Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.30

“You suck. No response in over three weeks, no delivery of my purchase. I have put the purchase into disrepute with my credit card company. You need to be put out of business.”

Helpful Report

Posted 5 years ago

Dear Customer, Our shipping department is investigating this along with the courier company. Please allow us a few days to sort this out. We thank you for your patience. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“I had a great experience buying from CreationWatches. They had good info on their site and offered the exact watch I was looking for at a great price. I got a bit nervous reading some other reviews that I would be hit with extra fees because I ordered a watch that had to ship; from Singapore but the watch came right away with no extra fees. I love that they offer free DHL shipping - got my watch in just a couple days.”

Helpful Report

Posted 5 years ago

“합리적인 가격과 빠른 배송, 서비스 모두 만족합니다. 이미 5번 구매를 했지만, 또 구매를 할 생각입니다.”

Helpful Report

Posted 5 years ago

Dear Customer, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Again, very satisfied with my second Seiko purchase.”

Helpful Report

Posted 5 years ago

Dear Jan, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Dobila sam satove za 4 dana. Iz Singapura do Bosnu.. prezadovoljna.. Hvala mnogo”

Helpful Report

Posted 5 years ago

Dear Inda, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Great service in processing order & watch itself is fine. I was however caught out by the £36 import fee that I was charged on the doorstep on delivery!…considering the invoice on purchase stated free delivery!! Not too happy about that!”

Helpful Report

Posted 5 years ago

Dear Customer, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Hice mi primera compra recientemente y debo decir que es el mejor precio entre tantos sitios, se tardo menos de una semana en llegar, siempre me informaron como iba la compra y lo que llego fue exactamente lo que pedi, cada peso invertido valió la pena, ALTAMENTE RECOMENDABLE! Sin embargo el único "pero" seria que no especifica monto aproximado por pasar aduanas que es un extra que lo cobran, seria estupendo si pudieran proporcionar una cantidad aproximada, de ahi en fuera la mejof compra y muy confiable llega en perfecto estado”

Helpful Report

Posted 5 years ago

Dear Itzel, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Super fast delivery, well packaged, product is great. Thank you.”

Helpful Report

Posted 5 years ago

Dear Matthew, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Price is very good and shipping fast! Very happy”

Helpful Report

Posted 5 years ago

Dear Schuurman, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Perfect transaction and the fastest shipping ever”

Helpful Report

Posted 5 years ago

Dear Begue, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Perfect transaction, genuine watch with tags and international warranty card in original box, the fastest shipping ever and I will surely buy again. Thank you very much for this lovely timepiece and experience”

Helpful Report

Posted 5 years ago

Dear Begue, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Fast delivery, product as promised”

Helpful Report

Posted 5 years ago

Dear Customer, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“I ordered a Seiko diver's watch to replace one that my husband had had for over 20 years. The ordering process was simple, and the watch was shipped out within 24 hours of ordering. It arrived in 4 days and was in excellent condition as advertised. We are very pleased with the service provided.”

Helpful Report

Posted 5 years ago

Dear Customer, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Great watch, price and quick delivery. Thank you b”

Helpful Report

Posted 5 years ago

Dear Customer, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

Dear Customer, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Excellent service. Excellent watch. Reasonable import fee. Super fast shipping with communication and tracking all the way. Top notch company!!!”

Helpful Report

Posted 5 years ago

Dear Kevin, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Sorry, aber auf der Internetseite steht versand- und fachtkostenfrei für Deutschland, leider stimmt es nicht. Man muss Zollgebühren bei DHL zahlen, und dann ist der Preis vom Angebot nicht mehr interessant..”

Helpful Report

Posted 5 years ago

Dear Customer, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Enjoyd this purchase .. swift shipping .. would buy again”

Helpful Report

Posted 5 years ago

Dear Customer, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Great watch and fast delivery”

Helpful Report

Posted 5 years ago

Dear Customer, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“I found the the service to be really good!”

Helpful Report

Posted 5 years ago

Dear Benny, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“citizen watch was on time delivery. i was glad i was going diving and wanted my new dive watch but the watch was in safe mode i hope because of low battery. hopefully it’s that”

Helpful Report

Posted 5 years ago

Dear Customer, We would like to inform you that this watch has 200m water resistance which is suitable for recreational surfing, swimming, snorkeling, sailing and water sports. Not suitable for diving. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Iown Reviews