiler repair man, still without heating and hot water or working stove, and over £1,200 pounds in invoices from Plumbing Force (after initial assessment of £450) - all for boiler "repair", we had to go to another service provider. Terrible experience.”

Helpful Report

Posted 6 years ago

“Engineer don the pipe work wrong and the oven don't fit anymore then I had to pay agane to do it right”

Helpful Report

Posted 6 years ago

“In short they are cowboys”

Helpful Report

Posted 6 years ago

“Plumbingforce is unreliable and expensive ( we booked another company for £30 less). We wasted 2 mornings and an afternoon waiting in due to cancellation. One might be acceptable but not three. If an appointment is made with a customer then that customer should take priority especially after the second cancellation.”

Helpful Report

Posted 6 years ago

“Initial call was to unblock the toilet, plumber had informed us that we need to change the unit costing at least £1,000.00. We called our usual plumber he unblocked the toilet. I think this company creates jobs for themselves.”

Helpful Report

Posted 6 years ago

“You shouldn't be offering a nationwide 24 emergency service and book things in with times for same day attention when you don't have any engineers in the area - to offer to sort it out the following week is not an emergency response!! A waste of time for you and us”

Helpful Report

Posted 6 years ago

“Absolutely useless, was told plumber would come out within hours, received phone call from company hours later to cancel the job as no one available! Water pouring through my kitchen ceiling on the Saturday, was told next available date was Monday! Would not recommend & would never ever use this company. Emergency plumber... absolute joke, appalling customer care & they took bank details in advance to secure the booking-wanted to charge a fortune too. Disgraceful treatment from this company, steer well clear”

Helpful Report

Posted 6 years ago

“Did not turn up, said that they had called but hadn't. Do not use this company if you are in urgent need of a plumber”

Helpful Report

Posted 6 years ago

“The gas engineer who came to service the boiler found so many faults, though this Potterton boiler was installed by commercial gas company four years ago and I’d up and running without any problem . All we asked the engineer was to service the boiler. BD is due the certificate for insurance purposes , He did not do any works and quoted £2000 of extra worjs required . This guy was after extra business and money making . Please do not use this company , complete waste of tone and money .They charged us £150 plus cat just for visit and did not do any works.”

Helpful Report

Posted 6 years ago

“Not happy at all and charges are astronomical”

Helpful Report

Posted 6 years ago

“They gave me an appointment between 9-12 they didn’t turn up so I called them and told me it will be rescheduled from 1-5pm already 3pm I called them if they’re still coming and told me they can’t and reschedule me some other day. I actually have an appointment on that day for our garden shed we didn’t go because I want the shower to be done but if they could have told me earlier that they won’t turn up we wasted the whole day waiting for them to turn up. Very unprofessional. I’m very disappointed and unhappy, I didn’t rebook I cancelled instead.”

Helpful Report

Posted 6 years ago

“I booked them for a 4 hour slot and repeatedly tried to get an update on when the plumber would arrive. Finally at the end of the 4 hours they called to say they weren’t coming! Terrible.”

Helpful Report

Posted 6 years ago

“They gave me a four hour window of when they would arrive. 3 hours and 50 minutes into that they contacted me to say the engineer now couldn’t come. Not annoying at all!”

Helpful Report

Posted 6 years ago

Plumbingforce is rated 3.8 based on 2,581 reviews