Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,826 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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customersupport@quickmobilefix.com

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Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a little while to be dispatched but great price & quality, as always.”

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Posted 5 years ago

“terrible customer service, cant get through to the numbers shown on website, would strongly recommend anybody NOT to use this company”

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Posted 5 years ago

“Let delvers”

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Posted 5 years ago

“Great phone”

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Posted 5 years ago

“Kepted me informed and very good service”

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Posted 5 years ago

“Quick delivery and phone in perfect working order.”

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Posted 5 years ago

“Have not received anything yet - around 3weeks later”

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Posted 5 years ago

“As having worked in customer service my entire career and currently having my own customer focussed business presently I feel that I am more than qualified to pass judgement on this company Quick mobile fix. I genuinely hope this review will prevent someone experiencing some of the worse customer service I have ever experienced, I ordered a mobile phone for my teenage daughter the order informed me the order will be dispatched within a few days, as I write this still no product some 3 weeks later, the list of excuses is unbelievingly poor, I wonder if this company actually has the stock it advertises or merely takes the money and then tries to source it, my hope is companies like amazon will shut these clowns down sooner rather than later, please, please don’t purchase anything from these people you will regret it!”

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Posted 5 years ago

“AVOID!!!! 15 days still no refund nothing but a set of scammers how the hell tradeing standards haven't shut them down beggars beleif really they are allowed to continue ripping people off”

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Posted 5 years ago

“On Day 15 they still had not even dispatched my phone - so my business has suffered to - and could give me NO DATE FOR DISPATCH! So I cancelled and now must wait another 2.5 WEEKS for a refund - if I ever get it. These people are selling phones that they do not have in stock and then keeping your money for 5 weeks if you cancel - they ought to be reported for operating under false pretences - which I would do if I had a phone!”

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Posted 5 years ago

“Ordered, 6 working days later got an email with a further 14 working day delay. No doubt in my mind they are selling phones they do not have in stock. AVOID AVOID AVOID. When I eventually managed to speak to customer dis-service to cancel, I was told a refund would be at least another 3 weeks!”

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Posted 5 years ago

“Avoid at all cost, don't waste your money or time. I bought (what I thought was the case) a phone for my daughters Bday, firs I received that item been delayed, the time scale was too late, so cancelled the order now exact a month ago. They confirmed that refund will be processed within 14 working days. Which I thought ok fair enough that's what most companies do. Now one month passed obviously no refund. I know going through PAypal dispute as I believe they bunch of scammers who just collect the money that's it. Please don't be fooled like me.”

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Posted 5 years ago

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Posted 5 years ago

“Ordered a refurbished IPhone 7. Non-delivery within 7 working days. Chased them up. Still no delivery after 10 working days. Cancelled order. No refund received within 14 working days. Chased them up. Still no refund after 16 working days of cancelling order. Avoid this company at all costs. Phone was ordered and paid for by a charity. I don't personally believe that they have the phones in stock they are letting people purchase through the website and then they withhold refunds as long as they can with no regard for the customer. Trading standards will be informed.”

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Posted 5 years ago

“Got an iphone 7 from them. It broke after one day. When we sent the phone back we were refused a refund. They 'fixed' the phone. It broke in the exact same way again. Stay away these guys are scammers”

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Posted 5 years ago

“Absolute bunch of con men do not buy any thing from these people constant excuses 8 weeks in still no phone or refund”

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Posted 5 years ago

“Shocking company avoid !!!stupidly order phone before reading reveiws once I s as the cancelled immediately received email on the 5th July my refund would be within 14 days strange how they can talk your money immediately but a refund up to 14 days trading standards have been informed”

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Posted 5 years ago

“I have canceled my phone with Quick Mobile and never received it. They have still taken another Direct Debit payment without authorization. I have still yet to receive my original payment. Will be contacting my bank next because I cannot even cancel their Direct Debit.”

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Posted 5 years ago

“Ordered an iPhone 6 for my son excellent condition slight delay in receiving it but email was answered promptly.”

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Posted 5 years ago

“they stole money and no phone for over 1 month+ customer care is a joke,,watchdog will be in touch and the tax office,,bunch of thiefs”

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Posted 5 years ago

Quick Mobile Fix is rated 3.2 based on 6,826 reviews