“worse tracking system of all...said the item was being delivered between 8am and 12pm (a generous enough window)..its 3.15 pm, no sign of the item, no update, the tracking assistant just says what i already know and when I use the Track and Trace part of their website, it repeatedly throws up captcha things to click on endlessly
GRR GRR and DOUBLE GRRRRRRR”
“Sent an item tracked and signed, but marked as undelivered, however, the recipient confirmed it arrived. Sent another parcel several days ago using 1st class tracked but not yet marked as delivered. Why am I paying extra for these services if they're not even bloody working. Tried contacting but there is a 60 min wait, that's almost half my monthly data. Pretty awful company.”
“I can understand things can go wrong with deliveries but I can not stand this royal mail cheating lairs no good ................................................................................................................................................................................................................................................my brain is steaming now.”
“I can understand things can go wrong with deliveries but I can not stand this royal mail cheating lairs no good ................................................................................................................................................................................................................................................my brain is steaming now.”
“I can understand things can go wrong with deliveries but I can not stand this royal mail cheating lairs no good ................................................................................................................................................................................................................................................my brain is steaming now.”
“I can understand things can go wrong with deliveries but I can not stand this royal mail cheating lairs no good ................................................................................................................................................................................................................................................my brain is steaming now.”
“I can understand things can go wrong with deliveries but I can not stand this royal mail cheating lairs no good ................................................................................................................................................................................................................................................my brain is steaming now.”
“Purchased a valuable product off a seller who posted the item on the Wednesday with first class signed for delivery. Thursday came and went with no parcel. Friday has now come and gone and still no parcel. No online help from customer service which is non existent. Over 1 hour wait time on the phone which you have to pay for! Absolutely horrendous and sill no response from RM. Will have to open a tedious claims with them if not sorted out which we all know takes weeks! Very out of date service which i wont be using again.”
“Absolute awful was meant to have a delivery marked delivered the marked no answer. So I rang up to find out whats going on broke machine. Asked for a Redelivery. It never turned up wasted my time and time off work f$$$$$ joke. Can't even pick up because of covid”
“What a useless tracking system , I have spent over an hour trying to track my parcel " it is bloody hopeless ". I suggest you get off your backsides and sort the problem, and yes I do know my password, email address and everything else it throws to the wind .
My parcel should have arrived yesterday but then along came an email full of the usual excuses saying it would arrive today and yet again nothing . GET YOUR ACT TOGETHER FOR GODSAKE.”
“Waited in all day for parcel from BOLSOVER sorting Office said would be delivered between 6.55-10 on the 1/10/2020 got up early and have stayed near door in fact have left door open they sent me a e.mail and a text but nothing about not turning up just a text to let me know it’s not coming not hard is it just basic service hope someone does what you have done to me today Who every you are you are the lowest of the s£&@ heat and biggest as£&@07
Ready for Delivery
Tracking no. PN635403749GB
Your Item was received by Bolsover DO on 01-10-2020 and is now due for delivery today. We normally expect to deliver to your address between 6:05am - 10:05am”
“Large letter posted in Glasgow on the 21st September. Sent "signed for" now 1st October. snail mail say it is "in transit". We are in Stoke on Trent, not the north face of the Eiger. Last time I managed to speak to someone about poor delivery, 3 missing items turned. They should stick to normal non important letters, all they are suitable for. VERY DISGRUNTALED......”
“I ordered something. They said it will come on a specific date and time. I took the day off work because it was an important package. It didn't come and they didn't update me. Very unhappy and the redelivery is 3 days after they 'ATTEMPTED' to deliver it. Will not be using yhis service again, absolutely terrible.”
“Avoid Royal Mail costs a fortune and fails to deliver. I have had a signed for parcel that has dissapeared and had failed to be delivered in a week. I now have to wait another 14 days to lodge a complaint for a refund of the service apart from the value of the contents which fortunately is not high.”
“Sorry but they are useless why people use them is beyond me . Just leave it with a neibour ! 3 times in 1 week taken it back and have to book a deli and wait in all day . Get real use your judgement and leave it with a neibour I live in a road that is clearly neibour friendly. It must cost millions to re deliver . Their are better service out they I never use them to send because of expense and I cringe when I buy some and it going to be royal mail”
“Like always, I was waiting for my delivery, delivery driver dropped ticket and left quickly, he or she did not kho knock the door at all. Service is 0 of 10.”
“Like always, I was waiting for my delivery, delivery driver dropped ticket and left quickly, he or she did not kho knock the door at all. Service is 0 of 10. All of that 8am. It's kind of cheating.”
“30%+ of 2nd class undelivered, seems employees going home with cars packed full of other peoples property as usual! Hugely overpriced for an unreliable service, Illegally prevent customers from getting refunds without month of jumping through hoops, will use any scam going to defraud customers, delivery people demanding bribes on doorstep for folk to receive mail”
