Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.79

3.8 Rating 2,380 Reviews

72 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,380 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 16th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted Plumbingforce a week ago and after 3 cancellations the guy eventually turned up 1 week on ( Yesterday ) he was very pleasant but did not fix the problem so went and said that he would phone back in 1 hour with a price of a replacement pump. he did not and when I contacted the company at 5:30 pm they said that they would source the part and call me at 8:15 they have just called at 8:45 with a price £116.48 more expensive than even I can buy it as a member of the public and yes that is with free next day delivery. So still I have no ability to use my kitchen, washing machine or dishwasher one week on and now have to start from square one again I'D NEVER USE THEM Rubbish and useless”

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Posted 7 years ago

“Prompt, professional and efficient. I have known about them when a friend told me about their service. They were quick to respond and the plumber was great. Very knowledgeable.”

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Posted 7 years ago

“Engineer turned up but said the work was too difficult so they couldn't carry out the job (after charging £100 call out fee), I called Barrett heating who came and and fixed what was a simple job....Plumbing Force are just there too con you of the call of fee without doing an ounce of work!!! AVOID!”

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Posted 7 years ago

“Engineer came out said the job was too difficult and they couldn't do it and left charging £98 call out fee, had another company come out who said it was a standard job and fix no probs. Just out to get your call out fee for 15mins of work....BEWARE!!! Try Barrett heating, so much more professional”

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Posted 7 years ago

“Have used this company on two occasions. Prompt, efficient, courteous. What more can I say? E.C. Salisbury”

Helpful Report

Posted 7 years ago

“I called to book an engineer to come a do a service boiler check. Was given a time slot for engineer to come between 10-1pm. Engineer called at 12.45 to say he can't come and arrange to book another day . I cancelled and then called customer service to ask why. They asked me they can have somebody definitely come between 1-4pm to do service check of boiler. Called at 3.50 to find out where engineer is and find out he had cancelled my appointment without any comment from me. Absolutely ridiculous. Never felt so angered of having a day wasted on time wasters. Don't book with these people. Never got a confirmation email or receipt of appointment even though I asked on demand but they said they don't issue this even though they take an email and bank details when you book for an engineer. Feel stupid to have allowed this to Happen. Could very well be dodgy or fraudulent. Lesson learned”

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Posted 7 years ago

“Martin was on time and as well as undertaking the gas service of the boiler and megaflow, fixed my kitchen taps. Excellent service would highly recommend”

Helpful Report

Posted 7 years ago

“After being let down by a company who delivered, and then would not disconnect an old gas cooker and install the new one, I done an internet search and found Plumbing Force. There was a little mix up with the installation time, and another date was arranged. The engineer who arrived on time on the new day (I think his name was either Dan, Dave or Don) did not talk much, but he was very dedicated with the instillation, and ensured my new cooker was working well. He even put the old one outside the front of my house. After the initial mix up, I did wonder whether I had made the right choice with Plumbing Force, but having said that, I was very satisfied with the job which was well done with the minimum of fuss or mess.”

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Posted 7 years ago

“I have used this company when our boiler was having problems. They were quick to respond and they were very knowledgeable as well. They are totally different from other plumbers who I have experienced working with before. I will definitely use them again.”

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Posted 7 years ago

“I gave full information that we had an Electical central heating and water system, waited in for the engineer to turn up. He worked on the system for 45 minutes to then announce that he was a gas engineer and couldnt fix it because he didnt work on electic”

Helpful Report

Posted 7 years ago

“Called them Friday lunch time about a sink leak and was told someone would be out sometime between then and 4. Rang at 4:10 as nobody turned up and was told they couldn't get there until Monday 8-12 so went almost 2 days without running water. Monday: arrived at 8:50 and did a great job even replaced washing machine valve without being asked. Friendly worker Martin . No complaints.”

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Posted 7 years ago

“I am happy with their service and also a big thanks to their plumber for being prompt for the job. They have good price and great customer service too.”

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Posted 7 years ago

“Please do not ever use this company ever. They will charge you an arm and leg and it's all a lie that they have a very good review. They do not have a good review at all. As a customer. I have had to deal with this disgusting company.There customer service is appaulling and staff are very very rude, shout, unprofessional and have a "don't care attitude". They will charge a riduculous amount and leave you thinking that the repairs were excellent. They wil never put it right either. Trust me please do not use this company.”

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Posted 7 years ago

“easy to contact . Turned up on time and did a fast Job. Thanks”

Helpful Report

Posted 7 years ago

“I would rate as zero but that is not available. I have two small children and called them at 12:30 to be told someone would be with me before four. Chased them at 15:39 to be told it would be 17:00. They then called to say someone was on their way, then proceeded to get a call at 17:15 to say it would be Monday which has left no time to call anyone else and the money had already been removed from my account. Needless to say they are not someone I would recommend.”

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Posted 7 years ago

“Excellent service came out same day as called and arrived early. Martin Crook the engineer did an extremely good job checking the boiler through my finding the problem”

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Posted 7 years ago

“We called at 11am Friday 15th September to have a cooker fitted and certified, we were told 1-3 pm then called back to say 3pm-6pm ,at 17.50 we received a call saying the engineer was held up and would not come until 9-1 Saturday morning. we called at 1pm asking what happened where was the Engineer? to be told oh it has been changed to 12-15 pm lol you got it still no show still no Cooker,I would not give this company any stars for customer service and thanks for wasting two days and a days lost wages for work waiting in for a no show.If you can not provide the service dont say you can.”

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Posted 7 years ago

“Absolute crap, unprofessional, fitters did NOT turn up on time, totally unhelpful when I rang to complain, totally wasted my day waiting for them”

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Posted 7 years ago

“Plumber was on time to arrive at our place. He was also quick and efficient with fixing the leaky pipes. Highly recommend this company.”

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Posted 7 years ago

“I phoned to make an appointment for my gas cooker to be connected & within about 2 hours they arrived. The man was very friendly, chatty & helpful & he cleaned up any mess that he made. I'm very happy with the service i received & will use them next time for sure if i need anything done. Thank you.”

Helpful Report

Posted 7 years ago

Plumbingforce is rated 3.8 based on 2,380 reviews