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Royal Mail Reviews

1.1 Rating 2,856 Reviews
3 %
of reviewers recommend Royal Mail

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Royal Mail 5 star review on 23rd March 2025
Henry
Royal Mail 5 star review on 23rd March 2025
Henry
Royal Mail 1 star review on 3rd January 2025
Cyril Smith
Royal Mail 1 star review on 24th December 2024
Anonymous
Royal Mail 1 star review on 31st October 2024
Anonymous
Royal Mail 1 star review on 27th October 2024
Russ Parks
Royal Mail 1 star review on 19th October 2024
Abdulilah Hammad
74
Anonymous
Anonymous  // 01/01/2019
Was saddened today to discover my postwoman had delivered my mail for the last time. She always had time for a quick word and big smile as she hurried quickly through my garden....I will miss her! WF12 7BG
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Posted 4 years ago
Happy so far. Good service
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Posted 4 years ago
good service
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Posted 4 years ago
I have nothing but positive things to say about Royal Mail all my posties are polite curtious and close my gates as they know I have a lil naughty dog that they fuss wen they have time. They’ve Carriedthrough covid without moaning and not left my parcels in the middle of the drive like otha companies. Thank u Kay x 17 June rd
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Posted 4 years ago
Came next day.
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Posted 4 years ago
Has been crucial to us continuing to run our business still doing speedy deliveries in these in certain times
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Posted 4 years ago
Excellent service
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Posted 4 years ago
My mail has been lost and I have asked fr a claim, Royal Mail got back with my really really quickly and gave me a full refund, it was really quick and I’m proud of customer service :)
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Posted 5 years ago
Excellent service friendly staff and always deliver on time whatever the weather.
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Posted 5 years ago
Delivered on time over Christmas after the last postal day!
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Posted 5 years ago
parcel arrived in good time and was undamaged . Thank you
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Posted 5 years ago
I now sell on Ebay and after a few hiccups with other delivery companies I now only us Royal Mail. I always use a signed for service. Royal Mail have for the most part been outstanding, just on a couple of occasions the parcels were a few days late arriving
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Posted 5 years ago
Excellent service. The tracking was fantastic. Keep up the great work.
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Posted 5 years ago
Nice service At Royal post office Smethwick ,Birmingham .Kiki is a very kind and willing to help .I was sending a parcel abroad ;and she checked everything and advise me to add more info on my parcel ....to avoid missin it ....Thanks Kiki
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Posted 5 years ago
I am thoroughly impressed with the Tracking system. It is detailed and adequate.
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Posted 5 years ago
Posted sons birth certificate as urgently required. Paid extra to have signed on delivery. After 7 days no sign not at local sorting office, I purchased replacement. Royal Mail cars put through door on the day the replacement arrived insufficient stamp! Son unable to collect as working abroad. Eventually returned 2 months later. Compensation a book of 6 1st class stamps. Terrible service from a third rate company.
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Posted 5 years ago
mark daniel burnett sotrting co,m,plan sorting fbi cia parcels courts world mark daniel burnett arer my psarcels whtrer thay telphon on head mi6 mi5 met police office in sorting office compan whtrere thay intergahtion mod sas markl daniel burnetf i refund no payment stolon mark daniel burnett 12/07/1974 kemps [place 89 f.lat 20 rackham rd nr33kjq can getr my adfdres courts
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Posted 5 years ago
30 pounds i be come in sorting office to pick mark daniel burnett 12/07/1974 kemps place 89 rackham rd norwich norffolk nr33jq irterm from china pick up fast thing tomorrow at 7 am
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Posted 5 years ago
My delivery man made sure I received my package today thank you so grateful Canterbury and Herne Bay area.
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Posted 5 years ago
Why all these bad reviews returns to Amazon Thursday Royal mail brilliant and tracked delivery's are all ways on time and friendly local postmane waits for you to answer door unlike other comps who rush off even tho I'm there I all ways use Royal mail for returns as there's loads of post offices and I'm thinking why so many negative reviews I all ways get great service
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Posted 5 years ago
Royal Mail is rated 1.1 based on 2,856 reviews