Quick Mobile Fix Reviews

Name: Quick Mobile Fix
Rating: 3.18

3.2 Rating 6,828 Reviews

55 %

of reviewers recommend Quick Mobile Fix

Company Reviews

Questions

Metrics

3.2

Based on 6,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

customersupport@quickmobilefix.com

Write Your review

Tell us how Quick Mobile Fix made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Quick Mobile Fix 5 star review on 30th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammers..no phone and have stolen £150 from my 13 year old!”

Helpful Report

Posted 4 years ago

“Terrible service, constantly lie about delivery and refund times; nothing more than scammers, no wonder the companies is being investigated by trading standards.... avoid at all costs”

Helpful Report

Posted 4 years ago

“Never use this company. They are fraudsters”

Helpful Report

Posted 4 years ago

“Tried to purchase an Ipad mini from them which was showing as in stock. After MANY delays in this being sent out to me I cancelled the order and asked for a refund. They told me this would be within 14 working days. I waited for this time and no refund. When I contacted them to chase this up and they assured me this would be done by the end of October (might I add this was nearly 2 months after I asked for a refund!). However, I waited patiently and this time came and went so I chased them up again and now they are saying it will be by 3rd December... a further month! I do not understand how a refund can take over 3 months to process. They have essentially stolen my money!! Would never use and now seeking legal action.”

Helpful Report

Posted 4 years ago

“Great as always”

Helpful Report

Posted 4 years ago

“my camera and flash light on the back of the phone has stopped working”

Helpful Report

Posted 4 years ago

“Never deal with this company, if you want a refund forget ,no phone number, automated emails. Still waiting since July for a dead on arrival iPhone to be refunded. Been agreed , every month they say payment will be on the last day. Never happens.”

Helpful Report

Posted 4 years ago

“Paid june , did not deliver , asked for refund , still promises to no avail , now october They are Scammers beware !!! You will not get a phone and they will keep your money”

Helpful Report

Posted 4 years ago

“Very good quality and service. It can take a few days but the price compared is really worth it.”

Helpful Report

Posted 4 years ago

“I bought a phone in June, receive the phone 1 month later!!!! face recognition was not working so sent phone back! they try to charge me for some liquid repair even though I only had the phone with me 3 days, after weeks of fighting my corner they decided that they weren't going to charge and send phone repaired! after weeks again still no phone so decided don't want the phone any longer as 2 months had past and still no phone and paid over £500 ...they finally agreed I would get my refund, they said it would happen within 14 days, it didn't, I chased after 1 month, they said I would receive payment on the 27th Oct , now thy are saying I will receive payment on 30th of November! TERRIBLE SERVICE, CUSTOMER SERVICE and I they give me no confidence I will get my money back!!!! Manager does not call me even though I ask , and no phone number to call to discuss...ITS OUTRAGEOUS and I will NEVER NEVER use them EVER AGAIN!!!!!!!”

Helpful Report

Posted 4 years ago

“Ordered two Iphones; paid over £720.00. Received neither. No communication as to why they were not being despatched. Had to chase over and over again to get refund, which took over a month. Horrendous customer service and no contact telephone number. Would never deal with this company again.”

Helpful Report

Posted 4 years ago

“Don’t use this company they’re customer service is shocking I’m currently going through a small claims court with them as they lost my sons phone and then just ignored me! Not worth the hassle!”

Helpful Report

Posted 4 years ago

“We ordered a phone for my daughter's birthday on the 8th of October we have not received the phone,”

Helpful Report

Posted 4 years ago

“Stay away shocking company. Sent a phone back for repair in augs and still don’t have my replacement. Countless emails FB messages and nothing. But they did kindly block me from been able to comment on FB!! Sad really.”

Helpful Report

Posted 4 years ago

“The phone didn't even last a month doesn't keep charge and cant type. Freezes constantly”

Helpful Report

Posted 4 years ago

“I have a faulty iphone that I purchased and mobile quick fix won’t reply to my emails to refund me I sent it back on two occasions for repair but no good definitely would not recommend this company”

Helpful Report

Posted 4 years ago

“DO NOT BUY FROM QUICK MOBILE FIX . The phone i bought froze so i returned for a refund as it was within the first 2 weeks, they promise a full refund! A couple of weeks later guess what , they returned the phone to me still frozen. Very sorry they said, send it back and we will refund you within 14 days. 4 weeks later no refund. Again very sorry! This went on for 4 MONTHS. I did however eventually get my refund, but took roughly 20 emails to sort out. BUY FROM THEM AT YOUR OWN RISK.”

Helpful Report

Posted 4 years ago

“This is a mixed review. The iphone was great, exactly as described, except it was not the colour ordered. This was obviously a mistake, but as it was a birthday present for my grandson, there wasn't time to send it back.”

Helpful Report

Posted 4 years ago

“The phone arrived in time and in good condition and is working well. This is our second purchase from them and we have had no issues.”

Helpful Report

Posted 4 years ago

“I have bought 4 phones from you over the last few years and have always been completely satisfied, also have recommended your company to several friends. The only suggestion I would like to add would be perhaps you could state a longer delivery date, All my purchases took longer than stated although knowing this did not stop me using your firm and next time I need a phone I will definitely consider you first .Regards Paul Rayner”

Helpful Report

Posted 4 years ago

Quick Mobile Fix is rated 3.2 based on 6,828 reviews