Revolut Reviews

Name: Revolut
Rating: 1.32

1.3 Rating 1,017 Reviews

7 %

of reviewers recommend Revolut

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Metrics

1.3

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Revolut 1 star review on 19th April 2025

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst bank service , be carful they can make you crazy and block your money”

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Posted 1 year ago

“I opened business account recently with Revolut . After some funds went to the account, unexpectedly Revolut block my account without any explanation, I tried contacting agents through the App but received only useless replies: Sorry sorry sorry. They gave me few days to move my money and closed the account. With no explanation at all. Shocking . My business suffered because of this shocking experience and customer Service wrote me one apology sentence. Don’t trust Revolut , I think it’s a scam business. Stay away !”

Helpful Report

Posted 1 year ago

“Poor service, too many handlers dealing with you complaint. Was able to show that transactions had occurred that were not performed by me and they still said nothing was wrong, this crowd are a sham, do not open a revolute account and if you have one close immediately.”

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Posted 1 year ago

“I wish I had read these reviews before signing up with Revolut. They have locked me out of my account. I can deposit money (big surprise), but then I am prohibited from taking my own money back. Horrible. No customer service. No way to reach a live person, just plain awful. GIVE ME BACK MY MONEY REVOLUT!!!!!!!”

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Posted 1 year ago

“Attention🚨🚨🚨🚨🚨🚨 This bank is flipping joke thing I recommend any not to ever even try open and account with this scams £500 was taken off my account and to thing was done about it is a joke and biggest scam ever . If you want your money lost then go ahead and open one”

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Posted 1 year ago

“Shocking Service once you are locked out and verification fails. Never run a business with them . Impossible to contact. There isn't an option for no contact in the multiple choice”

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Posted 1 year ago

“0 costumer service! Terrible company, stay away!”

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Posted 1 year ago

“Taking long to transfer the money to another account. PISSING ME OFFFFFFF!!!!!!!!”

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Posted 1 year ago

“Revolute closed my account with no information provided. Someone paid me via apple pay top up then charged back which I didn't kmow was a form of scum. I don't think Revolute closed their acc but mine. They gave my money away with out my permission. So its not safe to leave your money in your acc.”

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Posted 1 year ago

“I have had couse to complain on two occasion all a waist of time when you bye something on the net and use their card if anthing goes wrong they do even cotact them and when you complain they ask for copys of invoices that didnot come with the iteam and as for their customer service not much I can say ok if you get some one at the time you are useing the app if not forget it”

Helpful Report

Posted 1 year ago

“Worst bank I’ve dealt with the live agents are completely useless and constantly repeating scripted lines it’s been over 4 months I’ve had a disputed payment my other bank got my money back a month ago but revoult is now claiming my dispute is invalid after 4months of it being vaild and their refusing to send me the documentation of the dispute, this is the same dispute I’ve already had money returned by my other bank for one payment.”

Revolut 1 star review on 11th September 2023

Helpful Report

Posted 1 year ago

“Be very careful using Revolut their cards are open to fraud and when your funds are stolen they are appalling to deal with be very careful of these, for all the benefits having an insecure card and a company that treats you extremely badly isn’t worth the risk - don’t wait for it to happen to you”

Helpful Report

Posted 1 year ago

“SINCERE WARNING: Do not use Revolut Business Bank. They treat their business customers terribly and only care for their own affairs. They will be refused a UK & US banking licence soon, and can't even keep their customers money safe as you may have experienced with their latest 20 million hack. Not only are they a terrible organisation, they have no concern for you as a business or how their actions effect you. Atrocious communication and customer care is what they do best. I wish I had more time to warn potential customers thinking about using their services. Please do not, there are great alternatives. I hope all readers of this, take my brief words seriously. You like every other Revolut customer will regret engaging with them.”

Helpful Report

Posted 1 year ago

“Absolutely disgusted with this co. customer service 0. Applied for a card mainly for travel purposes, filled in application and paid the required £10. Account declined. Trying to get my money back is so stressful, no help at all I keep getting the same response (go to account 🙄). I have now lodged a formal complaint. It's not really about the money anymore, it's the attitude that's got me angry. Keep away and use a reputable company.”

Helpful Report

Posted 1 year ago

“Dreadful service. Fine for small personal purchases abroad but don’t open a corporate/business account with them. They will block your account and withhold your money. You then won’t know definitively when you’ll get it back and indeed despite spending the past 2 hours trying to find out where our money is . I’ve now been told by the online rep that he can’t get hold of anyone and that it could take more than 24 hours just to hear where my money is …deep breath …”

Helpful Report

Posted 1 year ago

“It's impossible to talk to anyone. No one will tell me how to close my account! Awful!!”

Helpful Report

Posted 1 year ago

“My account has been locked since 13 July 2023 (six weeks ago) and I have a considerable amount of funds in the account. I immediately opened a chat regarding this and have spent hours liaising with the staff who change on a regular basis and continuously tell me that I am being scammed. I have provided all the supportive documentation they have requested, on numerous occasions and have responded to all their questions but still they tell me I am being scammed. Frustratingly, they do not elaborate and support me to understand how I am being scammed. I have explained that I am not being scammed and have, in my desperation, asked on several occasions for my account to be closed. They continuously ask me if I would like my account closed, I respond asking them to close my account and the cycle continues… I have formally complained through their own channels and whilst that has been 'auto responded to' I have no further response. Although their staff keep pasting their complaints link in the chat! Despite my promise to take to social media and complain to the FCA, their inaction and ability to move my case forwards continues. I strongly advise everyone not to get involved with Revolut. They cause stress and in my opinion are a deeply dubious financial service. I have never had an experience like this. Stay away.”

Helpful Report

Posted 1 year ago

“No emergency phone number. Can only be contacted via the app or email. No use if your phone is lost and worse if overseas! Took 4 days to respond and couldn’t care less about me. Immediately closed my account on return home. Would give a negative rating if possible.”

Helpful Report

Posted 1 year ago

“They are absolutely despicable people, and everything is alright until you need help, at which point you're met with the pneumatic vacuum that is the inside of their useless heads. These people are the bottom feeders of the financial industry and slightly worse than the actual scammers themselves.”

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Posted 1 year ago

“I have dealt with the in app customer service but I am getting absolutely nowhere. My account was labled as restricted and I was given a time frame of 6-21 days as to when I would be able to receive an update and get it fixed. ALL ,not just some, but ALL of my money is in that account. I have waited the 21 days and have been getting the same response of “we will update you when we have an update”. No one should be using revolut if they can hold funds for no good reason for such a prolonged period of time with absolutely no warning. I am thoroughly disappointed and upset.”

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Posted 1 year ago

Revolut is rated 1.3 based on 1,017 reviews