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Royal Mail Reviews

1.1 Rating 2,856 Reviews
3 %
of reviewers recommend Royal Mail

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Royal Mail 5 star review on 23rd March 2025
Henry
Royal Mail 5 star review on 23rd March 2025
Henry
Royal Mail 1 star review on 3rd January 2025
Cyril Smith
Royal Mail 1 star review on 24th December 2024
Anonymous
Royal Mail 1 star review on 31st October 2024
Anonymous
Royal Mail 1 star review on 27th October 2024
Russ Parks
Royal Mail 1 star review on 19th October 2024
Abdulilah Hammad
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Anonymous
Anonymous  // 01/01/2019
I sold an item on eBay yesterday morning, I took it to my local post office in Wickersley Rotherham who have always provided an excellent service. I shipped the piece of pottery to Bovey Tracey in Devon. It arrived this morning. Less than 24 hours!! Cannot fault the service provided and for small businesses that is what is needed. Postal service 5 ***
Royal Mail 5 star review on 5th July 2022
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Posted 2 years ago
Always a great service. Sending and receiving items
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Posted 2 years ago
Delivered on time and on perfect condition
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Posted 2 years ago
These guys are amazing where I live in my new apartment. They always get the item to me, are friendly, apologise when late. DPD, on the other hand, don't call, don't buzz the intercom, leave packages in communal areas, don't deliver. Royal Mail have been reliable and trustworthy.
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Posted 2 years ago
On saturday 12th march i went into post office at the co op in abingdon oxon where a lady called Sue was serving all by herself no one to help her she did a great job(she couldn't help with my renual of my passport) but put on a brave face & served so well I felt so sorry for her being put in that position well done SUE 10 OUT OF 10
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Posted 3 years ago
Very happy with Royal Mail. I have been using them to send my small business letters and small parcels for years now and find them exceptional. Covid and its restrictions may have caused some delays at times recently but to be quite honest that is to be expected, we are all in this pandemic together and it has disrupted a lot of our lives. Royal Mail have kept delivering through it all so have to be congratulated.
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Posted 3 years ago
Hi, I am writing on behalf of Centre Point Residences Team. Our address is 101-103 New Oxford Street WC1A 1DB. We would like to inform you that one of our regular postmen, Mr Musa provides us with exceptional service on a daily basis. He always has a smile on and is willing to help when possible with any queries regarding Royal Mail procedures. You should have more postmen as him! P.S. If its not been done yet, he deserves a pay raise :D
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Posted 3 years ago
I ordered hand-made kitchen shears as a Christmas gift. Royal Mail processed them through quickly and the package arrived in pristine condition. Excellent service!
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Posted 3 years ago
Customer service was brilliant to me, price was awesome, delivery was so fast but specially happy as they handled my parcel with lots of care, and I do appreciate it. Thanks Royal Mail.
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Posted 3 years ago
Simple straightforward ordering from Fat Buddha. Genuine product. Fast delivery via Royal Mail. No stress express! Top marks and a thumbs up. 👍
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Posted 3 years ago
Our Postman at the moment is fantastic his name is Frankie and delivers our mail in Westhampnett Chichester, He has always got a smile always chats and is always very polite, I hope he will stay as our postmen as he is the best, from the Baily’s,
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Posted 3 years ago
excellent service
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Posted 3 years ago
Posted a letter from Reading for a delivery address in Edinburgh at 1.00pm and showed as tracked delivery in Edinburgh at 4.42, very impressive
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Posted 4 years ago
I cannot fault Royal Mail or more personally, our postman Keith! Always friendly and even waves when you drive past him. Packages always arrive on time and has once even come back after noticing a parcel he didn't see at the time. Overall fantastic service and has never once left me unhappy.
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Posted 4 years ago
Love the Royal Mail and would be lost without them, Thank You, Royal Mail
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Posted 4 years ago
Great Service, best.
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Posted 4 years ago
Excellent service from a very friendly, helpful staff who handles everything in a professional manner. Keep up the good work, in these uncertain times. It will pass, everything has a season.💌🎁
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Posted 4 years ago
Great communication and service
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Posted 4 years ago
I love Royal Mail and would be lost without them, They do a fantastic job and my items are always on time, even things i send are on time, I'm shocked at all these negative feedbacks, Royal Mail to me is the best in the world.
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Posted 4 years ago
I have posted eight parcels all 1st class signed for on the 12th of December and not one has been delivered to date 17th Dec. The online tracking says that they have been accepted at the Post Office on the 12th and that's it, no more information! Absolutely useless service! I don't want to hear the Coronavirus excuse any more I'm sick of it, this is just lousy service and ripping the public off for a service the Royal Mail are not providing. From now on I will avoid using Royal Mail wherever possible because they are an absolute disgrace!
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Posted 4 years ago
Royal Mail is rated 1.1 based on 2,856 reviews