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Profile Pensions Reviews

4.6 Rating 309 Reviews
94 %
of reviewers recommend Profile Pensions
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Phone:

01772 977426

Email:

contact@profilepensions.co.uk

Location:

Norwest CourtGuildhall StreetPreston
Preston
PR1 3NU

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Anonymous
Anonymous  // 01/01/2019
As I have only recently changed it is really to early to tell but to date the transfer went smoothly and things seem to be rising as promised. Keep up the good work and you will have 1 very satisfied customer.
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Posted 9 years ago
when I need to get in contact with liz bloomfield she never answers her phone,nan take upto a week for her to finally reply.got your commission but after sales very poor :-(
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Posted 9 years ago
The representative and his ease of explaining the whole changeover of my pensions was professional and informative.Everything went smoothly and so far there's been no complications and hassle free
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Posted 9 years ago
Seems the transfer of funds was not as easy as I thought it would be. The full amount has not yet been transferred and I was very fortunate to find this out myself that the figure to be transferred was a much larger amount.
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Posted 9 years ago
We're sorry you were not delighted with our service as we always try to do the best we can. However we are very pleased the final outcome has been positive for you.
Posted 9 years ago
I was extremely impressed by the way my matter was dealt with. Nothing was too much. Everything was explained, so I knew what was going on. Highly recommended.
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Posted 9 years ago
Introduced to Profile by Keith Powell To sort where & amount of my pensions (several companies) Profile came up with a solution and a way forward with 1 company thanks to Alan Pitt who has given me good advice
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Posted 9 years ago
The first agent sent out was appalling,was in such a rush to get in and out ,thrusting the paperwork at me to sign,half the information given was not passed on,nearly put me off continuing,however after having the telephone consultation I was more impressed,all my questions were answered fully and everything was explained clearly in a way I could easily understand,also nothing was rushed and I did not feel under any pressure or obligation to proceed,everything was carried out in a professional and relaxed manner,so I was happy to proceed,the final process was carried. out with ease and in a reasonable amount of time having every process carried out for me ,very happy to give profile my highest recommendation.
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Posted 9 years ago
very helpful staff who were not helped by Royal Mail taking their time delivering important documents. Satisfactory end and a thank you to the staff who went out their way to help me.
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Posted 9 years ago
Thank you for your review and comments, your feedback was appreciated and we are pleased to have satisfactorily resolved any earlier concerns you experienced.
Posted 9 years ago
Very quick efficient service. Thanks.
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Posted 9 years ago
I would just like to say that everything Profile have done for me has been extremely professional, courteous and well explained. The whole experience went very smoothly and I am very pleased with the outcome I recieved. I really appreciated the fact that we could arrange calls to suit me and there was no pressure at any time to make quick decisions. Your staff were really friendly and explained everything really well for me. I am very happy with everything and would like to say a huge thank you for sorting out my pension for me.
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Posted 9 years ago
Recent events in the financial sector have shattered confidence in many savers and investors, and left a feeling of disillusionment and uncertainty . Many years ago I found a financial safe haven with Sun Life of Canada, in both their banking and investment arms. Prior to retirement I had finalised most of my investments with them and had been more than satisfied with the end result. I was left with what can only be described as a modest investment, which was due for repatriation on retirement. Imagine my disappointment when I found out that on maturity I couldn't switch that investment to a draw down policy with them, which is what I needed to finance the occasional overseas trip, for retirement should be about having the time to do all the things you never had time for before. After what young people call "surfing the web", I decided on giving Profile Financial Solutions Ltd a whirl. From the very first contact the experience was what I can only describe as reassuring and in some respects pleasurable. What impressed me most was an old fashioned, if it can be described that way, attitude to business. In reality it's just common courtesy and a lack of gobbildy gook job speak. The foundation blocks of every good business. Their policy is refreshingly open and easy to understand. Their staff willing to assist in the most mundane enquiry. In fact it almost seemed as though this was a new business trying to impress, which it isn't. The fees are up front and very competitive, and, although I haven't experienced it yet, the annual assessment should ensure that everything stays on track. From being very concerned about finding a good investment opportunity I've gone to almost forgetting about it. I have every confidence that this company will take good care of my "overseas savings" and do what they can to ensure I have many of them.
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Posted 9 years ago
results are good, but it takes a very long time to get there and e mails seem to be ignored
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Posted 9 years ago
We're pleased you found the results good, but are disappointed we didn't meet your expectations in terms of time scales and communications. This is something we are working hard on to make sure we exceed our clients expectations going forward.
Posted 9 years ago
I am pleased with the service you provided and all the information you gave me was reassuring I made the correct decision. You staff were all very polite and helpful .
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Posted 9 years ago
excellent service no probing personal questions
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Posted 9 years ago
The whole process was quite painless. I felt confident in the independent financial adviser; particularly when the private pension fund he selected, as being better than my original one, was one at which I had already been looking. I was impressed by the speed at which the whole process was completed.
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Posted 9 years ago
Clear straightforward advice. Handled in a polite and professional manner.
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Posted 9 years ago
Found the whole process very easy the from the start to finish. All the representatives were very pleasant and helpful.
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Posted 9 years ago
Very professional and thougher service, would definitely recommend
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Posted 9 years ago
Very pr
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Posted 9 years ago
We are very satisfied with the prompt and curteous service you gave us in dealing with my pension.
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Posted 9 years ago
Profile Pensions is rated 4.6 based on 309 reviews