RONA Reviews

1.7 Rating 458 Reviews

17 %

of reviewers recommend RONA

Company Reviews

Questions

Metrics

1.7

Based on 458 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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How do I contact RONA?

Helpful Report

(1 month ago)

You can contact RONA by Telephone, Email and Live Chat.

Helpful Report

(1 month ago)

75.21%

Industry Average

“ If every store had a human “Bev” in every department, there would not be the lack of Customer Service that is so prevalent in so many industries. ”

- Stephen and Carolyn Winch

“ All I can say is Thank You RONA for your great customer service, which is lacking in so many stores today. ”

- MJ Raymond

“ Thankyou for your exceptional service Cindy! Cindy is an asset to RONA and works tirelessly to do her best for customers. ”

- Doug and Joy

RONA Reviews

Customer Service - Good