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Reviews.io Reviews

4.9 Rating 585 Reviews
100 %
of reviewers recommend Reviews.io
4.9
Based on 585 reviews
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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About Reviews.io:

REVIEWS.io aims to grow your online reputation through authentic reviews. As Google-licensed partners, we'll improve your Google ratings as well as offer seamless integration with many eCommerce platforms and shop services. Already have reviews? Our services will allow you to integrate with popular social platforms and share UGC, driving conversion rates, improving your reputation and building trust with your customers.

Reviews.io 4 star review on 12th July 2021
R3 Data Recovery Ltd
Reviews.io 5 star review on 4th December 2020
Andrew Butler
Reviews.io 5 star review on 4th December 2020
Adam Pearce
Reviews.io 5 star review on 26th September 2019
Rinaldo
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Having tried a number of different review collection tools in the past, it was a breath of fresh air to finally find reviews.co.uk. It has proved to be a great platform, easy to use, great value and is always improving with great customer service. I have now recommended it to 6 other companies who are also benefiting from their fantastic service. Keep up the great work and thanks Dan to always helping when needed!
Helpful Report
Posted 9 years ago
Thanks so much for the review Colin! We really appreciate your business referrals and all of the feedback you have provided. Happy to help whenever you need anything! Speak soon!
Posted 9 years ago
Reviews.co.uk have been excellent. I have used other online review companies in the past, but none have been as good as Reviews.co.uk. The review system is quickly and easily automated - and personalised. Shoppers get an automatic invitation to review and the reviews just keep on appearing. I use the floating widget on my home page - have a look www.thepinkgecko.co.uk - and customers often comment on the reviews they have read before purchasing - so I am quite sure that my conversion rates are improved due to reviews.co.uk . I was worried initially about online reviews, thinking what would I do if I had a poor one - and then it would be there for ever - would I wish I had never started?! I have in the past had one defamatory and libellous review posted - and Reviews.co.uk removed this (quite rightly) - I just got in touch via online chat. As regards any reasonable poor reviews...I don't think that most reasonable companies who strive to do a good job would have many of these, but there is a blog post advising on how to respond to these too. All in all, if you are considering giving online reviews a go, I recommend you put Reviews.co.uk to the top of your list. Jo The Pink Gecko Ltd www.thepinkgecko.co.uk
Helpful Report
Posted 9 years ago
Thank you Joanna. It's a pleasure to work with you and we appreciate your feedback. Great news about your conversion rates!! Speak soon!
Posted 9 years ago
Soooo here goes, a review on a reviewing website. Short version: Very good price...great service...most importantly amazing staff. Long version: We got cold called from a competitor company who made it sound like they were the best thing since sliced bread, with their very aggressive and pushy sales tactics. They then told me the price... I thought the price they quoted was excessive but having never been in the market for a reviewing service before I had no idea how much such a service should cost. Research found that the cold calling competitor was the most expensive. I approached a few other service providers comparing price with reviews and service levels. This is where I found reviews.co.uk, who have a completely different, very laid back, friendly sales approach. They answered my questions in an honest way without the hard sales push which won me over straight away. The price is the price and you get X for your money, very simple and easy to understand. Service works as advertised, the staff are very helpful and respond within a couple of hours but very often sooner. We have been signed up for approx' 2 weeks now and have in excess of 130 reviews. Overall very pleased and would have no problem in recommending them. A very big thank you to Alice, Liam and everyone else behind the scenes at Reviews.co.uk! :)
Helpful Report
Posted 9 years ago
Your review is very much appreciated! Thank you so much for all of your time and efforts. Remember that we are always here if you need anything. Its important to us that you are happy. Thanks again - Reviews.co.uk
Posted 9 years ago
I find it quite ironic that I would need to write a review for a website that provides reviews...anyhow, Alice assisted me in formatting the "Invitation Phase" email today via chat. I am quite technologically blocked if that's the right word...so anything that includes uploading and coding is just not my thing. Alice was able to change the color of the banner as well as all of the formatting (using photoshop?). It was just magical. Thanks Alice! As a company that depends on CRM, you have the best customer service!
Helpful Report
Posted 9 years ago
We like to ensure that you are set up properly so that you are making the most out of us! We are more than happy to help you with anything. Be sure to keep in contact if you need anything in the future. Many Thanks - Alice
Posted 9 years ago
Don't think twice about choosing Reviews.co.uk! After being spam called by lots of popular reviews sites, it was a breath of fresh air to actually deal with a company full of friendly people rather than sales-driven robots. Since joining, we've gathered 1000's of merchant and product reviews which has left us with a strong conversion rate and allowed us to clean up on areas that were letting us down. The help-desk team are always jolly and offer great advice and knowledge (Something I can assure you is not common amongst their competitors). If you're looking for a review service that won't bully you into spending over the odds, as well as going out of their way to improve your business - look no further...
Helpful Report
Posted 9 years ago
Thankyou! here at reviews we believe that its important that you know that we are always here to help you and that you are entirely happy with out service. Your review really means a lot to us and we are pleased to know that you are happy here with us at reviews.co.uk! Many Thanks The Reviews Team!
Posted 9 years ago
I have been using Reviews.co.uk for several months now. I'm really happy with the ease of use and setup. Support is always quick and I prefer it over the more expensive systems that I have used. I do and will continue to recommend it to other business owners.
Helpful Report
Posted 9 years ago
Thank you for your kind words! If you ever need anything support is always here to help!
Posted 9 years ago
Can't fault reviews.co.uk so far. Good fast support communication and very happy with the Google stars integration they offer. Good price for what the 'start-up' account offers.
