RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.53

4.5 Rating 1,668 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"The program itself is very good. The difficulty is IT IS NOT USER FRIENDLY. I have used RoboForm for several years. I always dread a new version coming out. It is difficult to understand and to get it to work on my machine. It sometimes appears you have lost ALL your passwords. It never is a easy or logical installation." UPDATE: RoboForm support worked with me and quickly corrected my issues.”

Helpful Report

Posted 7 years ago

Hi John - Thank you for taking the time to provide a review. We strive to provide a user friendly product across all platforms and devices. If you can please provide specific feedback or requests in the form of a ticket, we will direct it to our developers for their review. You can submit a ticket here: https://www.roboform.com/php/rtss/admin/?lang=en. Thank you.

Posted 7 years ago

“Ben using RoboForm for many years, excellent product, love it.”

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Posted 7 years ago

“I made a mistake in placing my order. One email to their customer service found what I had done, explained it to me and corrected my account within the hour. Best company I have dealt with. RoboForm is the BEST!!”

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Posted 7 years ago

“Product is outstanding, Customer Service is apparently non-existent. I purchased a special offer to add 18 months to my current plan for $19.95, which I did on May 15, 2017. I did not receive a receipt and have not been able to confirm this purchase was attached to my account. I have left several voice messages and opened one ticket requesting a receipt and confirmation of activation on my account - there has been no response. If I don't get a return call to 760.832.9375 by COB Monday June 12, 2017 I will dispute this charge on my current AMEX bill, which will surely force the company to respond. How disappointing that such a terrific product, that I have personally helped many people purchase and learn how to use, has its reputation besmirched by lack of customer care.”

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Posted 7 years ago

Hi Richard - We sincerely apologize for any delay on our end and we sent additional information your way in the form of a private reply.

Posted 7 years ago

“Lo uso desde el 2013, es un excelente programa y jamas me ha fallado, estoy mas que contento con el rendimiento y la ultima actualización mejoro muchísimo el interface haciéndolo mas al estilo que se usa hoy en día, están haciendo un excelente trabajo por ende hice un renew por 7 años aprovechando también sus buenos precios, para adelante entonces!”

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Posted 7 years ago

“Just so nice having a safe secure password protection. I know I don't use it as fully as I could but for what I need it's great.”

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Posted 7 years ago

“Well maintained / updated. Very secure and customer service is responsive to questions.”

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Posted 7 years ago

“I have been using RoboForm for over 10 years now and I can't understand why more people don't use it. When I talk to my friends about their inability to remember all the passwords they have, I always ask do you have a password program that remembers all your passwoards for you and the answer is alwaws NO. And them I tell them about RoboForm.”

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Posted 7 years ago

“Have used RoboForm for several years and it has never let me down. It is ideal for my passwords, syncs across my devices, and is thoroughly recommended”

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Posted 7 years ago

“I have been using Roboform since it's inception. While I tried afew others over the years, I keep going back to Roboform (didn't want to pay the price), but I now keep my subscript.ion for Roboform paid years in advance. There are none out therethat has the capabilities, performance and cross platform performance. It is well worth the price, and they are constatly improving the product.”

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Posted 7 years ago

“Best extension ever made for humans !”

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Posted 7 years ago

“I have been using this application for over 10 years now and it continues to improve. I manages my passwords across all devices and allows me to customize a password for each site. I have over 200 sites with passwords now.”

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Posted 7 years ago

“I have been using RoboForm for several years. It has been safe and dependable. It is nice not to have to remember all those passwords and to be able to use it on all of my devices.”

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Posted 7 years ago

“Mostly easy to use, automatic syncing among devices, security appears to be very adequate”

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Posted 7 years ago

“I have used Roboform for several years now to assist me in logging into my secure web sites. Having to remember only one password that then allows me to log in to all the different sites that require different passwords is a time saver. I don't have to keep a written list of passwords and refer to it every time I want to log into a password secured site. I”

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Posted 7 years ago

“Been using roboform for years delivers exactly as promised allows for use of non repetitive and often changing pw. Easy install and upgrade”

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Posted 7 years ago

“Works very well on most platforms, and syncs up with iPhone, generates great passwords and is easy to set up and use”

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Posted 7 years ago

“I really like the ability to have passwords and usernames autofill websites.”

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Posted 7 years ago

“Passwords protected and available online in every computer I use”

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Posted 7 years ago

“Because the ability to have it online everywhere”

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Posted 7 years ago

RoboForm is rated 4.5 based on 1,668 reviews