Name: RIAS
Rating: 3.98

“purchase completed very quickly staff very helpful.”

Posted 8 years ago

“I found a member of the staff that I spoke to during the transactions very helpful and courteous. The quote I had was the best, so you won!. I hope you can keep it up next year!. Thank you. W.R. Edwards”

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Posted 8 years ago

“Very quick and easy to get a quote on line plus very good price for my home and contents insurance hope it will be the same for next year.”

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Posted 8 years ago

“I have just been sent renewal docs today so have not, repeat not, renewed yet. So to be asked to give a review of something that has not happened is plainly absurd and only likely to make me consider taking my business elsewhere.”

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Posted 8 years ago

“I recently enquired about house insurance and have been earlier quoted a much lower price for my house insurance than the one now proposed (at least £50 more). I have just sent you an email with the details and would like a reply asap please! Bernice Tweedale, 30 Saxon Way, Ledbury, Herefordshire.”

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Posted 8 years ago

“2 yaears ago I was withRias and when it came to renewal the premium was increased so I went to Aviva who were more competative now I have come back because the quote was more competative and you lost a years business for the want of giving me a competative renewal quote”

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Posted 8 years ago

“Cheap insurance sold over the phone, a saving of £400. Highly recommended.”

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Posted 8 years ago

“I have three insurances with Saga, backed by Rias. past experience has been more than satisfactory. I had to make a claim just over a year ago, due to storm damage to a flat roof. The assessor who visited me was first rate,he was very busy due to the gale's and storms around November last year. He still made every effort to assist me, my 96 year old father being the occupier of the house. The girls dealing with my claim were based in Bristol, i must have spoken to three of them while my claim was processed. GREAT PERSONAL SERVICE. So when my wife asked me to renew her house insurance recently, it was an easy decision to switch our insurer. we got better cover and saved nearly a hundred pounds. Great, many thanks.Mr C B Ward.”

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Posted 8 years ago

“When taking out insurance with Rias I asked for the relevant paperwork to be sent by post (I was given this option) but so far this has not been received! So no review possible at the moment!”

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Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“I paid for a years building and contents insurance, only to receive a demand for an extra £85. stating I had not disclosed a claim I made via RIAS 2 1/2 years ago. I disputed this and asked why the policy clearly showed 9 years no claims on building and only 2 years no claim on content. (which to my mind proves they knew about the claim, otherwise I would have received 9 years no claim on contents as well) Rias still insisted they knew nothing about the claim. As this all happened just before Christmas and I didn't want the Policy cancelled I paid it, wrote to Aegis who the policy is with, and to date have received no response what so ever. I doubt I will ever use RIAS again.”

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Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“Good fast efficient service.”

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Posted 8 years ago

“it all came down to cost”

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Posted 8 years ago

“did my car insurance 4/1/16 now 18/ 1 16 still waiting paperwork J E HILL”

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Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“your staff are very helpful and friendly I wold recommend you to anyone”

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Posted 8 years ago

“good quick service”

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Posted 8 years ago

“excellent service and very quick”

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Posted 8 years ago

“Went on line fora quote found Rhias was the cheapest for car insurance went through all the information very quick but decided to phone the office as i wanted to speak to a member of staff got through straight away they had all my details and i agreed to take out the insurance staff was very helpfull was very pleased with the service i have also got house insurance and will be getting in touch when the time arises highly recommend,”

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Posted 8 years ago

“Very pleased with service and value. I have used RIAS many times in the past but found the last few years or so to be outpriced on quotes. If this is a sample of future business then I will be back.”

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Posted 8 years ago

“I found your operator a little pushy, perhaps because he was not aware that at over 80 years old I am not as nimble minded as I once was. Iwas also told that after I had agreed to accept the insurance he said he was transferring me to a further information message. After a long wait nothing happened so I rang off. He also made no mention that arrangement would be by e-mail which I do not want. I e-mailed you and this has now been sorted out and I am awaiting the paper work which will take several days to arrive not leaving me much time to change my mind should I wish to.”

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Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

“Too early to form an opinion. I did ask for the policy to be mailed to me but to date it has not arrived !”

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Posted 8 years ago

Hi, thank you for your comments. We are sorry to hear of your recent experience. If you would like to discuss your comments, please contact a member of our Customer Service team on the above email, we would be more than happy to help you. Kind regards The RIAS Team

Posted 8 years ago

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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