Rex MD Reviews

Name: Rex MD
Address: 800 3rd Ave, Ste 2800, New York
Rating: 2.88

2.9 Rating 122 Reviews

47 %

of reviewers recommend Rex MD

Company Reviews

Questions

Visit Website

Phone:

8662943772

Email:

support@rexmd.com

Location:

800 3rd Ave, Ste 2800
New York
10022

Write Your review

Tell us how Rex MD made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rex MD 1 star review on 10th October 2024

Mike

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Payment rendered 10/27,still no product received, customer service is reading a script to bs me,I think Tanya is a phantom, she doesn't respond to emails, is this how you treat customers, evidently you don't want my repeat business”

Helpful Report

Posted 3 years ago

Hi Jeffrey, we are so sorry that you never received your order, we did send you a replacement order on 12/13/2022. Thank you for your patience. Please let us know if we can assist with anything else

Posted 2 years ago

“Delivery, different stories from customer service”

Helpful Report

Posted 3 years ago

“Long delay in delivery”

Helpful Report

Posted 3 years ago

“I paid via credit card. The next day my card was being used fraudulently. Coincidence?”

Helpful Report

Posted 3 years ago

“Rexmd charged my credit card 1.5 months ago and I have been waiting for my prescription. They claimed the switched pharmacies which is causing the delay. Not my problem. Hows that new pharmacy working anyways?”

Helpful Report

Posted 3 years ago

“I did everything right and paid the money. Now they can neither fulfill the order or return my money. What a fraud!!!”

Helpful Report

Posted 3 years ago

“They took my money out for my prescription on the 25 th of October I’ve been waiting for a shipping day. I call to see why they haven’t sent me one. They said they Change drug companies so it might be a while. They shouldn’t of done that they new that there was a problem if they don’t get it straight I will call my credit card company and they will take the money back from them I’ve been with them for about a year”

Helpful Report

Posted 3 years ago

“Found 2 different adds offering free samples but was quickly told on phone call from them, they didn’t offer free samples, typical bait and switch!”

Helpful Report

Posted 3 years ago

“my experience with RedMD is/was terrible. I was billed $80 for a month supply it's been 2 months now and nothing except emails saying some one would contact me. NOTHING. I asked to cancel this but they said can't its in the fine print. I said ok then ship the product. NOTHING Had to cancel my credit card so they would not bill me again like they said they would. I have probably 100+ emails from about 6 different people telling me different stories. I am thoroughly ?"{}?? with this company save your money go to another company but stay away you will get screwed in the end.”

Helpful Report

Posted 3 years ago

“Does not work period”

Helpful Report

Posted 3 years ago

“I have been waiting for over a month for my orders. They stated it is shipped but the FedEx site it is delayed. They state they never got the order from RexMD. I would stay away from this company.”

Helpful Report

Posted 3 years ago

“So Far- So Bad. The website says "orders are processed in less than a day". So far it's been 2 days with no word. The customer service person on chat says orders take 4 days to process. I guess I have 2 more days to wait to see if it will ship. I'll give it one star for now and update my review when I get the order.”

Helpful Report

Posted 3 years ago

“Fast and friendly service price and delivery are good.”

Helpful Report

Posted 3 years ago

“Saw their as on TV for free sample pack and visits the web site. Went through the questions, then they wanted to charge me $60.00 for a 1 month supply. I exited the web site and they started hounding me by email, phone and text to log in and complete my order. Even after I told the rep I was no longer interested, the still had the nerve to text me!!”

Helpful Report

Posted 3 years ago

“Received a jar with broken/opened foil and rust on the lid. Clearly compromised.”

Helpful Report

Posted 3 years ago

Mr. RD - Thank you for taking the time to leave us feedback. I've brought your issue to the managers attention. We appreciate your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“A perfect cluster-f@@k of a company. No updates once they get your money. Then conflicting updates that disappear from the update portal the next day. Support staff tells a different story every time you get through, IF you get through. 3 weeks and still no delivery. I don't trust them or the phony positive reviews they've sprinkled all over the web.”

Helpful Report

Posted 3 years ago

To whom it may concern, thank you for taking the time to leave us feedback. I've brought your issue to the managers attention. We appreciate your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly with me Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“I tried rexmd from an ad I read. First off, they said 2 day shipping...it took a week. When they finally arrived, my wife and I were very excited, til we opened the USPS package they came in. The bottle of pills I had anxiously been waiting for was opened and the seal broken and pills missing. I immediately called their customer service and was guaranteed a new bottle shipped overnight shipping. 5 days later the 2nd package arrived. Opened the package, same thing as the first. Already opened. I was furious. I called rexmd again. I wanted a full refund. I wasn't taking any meds from a bottle already opened and I certainly wasn't going to try a 3rd. I was told a supervisor would call me back. No one called. I got nothing but they still have my $60. Bad business. Would never recommend them.”

Helpful Report

Posted 3 years ago

Mr. Bryceland- I'm so sorry that you did not have a pleasant experience with us. I'd like to help you immediately solve this issue please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“Quick Delivery, Discreet shipping, Effective product - which is most important ;) , and good prices. Not much more I could ask for! Happy customer”

Helpful Report

Posted 3 years ago

Mr. Michael - thanks for your review! Our patient care team is thrilled to hear about your wonderful experience with RexMD. Contact me directly if there's anything we can help you with: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“They charge your vredit card every month without approval. Crooks.”

Helpful Report

Posted 3 years ago

I'm sorry you're having issues with your order. I'd like to help you immediately to solve this issue. Please contact me directly at your earliest convenience at: Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

“they are crooks!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback. I've brought your issue to the managers attention. We appreciate your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly Tanya@RexMD.com (Director of Patient Care)

Posted 3 years ago

Rex MD is rated 2.9 based on 122 reviews