Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad service and products. Very disappointing”

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Posted 5 years ago

“Would use again”

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Posted 5 years ago

“my daughter bought an Iphone 7 plus on 28th June 19 costing £289.99. A (faulty) phone was eventually was delivered a month later and because it was not working correctly it was returned straight away. We then had an email saying that it had been received by Quick Mobile Fix on the 23rd July The next communication was an email on the 31st July to say that it had been processed for a replacement, we are STILL WAITING for that replacement!! Emails have been sent and not replied to, either return our money or send a working phone! Almost 2 months is not acceptable.”

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Posted 5 years ago

“Scammers i paid in full for a iPhone. 7 phone only to be told 2 weeks later that my phone still ain’t ready to be shipped and they don’t know when it will was lied to on the phone on 3 separate occasions and had to wait 30 minutes just to get through which I have the proof , I had to cancel my order still waiting on refund !”

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Posted 5 years ago

“Cancelled an order the day after placing it. This was subsequently cancelled but the money still taken. I was told this would be refunded after 14 working days. It is now 5 weeks later with no refund, they aren’t replying to emails and customer services don’t seem to be able to help! I’m still £500 down for a phone that was never even dispatched. Day light robbery!”

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Posted 5 years ago

“Excellent service phone arrived promptly and brilliant little phone cannot fault this company”

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Posted 5 years ago

“Absolutely terrible. Its been nearly 3 weeks that i am waiting for my refund and still no reply from anybody. Believe me, i will be leaving bad review after bad review on their website. DO NOT USE THIS COMPANY!”

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Posted 5 years ago

“Placed my order thinking the phone would be shipped the next day as the website showed it as in stock. After a week and still no email to say it shipped I decided to cancel the order as it was for my daughters birthday and I didn't want her losing out, so I decided to get a brand new phone on a second line from my current provider. I called to cancel the order but was on hold in a que for an hour yet my number in the que never changed during this time. I had to email to cancel my order. Then the phone got shipped to me anyway after I had cancelled the order, so I refused delivery and the courier returned the phone to sender. Then get told it takes 14 working days to get my deposit refund when the money was taken from my account 1 min after I entered my details. I don't see why it is dragged out for so long.”

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Posted 5 years ago

“Worst company ever, I ordered a phone for my son on 22nd July then changed my mind so cancelled and I've still been waiting for a refund, I've called up today and the customer service department is a joke and have told me I need to wait an additional 24-48hours for the accounts department to contact me...”

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Posted 5 years ago

“Delivered on time not any complaints from me”

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Posted 5 years ago

“i phone 7 arrived very happy.”

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Posted 5 years ago

“I have now waited 2 weeks after being told 7 day dispatch time, I have emailed 3 times with no reply..phone was for my grandson starting high school, if it showed delivery would be longer I would never have ordered.. Not impressed at all.. my grandson has now had no phone to start school, and bought for him in case any emergency was to arise.. Ps... have now had my money since day I ordered it, but can’t reply to email.. doesn’t give me much confidence for a 12 month warranty, if this is how they treat u as a new customer.”

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Posted 5 years ago

“Sent me a phone that didn't charge, shipping was unresponsive and later than stated.”

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Posted 5 years ago

“I order my iPhone X at 26/08/19 today is 17/08/19 I not received my I phone x yet I am not satisfied with your poor delivery service”

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Posted 5 years ago

“Do not use this company. I only managed to get my order dispatched by complaining after waiting over a week. When the device arrived it was faulty and I’m still waiting for them to supply me with a return label and they are now ignoring my emails. DON’T WASTE YOUR MONEY”

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Posted 5 years ago

“Very good on time good price will get a phone from them anytime.”

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Posted 5 years ago

“Lessen learnt customer service are not willing to help in any way. Don't expect phone before you retire as what says available is not or arrival you wil be in debt with phone bills asking where it is and new phone not what you asked for substandard Compamy who don't care about what you think”

Helpful Report

Posted 5 years ago

“More likely to send you nothing quick,take your money quick,nothing quick about customer service or refunds. My own experience was of receiving a faulty phone,weeks later still waiting for shipping label to return. Avoid. Plenty of reputable places to trade with. Check reviews before you wave goodbye to your money. I personally think a lot of the reviews are fake saying how good they are. These usually arrive when many consecutive bad ones appear. An everyday occurrence on all review platforms. Despite unsubscribing from their emails,i believe this is the 4th different one asking for review,still as poor a review as you'll ever get,so stop asking. Still getting spam emails for review on various places. Still rubbish.”

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Posted 5 years ago

“Very pleased with the phone, but wasn't so pleased with having to wait eight days for the phone to be dispatched after payment was taken.”

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Posted 5 years ago

“I received what was ordered and as expected.”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews