RONA Reviews

1.7 Rating 449 Reviews

17 %

of reviewers recommend RONA

Company Reviews

Questions

Metrics

1.7

Based on 449 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Helpful Report

Asked by Gerrilynn (1 year ago)

I wrote the review on last Friday and posted on this website, but I didn't see my review

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Asked by Roy Li (2 years ago)

How could I get in touch with a customer who had written? I seem to have the same installation problem and would like to exchange notes.

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Asked by Violet Sokolyk (2 years ago)

Who can I speak to about an item ordered for curbside pick up over a month ago with still no update? Called store and left messages 2x....emailed what I believe is head office. No one is getting back to me! I just want my order! It is supposed to be a Mother's Day gift!

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Asked by CORINNE LINDEMAN (4 years ago)