Revolut Reviews

Name: Revolut
Rating: 1.28

1.3 Rating 790 Reviews

6 %

of reviewers recommend Revolut

Company Reviews

Questions

Metrics

1.3

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Revolut 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Words cannot describe the amount of anger and frustration I experienced with the people working for this inefficient app. A NIGHTMARE!!!!!!!! Lied to, mislead by their chat customer service since they don't have any telephone number to talk to a real person.”

Revolut 1 star review on 24th March 2024

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Posted 7 months ago

“CONSULT CRYPTO RECOVERY CYBER SECURITY EXPERTS The Rustik Cyber Hack Service team is a renowned group of experienced cryptocurrency analysts and advisors specializing in stolen crypto recovery. In the rapidly evolving world of cryptocurrencies, the risk of theft and hacking poses a significant challenge to investors and traders. Recognizing the need for expert assistance in recovering stolen funds, the Rustik Cyber Hack Service Team has emerged as a trusted and reliable resource for individuals and businesses alike. With their extensive knowledge, innovative strategies, and successful track record, the Rustik Cyber Hack Service Team aims to safeguard crypto investments and restore financial security for their clients. The Rustik Cyber Hack Service Team is a group of experienced cryptocurrency analysts and advisors specializing in stolen crypto recovery. We understand the complexities of the crypto industry and have a deep knowledge of its inner workings. With the growing popularity of cryptocurrencies, the need for analysis and advisory services has become paramount. The crypto market is highly volatile and can be unpredictable, making it crucial to have expert guidance in navigating this complex landscape. In the crypto space, expert analysis and advice services have many advantages. They aid in the identification of possible risks and opportunities, offer insights into market trends, and support the process of making well-informed investment decisions. Through the utilization of professionals' skills, both individuals and corporations may optimize their profits and minimize any potential losses in the cryptocurrency market. Cryptocurrency theft has become a significant concern as the value of digital assets continues to rise. Hackers and cybercriminals are constantly finding new ways to exploit vulnerabilities in blockchain technology, leading to the loss of millions of dollars worth of crypto. Stolen crypto recovery refers to the process of recovering lost or stolen cryptocurrencies. It involves investigating blockchain transactions, tracing the flow of funds, and working alongside law enforcement agencies to track down and reclaim stolen assets. The Rustik Cyber Hack Service Team specializes in this complex and challenging task, offering their expertise to those who have fallen victim to crypto theft. With the increasing incidence of cryptocurrency theft, the Rustik Cyber Hack Service Team plays a vital role in the crypto industry by providing expert analysis and advisory services in stolen crypto recovery. Their exceptional expertise, extensive experience, and innovative strategies have led to numerous successful recoveries, earning them a reputation as a trusted and reliable partner. Call Rustik Cyber Hack Service through Email: ( rustikcyberhackservice@ gmail. com) Get more information on their Web site: RUSTIKCYBERHACKSERVICE. COM and easily reach out to Rustik Cyber Hack Service through WhatsApp:+ 1.38.63.48.78.38 or Telegram: @rustikcyberhackservice CYBER SECURITY EXPERTS”

Revolut 3 star review on 24th March 2024

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Posted 7 months ago

“One worse money exchange card ever”

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Posted 7 months ago

“Moving from Wise because they are no longer a able to support balances in Indonesia, the revolute app is really difficult to use in comparison, everything that you need to do basic transfers is complicated and hard to find, the only easy thing to do is change the colour of the background, wost user interface I've used in a ages.”

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Posted 8 months ago

“I opened an account with Revolut because I was trying to open an Etsy store. The minute money was added to my account a charge from hellcase.com came through. Id never even heard of hellcase.com! I appealed the charges. Within hours Revolut said there were no fraudulent transactions on my account. The next day I got an email from Hellcase.com. They closed the fraudulent account but said the bank would have to refund my money. Now Revolut wont even talk to me about it.”

