“Truly dreadful, everything that could go wrong did, please ignore all the fake reviews (they are the 5 star ones that always mention someone by name, I would like to thank ******** for the excellent service) absolutely rubbish, surely the must be printing their qualifications of the internet”
“Every word that falls in place with Disappointing. Poor service from start to finish. Huge time delays on work being completed. Lack of responses to queues submitted. AVOID is my advice!”
“Have seen some poor reviews on here however apart from a couple of issues my experience was pretty good,very pleasant whenever I rang and Hayley was really helpful in the days before exchange of contracts,”
“Worst Company
Worst Solicitor
They again cheated me and took my money. They were suppose to register my house with land registry which they forgot to do before. They should have not charged as the payment was already made before. But they asked me to pay again which I paid but did not give me the receipt of it but I got the proof as I did bank transfer.
Now again another solicitor who was dealing with our case has left the company and no body in this company now knows what’s happening with our lease extension. Our mortgage offer got ended but they have no time to respond to my emails, or answer my calls. Everyday my husband calls ten to twelve times and they always say somebody will call you and never get the call back.
I wrote email to the company partner Mr Hernak Singh long before and he has not replied yet. I think he is only interested in taking new case, take their fees and leave them in half way.
When my husband send the message on face to Mr Martin Boniface ( partner and head of family department) he said, don’t message me.
When message was send second time he is said it’s delay from land registry. I think he doesn’t even know what’s going on with our case.
The last solicitor who was dealing with our case has asked us to sign the form and send to Mr James (solicitor who just left) which is still with us and how don’t know whom to send this form.
We were told that the lady named Serena Kand will take over. We tried calling her several time but did not get any response and when we got hold of her told, she said she doesn’t know anything about this file.
We are having sleepless nights as out mortgage offer has ended and this people have no time for us. They have time only when they want time. They take weeks to sort out a small query.
We our going through this since six months. I have lost patience and going to take it further no matter whatever cost me.
I would suggest please please please never use this company or recommend anyone.”
“Absolutely appalling. They have completely failed to respond to correspondence. We have had to resend paperwork and have had to keep sending the same information. Due to their poor correspondence, both our buyer and seller have threatened to pull out. Unable to phone them and have been requesting a phone call for the last three weeks - they are risking our sale falling through. Disgraceful.”
“These were the sellers solicitor when we were buying. Very slow, kept emailing the wrong email address, and nearly caused the whole deal to fall apart.
We’ve been advised that PPL are a “solicitor factory” - each time you call you will speak to someone new. Different teams will be responsible for different tasks and there’s no continuity. They’re not even cheaper!! They pay mortgage providers and estate agents for recommendations in order to win business. Most won’t recommend because they only get paid when the sale completes.”
“The App makes the whole process transparent - vast improvement on the old 'closed ranks' way! Set price a definite plus and really speedy completion and funds transfer.”
“My son has been trying to buy a property for six months now with your firm and I would like to say how useless you are, you don't even deserve one star, I give you zero star. He now has to re apply for a mortgage at extra cost for him because you don't do your job properly and it takes you ages to do a simple task. I am pretty sure you wont be slow to ask for your money! You need to be sacked.”
“if i could of left a lower score o would of, they avoid questions , takes forever to get a callback , i caught them out a few times with information they said they were waiting for when it was already there! alli in alluse a differant team as this bunch certainly arnt premier not even sunday league Useles!!!!! over 8 months to completion jokers!!!”
“I used premier property 2.5 years ago and now I’m just about to complete on a new remortgage I was informed that premier property had not done my title deed correct this has held me up two months on completion and costing my mortgage payments to double. They never return my email as I think they should compensate me the difference as this was a big mistake on their behalf”
“AVOID AVOID AVOID AVOID!!
The absolute worst company to exist! I am genuinely shocked they are still in business. Any of the good reviews are FAKE. If you want to be delayed by months on end and risk your buyer pulling out then these are the people for you. They never respond and you will have to hound them multiple times a day for weeks on end and if you get through you’ll be told ‘they’re looking at your case today’. Appalling company. AVOID!!”
“My conveyancer Naomi and this company have been absolutely fabulous every step of the way. My partner and I are buying our first home and it has been very stressful, but Naomi has taken all the stress out of the process and made it simple and easy to understand all the way through. Thank you!”
“Well to start they were good - then it went wrong big time !! Took months upon months to complete - approx 9 months for a house that was empty for at least 2 months - then told I would be getting a refund of £250 I’m still waiting 2 months later and getting no response from emails again surprise surprise ! Would never recommend at all !! Would be great to hear off the owner and get my refund sorted !”
“Where do i start, emails sometimes ignored, until i phoned then having to wait for a phonecall back, sometimes didn't get one, chasing for updates, it took 7months for a sale and purchase with a very small chain, caused me a lot of unnecessary stress!!!”
“These are our buyers solicitors and they are just awful how they are allowed to practice is beyond me. 11 months in and we still haven't completed, it's just one delay after another. They don't even reply to their own clients!! Avoid at all costs.”
