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QuickQuid Reviews

4.2 Rating 2,134 Reviews
80 %
of reviewers recommend QuickQuid
4.2
Based on 2,134 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read QuickQuid Reviews
Visit Website

Phone:

0800 056 1515

Email:

support@quickquid.co.uk

Location:

483 Green Lanes
London
N13 4BS

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Anonymous
Anonymous  // 01/01/2019
Andrea was very helpful in guiding me through what i had to do to update my account and apply for new funds. thanks
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Posted 10 years ago
Quick quid has been very useful for me when I have needed financial support fast. I was very disappointed when they took away the flexi option. The flexi option was the best thing about quick quid because it made everything so transparent, I knew exactly how much I was paying the next month because the lowest amount is always too low. After I have paid off my most recent loan I dont know if I would use quick quid again or if I may switch to another lender.
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Posted 10 years ago
Tonight was a nightmare. Took me several hours to pay off my balance because the service was most terrible. I was passed around from one department to another and then back again. Your staff couldn't answer simple questions like "How much will it cost me to pay off my balance tonight?" The staff made me feel humiliated and stupid when surely it is there job to know the answer as to much I owe Quick Quid at any one time. I must have made over 7 calls tonight due to being cut off or fobbed off! And I was kept on hold on several occasions for an unacceptable amount of time. Disgraceful. Half of the people I talked to were so quiet I had to ask them to turn up their volume control, some sounded like they had just woke up, and one even sounded like she was having sex at the same time as answering the phone! And, finally, this is the first time I have felt proper scammed by this loan company. I will not recommend your services again in the future,
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Posted 10 years ago
The online chat is a must to do list. The service was very helpful and direct.
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Posted 10 years ago
Thank you Djuan, great customer service
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Posted 10 years ago
You pray on the weak.. like the rest of the pay day companies. I had several loans with different companies, this should not be allowed.. some people have no means of paying these things.. I hope and pray that I am never unfortunate enough again to have to use this or any other service!
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Posted 10 years ago
The agent (Alexandra) I spoke to on live chat was very polite and was the only reason I ticked poor and not very poor. My bills have increased over the last month or two and I am really starting to struggle with my payments. I contacted your company before my payment came out to inquire about a repayment plan to help me get back on track and also ensure I don't get behind with my Quick Quid payments. Unlike most people who just ignore phone calls because they have missed payments I did this before payment came out only to be told you couldn't help regarding a repayment plan. I don't think this is a very good service and puts extra strain on my outgoings and could cause me to miss more bills in the future as well as Quick Quid payments. I have never missed a payment to do and really don't want to in the future but the lack of help received is putting this at risk. The only help I was offered was to adjust the payment date which is great but in the long term does not help as I would be required to make two payments the following month which really is not possible.
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Posted 10 years ago
Very helpful customer service.
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Posted 10 years ago
very helpful, problem was dealt with very efficiently...Thank you russell
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Posted 10 years ago
I have used QuickQuid for several months without any problems, They have really good customer service agents who will resolve any queries quickly, Overall I am very satisfied, Thanks for all your help Dorishia.
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Posted 10 years ago
Always helpful ever have any issue, quick and clearinformation,action and very helpful representative.
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Posted 10 years ago
Charita on live chat was very helpful indeed
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Posted 10 years ago
Many lending companies provide a facility to re-pay the loan early using the My account section and re-pay loan. It would appear that you have to ring to re-pay the loan which costs more money.
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Posted 10 years ago
I used the online chat today Dorishia was amazing a credit to the company and great customer support.
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Posted 10 years ago
Excellent customer service
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Posted 10 years ago
the customer service agent was fantastic, extremely helpful. would definately recommend
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Posted 10 years ago
Am in Financial difficulty and they were very understanding.
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Posted 10 years ago
very helpful , new what I was asking about and explained it to me went through what would happened and how the extension worked and how the payment plan was set up. all in all very helpful. would recommend to my friennds.
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Posted 10 years ago
Quick and helpful
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Posted 10 years ago
Alexandra was very helpful and answered my questions quickly and with knowledge.
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Posted 10 years ago
QuickQuid is rated 4.2 based on 2,134 reviews