Revolut 1 star review on 21st March 2024

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Posted 8 months ago

“Following a change of Terms&Conditions from Revolut which was requesting me to provide information based on the IBAN location change i tried to simply close the account. They are making it impossible and i am still trying to close it. They have a procedure through the app which is a fake and it was asking me to close first a Vautl account that was already closed. Then talking with the customer support they asked me to close an account for investment providing me a link that did not work. Then they said they needed to transfer me to another team which they did not do. Awful awful experience”

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Posted 8 months ago

“ITS A SCAM!! It will work for some time and then they will freeze your account and take your money!! My account was frozen all of the sudden, ive sent over 15 emails and they keep telling me to contact them through the app chat (which i domt have access to because i cant log in). Ive lost access to my money and they keep taking the monthly fee from my account every month.”

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Posted 8 months ago

“PLEASE PLEASE PLEASE PEOPLE - DO NOT GO BY THESE 5* REVIEWS. THEY ARE MOST LIKELY FAKE AND FROM RANDOM EMAIL ADDRESSES WHO HAVEN'T EVEN HAD ANY EXPERIENCES WITH THIS PATHETIC COMPANY CALLED 'REVOLUT' WHICH CALLS ITSELF A BANK SIGN UP AT YOUR OWN RISK AND BE PREPARED TO HAVE YOUR ACCOUNT FROZEN FOR A 'REVIEW' AND NO ACCESS TO YOUR MONEY. JUST RANDOM SILLY MESSAGES SAYING - WE UNDERSTAND AND ARE DOING EVERYTHING TO HELP UTTER RUBBISH - GO AHEAD AND SIGN UP IF YOU WANT TO BE PUT THROUGH ABSOLUTE HELL THEY DON'T EVEN HAVE A PHONE LINE AND JUST A UNRELIABLE CHAT SERVICE. THEY WILL NOT HELP YOU HOLD YOUR MONEY WITHOUT REASON MAKING YOU WANT TO SMACK YOUR HEAD INTO A BRICK WALL EXPERT AND PROFESSIONAL LIARS. THEY SHOULD GET A MEDAL FOR IT”

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Posted 8 months ago

“If I could rank it less than 1 I would. DO NOT USE THIS SCAM PRODUCT. The verification process is excessive, laborious and broken. I have been stuck in a loop, there is not real customer support outside of offshore chat bots, they charge you to cancel early even in the trial period. It as been a complete waste of time and utter frustration. Not worth it, don't do it, save yourself the headache.”

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Posted 8 months ago

“On multiple occasions my account was blocked for everyday transactions (supermarket, uber, pub etc) which the bank flagged as suspicious. I raised this with them and they said nothing can be done and this is part of their security measure. This ALWAYS happens! More recently, when my card was stolen and multiple transactions were made amounting to over £1500, Revolut refuse to provide a refund for the stolen funds. I spent HOURS chatting to their chat support team (there’s no number you can call) and they’ve been unhelpful in resolving my issue. I was then told I needed to raise a complaint, which I did and provided overwhelming evidence to prove transactions were fraudulent. 5 transactions were made within 2 minutes, of which 3 were made at the same time and I provided a police report as requested by their chat support team. Yet they still didn’t consider the transactions as fraudulent and refuse to refund what was stolen. As a first line of defence, Revolut should have appropriate systems in place to detect unusual activities. The bank failed to flag payments as suspicious and block those transactions. They should have monitored transaction patterns and flag anomalies. Revolut should have looked into transaction frequency, amount, historical data, investigated the merchant, looked into nature of transactions, and factored in the time in which the transactions were made and failed to do so. According to the Financial Conduct Authority, a customer has the right to request a refund and the refund should be in the customer’s account by the end of the next business day. Revolut failed to do this and failed to do its due diligence to conduct proper investigation on the transactions made. I still don’t have the refund!”