Helpful Report
Posted 9 years ago
So happy to hear that you are happy with us!
Posted 9 years ago
We are happy with the overall service we have received from reviews.co.uk . My only niggling concern is that email response for queries and problems can be slow, however pick up the phone and give them a call and they are super friendly and helpful. Thanks to Callum for sorting my log in problems!
Helpful Report
Posted 9 years ago
Happy to hear your problem was sorted. We are always happy to help. Please let us know if you need anything in the future! Sincerely, The Reviews Team
Posted 9 years ago
I was looking for a review site that is honest and fair and that was not going to charge me stupid money for allowing my customers to leave reviews. The staff are on the ball and not NAZI's like on other review sites. The help desk staff just understand your issues and speak to Dan, he really knows his stuff. My customers can leave a review in moments, no hassles no argie bargie, easy, nothing more and nothing less. Thanks to the team at Reviews.co.uk why would you go anywhere else, you would have to have gravel for brians.
Helpful Report
Posted 9 years ago
Thank you for your review! we are so pleased that you are happy with our service. If you do need any help from us in the future, please get in touch. Sincerely reviews.co.uk
Posted 9 years ago
Excellent Review service. The support from the staff has been very good. They are always a phone call or email away. Whats more, the price is much more competitive than other offerings and the feature list is huge! All in all would highly recommend.
Helpful Report
Posted 9 years ago
Thank you so much for your kind words. We are always happy to help! Sincerely the reviews team.
Posted 9 years ago
Sttraight forward, easy to implement and use - and most importantly inexpensive. Very happy so far.
Helpful Report
Posted 9 years ago
We are pleased to hear that you are happy with our service, if you have any questions or ever need any assistance please get in touch! Sincerely Reviews.co.uk
Posted 9 years ago
Prompt customer service. Sent a message and got the response instantly. The person knew what they were doing so had the issue sorted within minutes.
Helpful Report
Posted 9 years ago
Thanks for the feedback! We are glad to hear that your issue was resolved. please get in touch if you ever need any further assistance. Sincerely Reviews.co.uk
Posted 9 years ago
We've been using Reviews.co.uk for about a year now & we've been really impressed with the service. We switched from Feefo & found that the user interface is much more user friendly with Reviews.co.uk. Creating an email creative & email send list is simple (can be automated) & we get a great response rate. All in all a excellent service!
Helpful Report
Posted 9 years ago
Thanks for the great feedback Steven! We are happy to have you onboard and appreciate your business. Sincerely, The team at Reviews.co.uk.
Posted 9 years ago
Customer service is great and not easy for firms to fake reviews which is a good thing!
Helpful Report
Posted 9 years ago
Thanks for your kind words! we are glad your happy with our service, we are always more than happy to help. Many Thanks Reviews.co.uk
Posted 9 years ago
Very easy to use and setup with minimal fuss and a great comprehensive suite to easily collect and manage reviews. They have a great internal and friendly team that work quickly when issues do arise providing a great all round service. Their system also allows to collect both service and product reviews which works for us perfectly and the plugins make it incredibly easy to get your reviews onto site.
Helpful Report
Posted 9 years ago
We are glad to know that you are happy with our service. The reviews team is always here to help you along the way. With many thanks Reviews.co.uk
Posted 9 years ago
Always receive a quick response with any queries that we have and offer useful tips too
Helpful Report
Posted 9 years ago
Thanks for the feedback! We always try our hardest to get back to you as quickly as we can to ensure you are getting the most out of our service. Many thanks The Reviews Team.
Posted 9 years ago
Great support and easy to implement and to use
Helpful Report
Posted 9 years ago
We are glad to hear that you are happy with us! with thanks Reviews.co.uk
Posted 9 years ago
The Refreshing Review Company! After having a very negative experience with TrustPilot and other review websites reviews.co.uk (in particular Dan) has been like a breath of fresh air from the start. Trustpilot are very aggressive with taking your money, trapping you so your business cannot move away and then do not give you any protection. Trying to call them is almost impossible and when you finally get through after 2 months they have no interest in listening to your concerns. Reviews on the other hand have been professional, attentive and fair. Something I didn't know was possible with review companies. Support is on hand whenever you require it and the team works very quickly to resolve any issues. He even helped design a custom widget for us to suit our website. I urge any business thinking about getting a review company to not only consider reviews but to trust them and use them. Frankie Goodman - Mr Clutch Marketing Manager.
Helpful Report
Posted 9 years ago
We know that communication is important and our support team is always happy to help you. Your concerns and issues are always important to us and we always try our best to resolve them as fast as we can! Many thanks The reviews Team.
Posted 9 years ago
I had a few questions regarding my Reviews.co.uk account. Nikki was there to help very quickly and answered all my questions politely and in full. I have three ecommerce websites, all of which use Reviews.co.uk for review collection. I'd be happy to recommend them to anyone in the future.
Helpful Report
Posted 9 years ago
Thanks Mike! Your feedback is very important to us and we are pleased to hear that we were able to help you. We always try our best to respond to any queries as quickly as you can, so if anything pops up in the future you need help with, be sure to get in touch! Many thanks Reviews.co.uk
Posted 9 years ago
We changed to these guys following a frustrating experience with another review provider. The contrast was very stark. Friendly assessable help on integration and implementation of the review process. They were also clear and helpful regarding the moderation of unfair or false reviews which was a particular problem with our previous provider. For the most part their system works so well I don't need any help or support, but whenever I do, there is always a helpful person on their live chat who is able to sort things out for me.
Helpful Report
Posted 9 years ago
Thank you for the kind feedback and for choosing us when it was time to find a new provider. We truly appreciate your business and are so happy to have your support! - The Reviews.co.uk team
Posted 9 years ago
Reviews.io is rated 4.9 based on 585 reviews