Reynolds Buick GMC Reviews

Name: Reynolds Buick GMC
Address: 345 N Citrus Ave, West Covina
Rating: 4.59

4.6 Rating 86 Reviews

91 %

of reviewers recommend Reynolds Buick GMC

Company Reviews

Questions

Metrics

4.6

Based on 86 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

6269664461

Email:

Chuckr@reynolds.com

Location:

345 N Citrus Ave
West Covina
91791

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to tell you my experience with Reynolds GMC sales manager, Chuck Rhodes. He was part of My buying an experience by allowing a great discount to make the truck I purchased affordable. Two years after the sale he seen me in the service drive and asked me a few questions. How is the family? How are you doing and how’s the truck? I explained to him that the truck is in for service for a part that’s on backorder and I’m gonna be without my truck for a long time. He told me let me see what I can do to try to help. The very next day, he explained to me that that part was indeed on back order and it was gonna be out for sometime, but he found a part out of town and he was going to send his parts guy to go get it. Long story short I got my truck back very quickly. I’m very impressed, with Chuck Rhodes and how he got involved to make me an happy customer after two years later after the sale. he is not only a great sales manager, but a really caring person. Reynolds GMC is very lucky to have a person like this working for them. Thank you very much Chuck for helping me out.”

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Posted 4 months ago

“Amazing service by Jack Carter and his team at Reynolds GMC. We had traveled from San Diego to Bakersfield then back to San Diego when an emissions error came on the dash. We were so worried that we wouldn't make it home. The vehicle we were driving was our roommates and Reynolds GMC was on the way when the system told us that in 55 miles we would be reduced to max speed of 5MPH. This wasn't an option with a family of 4 in the car and still 100 miles from home. Not only that we were towing a racecar home. Not knowing the neighborhood and it getting later in the day we were unsure if we could given get it fixed. The team took us in right away. Cleared the error. We must have waited only an hour to be able to get back on the road to make it home safe. This team is top notch in my book. When there's an emergency they did the right thing. They took us in, didn't push us away and say the car needs to stay here overnight. After all of this they called our roommate to make sure we made it home safely. Thank you to this amazing team who did the right thing and got us back on the road quickly and safely.”

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Posted 2 years ago

“I went in to trade in my Camaro 1LT to the SS they had on the lot. Kennedy, was straight to the point and made the process easy and smooth vs all the other dealers I went to as I was in the market looking for the SS. They don’t play any funny business and Kennedy was great in assisting me with my purchase. He treated me as if I were part of the reynolds family and that’s what a family own business should be. I really respect that so much and I would recommend anyone that’s interested in your dream car and see that this dealer has it on their lot to go with the full process. You will come out satisfied forsure! Thank you guys for everything.”

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Posted 3 years ago

“everyone at the dealership is very helpful and pleasant. they seem to care about the customer which builds a good and comfortable relationship.”

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Posted 5 years ago

“We keep coming back because of the great service and friendly staff.”

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Posted 5 years ago

“Honorable and respectful customer service!”

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Posted 5 years ago

“Keep up the good service.”

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Posted 5 years ago

“Muy bueno me atendieron muy amables”

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Posted 5 years ago

“Greg was an oustanding salesman.”

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Posted 5 years ago

“It was an easy, painless experience. The car sold itself, Greg just helped facilitate it. From start to finish, maybe 3 hours. Great experience.”

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Posted 5 years ago

“They are caring, friendly and very helpful! The best thing is they are honest and never pressure you in any way!”

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Posted 5 years ago

“I would not go anyhere else for the care and service on my 2013 Buick.”

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Posted 5 years ago

“I had a very positive experience leading a Buick from Reynolds and when the lease was up I purchased a vehicle from Reynolds I would not hesitate doing business again with Reynolds”

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Posted 5 years ago

“Nice,honest,kind salesman and other staffs. I really recommend this dealership to other people.”

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Posted 5 years ago

“From the day we purchased our GMC Terrain in 2012 we have been pleased with the service and courtesy provided by Reynolds Buick GMC. They have done an excellent job looking after routine service and a few repair jobs that were necessary. The car always came back to us better than it was when we brought it in. I have developed a strong bond with service rep. Jack Carter, and I appreciate all he has done for my wife and I over the years. David Mile”

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Posted 5 years ago

“Reynolds is one of the finest dealerships that I know of. They are honorable, knowledgable, dependable. I have purchased cars from them for over 50 years.”

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Posted 5 years ago

“Great customer service, great people, great place to buy or lease a vehicle”

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Posted 5 years ago

“It was six years ago ... why are you asking me now? We purchased thru the Costco program and were very satisfied except for the sales rep in your Fleet Dept who tried to change the price after the fact.”

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Posted 5 years ago

“I like the service they are the best”

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Posted 5 years ago

“We will always be loyal to Reynolds Buick GMC. We have closer dealerships and service options, but Reynolds friendly and honest pricing is a very compelling reason to stay with this dealership.”

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Posted 5 years ago

Reynolds Buick GMC is rated 4.6 based on 86 reviews