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Posted 8 months ago

“Completely appalled at the way they treat customers who are vulnerable "I'm completely appalled at the way that this bank treats its customers. As a UK-registered bank, I expected much better service. Firstly, they have taken £750 per month from my business account for an Enterprise Plan that I do not know about ever signing up for, nor would I need or want it. Secondly, I've spent hours and hours trying to get help through their chat support, which has been shockingly bad. When I asked for extra help under the Terms of the Disability Act 2010 due to my disability making chat support difficult for me, one of their support team referred to me as "These types of users". It's completely unacceptable.”

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Posted 8 months ago

“I opened an account for the purpose of transferring funds and also keeping funds in a foreign currency. The setup process seemed a bit clunky, especially how they ask to create an image of your ID as a verification. I also did not particularly like that the option to manage accounts and funds through a web browser is very limited. It is all managed through the phone app. My next step was to fund my new account by using a debit card from my existing bank. No funds showed up after a week which seemed suspicious, and I am not comfortable managing money per trial-and-error. When trying to close the account, the required verification code was never sent. An online chat with one of their agents didn't help me either. They asked to take a selfie with a piece of paper next to me showing "Revolut" on it. Hah? I was finally able to close the coount using a secondary verification method. Never again!!”

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Posted 8 months ago

“I will never recommend this platform. Have been a user for several year.. look elsewhere”

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Posted 8 months ago

“Revolut is holding my funds (200k €) for over month,no one is replying from support.”

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Posted 8 months ago

“WARNING!I only gave 5 stars to get to the top of the list!! DO NOT open an account with Revolut . Dreadful service Revolut has made my life a misery over the last month and won’t release £30k of my funds.”

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Posted 8 months ago

“Waste of time for temporary credit cards. Basically, it doesnt work. Dont waste your time Situation: need to make a flight ticket purchase, so get a temporary credit card. Step 1/9999: create an account, email, confirm, passport (wtf, to use a temp cc), face pic Step 2: login and relogin and relogin and relogin. Step 3: If you manage not to mess up the onboarding you should get access to the temp cc numbers; Finalize the purchase, then it will surprise you with a new confirmation boss: Confirm on the app. It wont specify that theres 3 apps and you need the business app. If you manage to find the right one, it will bug out. Level 1 Bug out is login. It asks you for a pin. Support will tell you to log out and login so then Level 2 is it will ask you for your web password instead of pin. I am currently at Level 3 of the purchase confirmation boss. After you successfully enter your password on the app, it sends you an email for you to click confirm. After you click confirm on the email (I just entered the correct password...) it will say you didnt enter the correct code. Bro its a click... Theres no other button. The button says confirmed verify. Anyway, good luck navigating this mess if you proceed.”

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Posted 8 months ago

“Absolutely rubbish app that constantly malfunctions and non-existent customer service. I'm deleting it today.”

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Posted 8 months ago

“Someone fraudulently opened a business at my address and had a Revolut business card sent to it. Reported to Companies House and also to Revolut. After scrambling for a while online to find an email address, I emailed Revolut informing them of the fraud. I received a response a few days later asking me to follow a link to report the matter. The link asks for login which I couldn’t do as I’m not the account holder. Another email to Revolut who responded telling me to click the ‘forgot password’ link, which I did to go onto input several of my own personal details before it asked for an upload of my ID. I refused to do this and so another email to Revolut who insisted I needed to provide all info in order to report the matter. Yet another email to them to inform them that I won’t before they suggested that I use the email address on the same webpage, which happens to be the same email address I started with. Absolute joke of a company. I’m trying to do the right thing and aid them in preventing any loss they may have as a result of fraud, yet it’s absolutely impossible to do so without hacking into the fraudsters account. Oh, and no phone number to contact them on either!”

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Posted 8 months ago

“The charges to trade crypto are obsene”

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Posted 8 months ago

“Impossible to deal with. Declined a transer of funds and nothing I provided (i.e. everything that they asked for and more) rsolved the issue. Ttrying to send money between two of my own accounts for which they had all account details at an FCA registered bank. They also had their requested screenshots of bank statements etc. They know better than me what I can do with my own money so I cannot use this bank. Wasted a whole day messaging back and forth.”

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Posted 8 months ago

Revolut is rated 1.3 based on 790 reviews