“Parcel delivered in timely fashion by our regular postman. Delivered with care and attention. To be fair our postman is great, pleasant and good sense of humour.”
“I would like to recommend Nigel who works in Tadworth who went above and beyond to locate a parcel that was lost due to my fault because of an incorrect address.
He was so helpful on the phone, friendly and didnβt reproach me at all on my mistake
Then let me know when he had found the parcel and sorted it to be delivered
You should be proud to have people like him working for you
Thank you”
“Today the Royal Mail returned a package to my home that I thought was lost. It had been sent to an address in London but unfortunately there no one collected it. When we shipped it from Frinton mistakenly we had not written our sender address! So after many weeks the tracking number was informing me that the parcel had been sent to the National Return Centre in Belfast!! Back in Frinton at the Royal Mail office suggested to call this centre and a very kind and helpful Mr Dami traced and sent the package back to me! Today was delivered to my home by Mr Connor! Thank you Royal Mail and Team! You are the best! Anna xx”
“Very happy with the lady who delivers my post as she is always on time and if not she has even called to let me know and always has a smile on her face.”
“We are moving home tomorrow and I would like to submit a review on behalf of our village postman Paul. Our postcode is MK44 2** Little Staughton.
In the eight years we have lived here Paul has been our postman.
In an age when people like to complain about so many things I would like to commend Paul for his punctual, cheerful and very helpful attitude and service.
From the quick chats, dog treats and helpful advice in addition to the normal mail service he has been exemplary and a fine representative for the Royal Mail. Well done Paul and thank you.
Kevin and Denise”
“Sent my driving licence to DVLA by next day delivery service.
Took into the local post office at 10.40am on Tuesday and it was delivered at 6.30am on Wednesday.
Very impressed with the service”
“After speaking to a lovely lady Danielle in accelerate department she got my parcel on the move after getting lost , it was a memory blanket for a terminal ill family member so was glad they finally got it thankyou Danielle and also Lisa from Sunderland office who helped wiv getting the parcel safely to its destination,”
“Oh my goodnessβ¦β¦a Beautiful lady called Chrissy at Stevenage sorting office went beyond her duty to help me today. I am so grateful for all of her help when I absolutely panicked and didnβt know what to do! Itβs funny isnβt it how something so important to one person means nothing to another and yet she saw how important it was and Iβm so grateful for her kindness. If Royal Mail had more people like this, you would be a very lucky workforce!!”
“Not just for todays experience but years of good service. Royal Mail also have a service which includes picking up mail/parcels etc from your home for free. I use this a lot and I have never been let down. It's a great service and I wish to thank RM for it and I hope it continues. A lot of people rely on you RM. The Posties are amazing here and I also want to thank them for a great service.”
“I ordered something on a next day delivery on the 23rd October still not received it. The tracking system is useless, and these people want more money, try giving the service first then negotiate for more money. Royal mail your a joke”
“Royal mail have always delivered on time and with lots of notice when combined with the Royal Mail app. I'm really surprised there reviews are so low on here. Local postman is friendly and always says good morning :).”
