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Quictent Reviews

4.6 Rating 737 Reviews
91 %
of reviewers recommend Quictent
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Email:

sales@quictents.com

Location:

11/F CAPITAL CENTRE 151 GLOUCESTER ROAD,
11/F CAPITAL CENTRE 151 GLOUCESTER ROAD
Wan Chai
999077

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Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 21st August 2024
Pat F.
Quictent 5 star review on 20th August 2024
JB
Quictent 2 star review on 4th August 2024
Billy Vazquez
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 18th July 2024
Kathryn
Quictent 5 star review on 17th July 2024
C. Denis
292
Anonymous
Anonymous  // 01/01/2019
We have used 20X10X7.5 greenhouses for years. Quictent constantly upgrades these. The present model has many improvements. Our windy area is very hard on these. Sometimes we need replacement parts. Quictent provides these at little cost and hassle. We have established a good relationship and the service is exceptional.
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Posted 3 years ago
The product is okay although frankly I wish it was more robust, but the big selling point is it looks like you can get spare parts easily, and that is generally not true for most manufacturers of these plastic covered greenhouses.
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Posted 3 years ago
We love our greenhouse, would recommend this company and their products. They have excellent customer service.
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Posted 3 years ago
My experience with Quictent has been fantastic. I found the product to be very well made for the price, particularly the walls/roof. We live in a small house and the 10x20 tent we set up in the driveway gave us much needed extra space as we sheltered in place during the pandemic. One night we had high winds and I didn't secure the tent very well. The tent vaulted a 6' fence and ended up in a neighbors yard, with damaged legs. The customer service representative I worked with to order replacement parts was very helpful and friendly. I highly recommend Quictent.
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Posted 3 years ago
They replaced parts for our carport without question (still under warranty). Very nice!!! Thank you!
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Posted 3 years ago
I love the customer service and fastest delivery times!
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Posted 3 years ago
Multiple 20x10 Carports were purchased to provide shade outside of several clinics for patients to maintain social distancing. I've had to request help twice from Customer Service and both times they were very responsive and solved the problems. Once to replace a post kicked and bent - was not charged. Another to replace the canopy after it was stolen - paid a reasonable amount for it. The after purchase customer service is not something that is always present anymore and this company has it in spades. I'll be buying from them again.
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Posted 3 years ago
I love this company. After my first Quictent greenhouse was destroyed, I contacted their customer service with photos and they sent me a replacement--FREE. Cicely was so nice. I will definitely recommend Quictent as a beginner greenhouse. Thanks Quictent!!
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Posted 3 years ago
The tent I bought was 32 x 20 and has doors at both ends. I had a problem with the zippers on the door and contacted Quictent. They shipped me another door. that is good customer service.
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Posted 3 years ago
So amazing. The product and the customer service is truly above and beyond!!!
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Posted 3 years ago
I am very pleased with the service and the product quality. Was also delivered promptly and in perfect condition. Customer service is also very polite and helpful if you need replacement parts.
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Posted 3 years ago
I received my greenhouse very quickly and while putting it up we need a parts replacement I contacted the company and they responded in less than 24 hours and we had our new parts within days. I am very happy with the quality of the product.
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Posted 3 years ago
Very helpful in fulfilling my request for replacement parts, and at a good price!
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Posted 3 years ago
Green and Hope were the two best people that I have ever dealt with. They have earned my business.
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Posted 3 years ago
Light and quick to erect
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Posted 3 years ago
Yes! The customer service I received from Jenna was fantastic. She helped me with purchasing a replacement cover for my greenhouse and it was delivered in 9 days. I am also pleased with the shipping department! Thank you very much.
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Posted 3 years ago
Awesome Product and service above and beyond !!
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Posted 3 years ago
I've been very happy with my experience with Quictent products and their excellent customer support. I've had a 10' x 20' heavy duty car port for 2 years now. The structure has lasted, and any problems I did have (some of the canvas ripped) were quickly made right under warranty with no charge to me. Further, even when parts required replacement out of warranty, the replacements were very reasonably priced. Great structure, and for sure I'll purchase from Quictent again the next time I need something they offer.
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Posted 3 years ago
Fast shipping, quality product. Joy from the customer service team did an excellent job!
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Posted 3 years ago
Great customer service!
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Posted 3 years ago
Quictent is rated 4.6 based on 737 reviews