QUOC Reviews

Name: QUOC
Address: 64 Southwark Bridge Road, London
Rating: 4.40

4.4 Rating 539 Reviews

84 %

of reviewers recommend QUOC

4.4

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+886965022955

Email:

holly@quoc.cc

Location:

64 Southwark Bridge Road
London
SE1 0AS

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106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After ordering the wrong size I sent them back and exchanged for a larger size. The replacement shoes fit great and the quality is excellent. Really pleased!”

Helpful Report

Posted 11 months ago

“I have 2 pairs of shoes from Quoc: Mono II road, and Grand Tourer I. Lovely shoes. I'm in the US, and they ship from the UK (or somewhere in the world) so shipping can be a little slow, and it isn't free. I recently received the GTs and the shoebox was almost destroyed, but the shoes themselves were mint, so I guess it did its job?”

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Posted 11 months ago

“My favorite gravel shoes. Very comfortable, sturdy and deliver power”

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Posted 11 months ago

“Le migliori scarpe che abbia mai provato.! Comode, belle, robuste.!!!”

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Posted 11 months ago

“The Escape Road shoe are my second pair of Quoc’s, my other pair are the lace up MTB shoes which I use for my gravel bike. I really like the designs and I like that they are a bit quirky however for me the sizing and fit have continued to be an issue. I’m normally a size 11 (45). My MTB shoes are a 46 (the 47 were massive) however they are still quite tight to wear. I’m hoping over time they will stretch. My road shoes are a 47. The 46 was too short in the foot. These are quite a wide shoe and will probably need a thicker shoe to feel right. I like to be brand loyal especially to British companies, all I would say is just be cautious of the sizes and don’t follow their size chart as on both purchases they were wrong.”

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Posted 11 months ago

“haven't received my order yet”

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Posted 11 months ago

“Overall I liked the simplicity of the design but unfortunately the sizing makes me sad. Following the sizes on chart, my foot shrank even having 5mm allowance. I can’t properly walk due to smaller inner size. I’m planning to return for exchange but they don’t allow it. Also, it cost too much charge for DHL if i return it.”

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Posted 11 months ago

“Great products, especially when you can get them with a bit of discount. Customer service was fantastic when I needed it as well!”

QUOC 5 star review on 24th December 2023

Helpful Report

Posted 11 months ago

“Love my new shoes! Excellent build quality and materials. Unfortunately, got a size that was too large, using the size guide. Had to go a size down.”

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Posted 11 months ago

“Excellent quality materials and build.”

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Posted 11 months ago

“Purchased the Quoc Restrap Camp sandals and they are lovely. Fit well, delivered on time and will be perfect for Mallorca and beyond post rides. They were great after footy cycling to the pub on the Brompton. Stiff but comfortable and supportive. The technique for attaching them to the outside of the panniers need some work to get up to speed. Very nicely made and superb quality. I've even had a tree planted as part of the deal.”

QUOC 5 star review on 22nd December 2023

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Posted 11 months ago

“Easy website to navigate, purchased Mono ii road shoes at a great discounted price through the loyalty bonus. Arrived quickly given the time of year and nicely packaged.”

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Posted 11 months ago

“perfect as expected.”

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Posted 11 months ago

“Hm, can`t say at the moment - may be in 4 weeks or later?”

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Posted 11 months ago

“I was let down with the product considering its price, I was not expecting a waterproof shoe, but even my regular work shoes faired better in the rain. Edit: increased to 4 stars for Quoc as a company due to their customer service but my product review remains the same”

Helpful Report

Posted 11 months ago

“Fantastic customer service, my new shoes where delivered with a minor defect I was sent a new pair the next working day with no quibble. Having just tried the shoes on a short 40mile ride they feel so comfortable and the quality seems good. Pleased I took the plunge to try a different brand than my normal lake shoes as I required a shoe that was stiff and I could walk in on bike adventures looks like it ticks both these boxes. Well done on creating a great shoe.”

Helpful Report

Posted 11 months ago

“Very pleased with my new mtb shoe's had to exchange for bigger size no hassle at all in exchanging very fast and smooth transaction.”

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Posted 1 year ago

“Mono 2 shoes purchase. Great fit for me. Stiff enough, look great - seem to be hard wearing and very happy with the excellent customer service experience. UK company even better”

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Posted 1 year ago

“I first purchased a pair of grand tourers for bike packing and subsequently quickly added another pair due to the excellent workmanship, quality and comfort. I have just added a pair of the Chelsea boots and after one weekend of wearing could not resist getting another pair in black. I have tried most high end shoe brands yet these are now my go to guys!!”

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Posted 1 year ago

“Since my first pair of gravel shoes almost 2 years ago, this has quickly become my favorite shoe brand for on and off the bike.”

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Posted 1 year ago

QUOC is rated 4.4 based on 539 reviews