“I’m so happy with my new retainer! It fits perfectly and is incredibly comfortable. The customer service was outstanding, extremely helpful and professional. I highly recommend this to anyone seeking both quality and excellent service!”
“I’m so happy with my new retainer! It fits perfectly and feels incredibly comfortable. I was initially concerned it might feel bulky, but it’s surprisingly easy to wear. The best part was the excellent customer service-they ensured everything was perfect before I got it. Thank you!”
“I'm very happy with my retainers. They fit perfectly. The whole process was quick and easy, and they arrived sooner than expected. The customer service was also excellent. Highly recommended!”
“I’m so impressed with how convenient Retainers Direct is! I needed a replacement retainer but didn’t want to deal with the hassle of a dentist visit. Their process was incredibly easy, and my new retainer arrived quickly. It fits perfectly and feels just like my original one. Plus, their customer service team was so friendly and made sure all my questions were answered. What a great experience!”
“I’m so happy with my new retainer! It fits perfectly and feels really comfortable. The customer service was amazing—super helpful and friendly. I’d definitely recommend this to anyone looking for great quality and service!”
“I'm so impressed with how convenient Retainers Direct is! I needed a replacement retainer but didn’t want the hassle of going to my dentist. Their process was incredibly easy, and my new retainer arrived quickly. It fits perfectly and feels just like my original one. The best part? Their customer service team was super friendly and made sure all my questions were addressed. Overall, a fantastic experience!”
“Retainers Direct is absolutely fantastic! I was panicking when my old retainer broke and worried about my teeth shifting, but Retainers Direct made the whole process so easy. The ordering process was straightforward, and my new retainer fits perfectly! I’m beyond happy with the quality. Their customer service team was incredibly helpful and friendly throughout the process. Highly recommend!”
“I’m beyond impressed with Retainers Direct! After losing my old retainer, I was really worried about my teeth shifting, but Retainers Direct made the process so simple and stress-free. The ordering process was straightforward, and my new retainer fits perfectly! The customer service team was incredibly helpful and friendly, answering all my questions along the way. I couldn’t be happier with my experience—highly recommend! 😊”
“Very misleading and poor customer service. Initially waited almost 2 months for my retainers. I contacted them after radio silence and they gave an excuse they were busy and they’d ship soon. I received them and they didn’t fit right. I couldn’t close my mouth with them in.
Contacted them and they said it was my impressions were poor (despite after sending them images they said they were great). So they redid them. The new ones still weren’t good either.
So I asked for a refund and I shipped them back. Waited another 10 days (7 after delivery) and no refund. I contacted them and asked again for a refund which they did. But then they subtracted shipping out of my refund. Their policy says it’s a perfect fit guarantee or a full refund. These guys are deceptive and deceiving. Don’t go with them! Go elsewhere.”
“I had the same problem as below one, has been very long time, over a month and half so far, and received nothing yet. After so long, I am not sure if those will fit to my teeth.”
“No where on their website do these people tell you you'll be waiting several weeks to well over a month to get your finished retainers. You find this out only after you email them asking them where they are. They then send you an impersonal AI generated email telling you it'll take between 15-20 business days. What reason do they give for this ridiculously long wait? Quality... Quality my ass. It takes so long because they suck. It's a plastic mouthguard an orthodontist office makes in a day. Don't buy from them. Just pony up and go to an orthodontist. You aren't saving anything with this "service". Your teeth will Thank you.”
“Retainers Direct is amazing!! I was so upset when I lost my old retainer that I had for several years and was worried about my teeth shifting. Retainers Direct was very easy to use and my new retainer fits great, super happy customer :) the customer service was also super helpful & friendly!”
“To be honest I was veryyyyy worried about the site/product being scammy. However, I ordered the retainer and got the 2 day priority. My impression kit and retainers came within like a week and a half. The retainers fit great and I even got a handwritten note explaining the difficulty they had with one of my impressions and encouraging me to communicate with them if they did not fit properly (I obviously did not have to, they fit fine!) I'm really thankful to retainer direct for the affordable retainers. They saved me $800.”
