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Pramcentre.co.uk Reviews

4.3 Rating 2,480 Reviews
82 %
of reviewers recommend Pramcentre.co.uk
4.3
Based on 2,480 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Visit Website

Phone:

0141 552 3998

Email:

accounts@pramcentre.co.uk

Location:

Glasgow Pram Centre25 - 29 McFarlane Street
Glasgow
G4 0TL

Write Your review

Anonymous
Anonymous  // 01/01/2019
Brought some adapters for our stroller, 3mouth ago. They are still "on the way". Our little girl is gonna be to big for them when they arrive/ if they arrive.
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Posted 7 years ago
Easy company to shop with. Goods as described and arrived very quickly.
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Posted 7 years ago
Good delivery timing, great product and great price!
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Posted 7 years ago
Perfect from start to Finish great price. delivered very quickly.
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Posted 7 years ago
Regular updates. Parcel arrived before it was supposed to
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Posted 7 years ago
Parcel delivered before it was supposed to. Received updates of progress of order. Would definitely order again from them
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Posted 7 years ago
After we had paid for item, were told that it was out of stock. It was still available for sale and listed in stock on website even after this. Were given data when expected to be back in stock, this date came and went and we heard nothing. It took us a long time to get any response to multiple emails about our purchase. Finally managed to speak to someone on the phone and were offered slightly different product. Accepted this out of sheet frustration, then this alternative was not delivered on the agreed day, and again it was very difficult to communicate with any of your staff.
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Posted 7 years ago
I ordered a crib that was on sale, really excited because I didn't think I could afford one and it was an excellent price. However, 19 days later I'm still waiting for delivery. I've heard nothing from the couriers, who have apparently tried to deliver it. I was promised it would be sent again on Tuesday this week, it's now Friday and still no news. No reply to my increasingly desperate and disgruntled emails. I am not happy. Only have them 1 star because 0 wasn't an option. :(
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Posted 7 years ago
Got the pram slightly cheaper than anywhere else
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Posted 7 years ago
Great value & my item was delivered earlier than expected
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Posted 7 years ago
Service & delivery excellent delighted with buggy superb value.
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Posted 7 years ago
Fast delivery items are described. Very happy will use again.
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Posted 7 years ago
My bad experience with this site was a few days ago. I decided to order a Silver Cross pram which was signed as "in stock" and in a very best priced compared to every other UK prams' websites. The payment was succeeded immediately and I was happy I would finally get a pram for my future son. On the next day I received an email stated that they were sorry but because of there NEW website there were some problem and this pram was actually not in stock and eventually they could receive it in few weeks. I was socked as my wife could give a birth in these few weeks. Immediately I wrote them to refund me ASAP so I could have the chance to buy a pram from another site. Moreover, the bank holidays discounts have just been started , so it was a best time for me to shop for my future son. I contacted them and the girl which I spoke to told me that I would be refunded in 2-5 working days, but they returned the money on the 6th day, so I missed the Bank Holidays discounts and now the pram is extremely expensive.
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Posted 7 years ago
I purchased a Bonito Bebi Classic Cot Bed, it was a great bargain for £49.99, my daughter is very happy with it.
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Posted 7 years ago
4 weeks after order still no delivery -> very nice contact with callcenter -> 2.delivery after 4 days(very fast) -> "delivery notes" not forwarded to the Courier service, so the 2.delivery also not arrived because they did not know where to ring (DELIVERY NOTE!!).....hope for the next try :(
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Posted 7 years ago
my item was listed as instock at purchase, it is not so now we have to wait 2 weeks. Also had a series of confusing emails, which I have then had to contact customer services to get the actual story.
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Posted 7 years ago
The items were fanstastic. Super fast delivery and amazing prices. Will definitely purchase again from Pram Centre!
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Posted 7 years ago
Goods weren't delivered. Seller didn't reply on any communication.
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Posted 7 years ago
Excellent from start to finish, I got a great deal on the product I bought saving quite a bit of money compared to RRP & other sites, super fast delivery aswell
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Posted 7 years ago
If I could Give it a zero, I would. Absolutely shocking customer service. For two days straight I have been trying to contact this company as I have still not received my order after nearly 2 weeks. With no correspondence from them at all. Reading reviews now I wish I'd known before as I wouldnt have used them. More people need to know about this site and how unreliable it is. Quick enough to take the money off you as a customer. Even worse 9 times out of 10 the customers using this site will be pregnant or new mums in a vulnerable state as it is, having the added stress of a company that doesn't deliver is not what they need.
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Posted 7 years ago
Pramcentre.co.uk is rated 4.3 based on 2,480 reviews