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Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
Great prices, shipping was fantastic and quick although the red pouch was bent a bit. Would buy again.
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
One of the best sellers I have experience. In a long long time. I will buy more watches here!!!! Awesome!
Helpful Report
Posted 5 years ago
Dear Bob, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
All was perfect. Thank you very much. Shipping with Royal mail.
Helpful Report
Posted 5 years ago
Dear Salvatore , We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Great shopping experience. Fast delivery to Norway, the watch was great. I must admit i was a little about buying a watch, but all the great reviews made me comfortable to try it. No problem at all, will probably by another watch.
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Ho acquistato un orologio a 87€ e doveva avere le spese di spedizioni gratuite. Invece il fornitore non ha compilato correttamente la fattura e in fase di sdoganamento ho dovuto pagare altre 60,87 euro!!!
Helpful Report
Posted 5 years ago
Dear Marco, As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Very quick delivery, and perfect product. Will definately do business again!
Helpful Report
Posted 5 years ago
Dear Einar, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Second order from CW, but this time by airmail. First one was by DHL express. Again, No problems of anykind. Package was good and the watch was in excellent condition. So far everything has worked like it should.
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Order fulfillment was as expected. Had a question before shipment which was quickly answered by CS team.
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Great price Great product
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
great company, lovely watch and super fast delivery
Helpful Report
Posted 5 years ago
Dear George, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Great company, speedy delivery. The best experience. Great watch!
Helpful Report
Posted 5 years ago
Dear Matt, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
I ordered my watch on a Sunday morning from a Singapore and received it in Chicago Wednesday afternoon. The watch was in the original box and in perfect condition. Hard to beat the value of what I paid for what I got. Will order again.
Helpful Report
Posted 5 years ago
Dear Josh, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Exellent. I received the watch very fast. Watch os beautifful and Brand new! Creation Watches os nice! Thank you!
Helpful Report
Posted 5 years ago
Dear Wagner, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Exellent! I received the watch very fast. Watch very beautifful and Brand new! Creation Watch is nice! Thank vou!
Helpful Report
Posted 5 years ago
Dear Wagner, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
These guys are great! I messed up and ordered a watch twice, they sent an email asking if I meant to order just one or two. Canceling the second order was quick and easy. I received the watch I wanted in just a few days and I’m very happy with it! I’ll definitely be purchasing from them again as I received excellent customer service and fast efficient delivery. Thumbs up guys!
Helpful Report
Posted 5 years ago
Dear Calvin, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Great service and price. Singapore to Wales in four day too. Superb!
Helpful Report
Posted 5 years ago
Dear Simon, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Quick delivery!
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. .We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Evrything was fine except the hefty customs charge i.e 3300/- apart from watch price which is 5411/-....would not dare to order anymore....because I can buy better watch in my location itself as total price I spent went upto 87 00/-
Helpful Report
Posted 5 years ago
Dear Niranjan, As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
SO DISAPPOINTED!! This was my first time.. and last time.. purchasing from this website. I ordered 2 watches and one arrived damaged and not in working order. I contacted customer service asap and their response was to bring it to a watch repair person and pay to have it fixed or pay for shipping to return it. I could not believe this was their response! I allowed them numerous opportunities to provide more appropriate customer service but they refused. Needless to say I will NOT be purchasing from them again and warn others as well. Total waste of my money!!
Helpful Report
Posted 5 years ago
Dear Customer, Sorry for any inconvenience caused. We have 30 days watch Return or Exchange policy and also watch has one year international manufacturing warranty. You can send the watch back to us for repair. We will keep in touch with you in regards with this concern. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Fantastic service, great prices and the watch is exactly what I wanted! Thank you Creation Watches.
Helpful Report
Posted 5 years ago
Dear Phil, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Iown is rated 4.3 based on 1,757 reviews