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Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
Great prices, quick delivery and never had a problem with any of the watches I've ordered. What more could you ask for? Definitely recommend.
Helpful Report
Posted 4 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Prices for the most part can't be beat. Delivery is fast especially considering the distance. Have bought several watches and have not had a problem with any of them. What more could you ask for? Definitely recommend.
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Goods arrived a day or two before expected. Very well packed. Strap on watch, as is usual for me, too long, but am doing DIY on it.
Helpful Report
Posted 4 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great service and fast reply. Good packaging. Can recommend 👍
Helpful Report
Posted 4 years ago
Dear Mitja, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
The watch (SEIKO) was even more nice live than on the web site😊 Not the last watch i am Gina buy👍👍
Helpful Report
Posted 4 years ago
Dear Carl, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
I'm more than happy with this purchase :) This is not the first time that i buy a watch on creationwatches and as usual everything is perfect ! Concerning the watch, a seiko 5 SNXF05, i'm simply in love ....classy with a unique 80s vibe dial ! Thanks a lot for this transaction !
Helpful Report
Posted 4 years ago
Dear Sylvain, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Fast delivery - like really fast. Great price: peacock dial, meca-quartz chronograph under 130 USD!
Helpful Report
Posted 4 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Not sure how reliable any of these positive reviews are. I paid for a watch that showed as In Stock. Waited for over a week until I was eventually told actually the watch is not in stock, website was eventually updated to show Out of Stock. They tried to offer me another watch instead, as if i would suddenly want a different watch worth 1k AUD. Eventually got my money refunded, and then all of a sudden the watch changes to back 'In Stock'. Highly unprofessional business, would not trust these guys with any large purchases. Stick to smaller purchases or choose another more reputable business that knows how to actually manage their inventories. There are plenty other better alternatives out there. Buyer Beware.
Helpful Report
Posted 4 years ago
Dear Stevan, We sincerely apologize for the inconvenience caused to you. We always try to give the best service to our customers. Currently the model H70605731 you are interested in is not in stock. We are not sure when it will be back in stock, but we do have some similar watches that you can view here: https://www.creationwatches.com/products/hamilton-watches-250/ If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Very pleased with the store. Goods and packaging according to the description of the store. Yes, there is no branded box for the watch, but it was immediately specified in the product announcement. So I was ready for it. Delivery to Russia took 21 days, which I consider acceptable, given that for me it is free. The watch is in excellent condition and good quality - for mechanical watches the error of + 1 second per day! Excellent result. This is my first purchase in this store and it turned out very successful. I recommend it.
Helpful Report
Posted 4 years ago
Dear Nikolay, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Couldn't have asked for better service. Authentic watches at a good price. The best part was the shipping, 2 or 3 days max to Georgia.
Helpful Report
Posted 4 years ago
Dear Christopher, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
I placed my order and then was sent w dodgy email asking to verify my details and payment card. I heard nothing about my item being dispatched for several days and I’ve had to chase them multiple times. The tracking link doesn’t work and I have no idea when I’m going to receive my item. It was a present so it’s going to arrive too late. I understand there are courier issues due to Covid but what I don’t understand is why it took CS so long to dispatch the order and why their customer service team does not respond to the questions being asked, rather they go on a completely different tangent. Not a good experience and would not recommend them at all.
Helpful Report
Posted 4 years ago
Dear Zohra, We have send your package with tracking number QR 0646 5736 4GB. You can track your package from below link: https://www.royalmail.com/business/track-your-item We sincerely apologize for the inconvenience caused to you. Due to the CORONA VIRUS situation some orders may be delayed in transit. Please believe the customer support team is working honestly. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
This was my first time buying a watch from Creation and the experience was excellent. I chose the pay upfront taxes so no hassel during delivery. Delivery took 4 days as promised. The watch was exactly as promised on website and good the price was excellent. Will definitely use them again in the future.
Helpful Report
Posted 4 years ago
Dear Clive, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
The watch is as I expected, the price is unbeatable and the delivery, as stated, was very quick and without any complications.
Helpful Report
Posted 4 years ago
Dear Joel, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Honest and nice. I love my watch. The price is very low and they are accurate with the delivery. Idk what else i can say. 😅
Helpful Report
Posted 4 years ago
Dear Saïan, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Un peu de délais pour la livraison mais vraiment une super montre à un super prix+++++
Helpful Report
Posted 4 years ago
Dear Leliondp, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
The product was exactly as advertised and the delivery was fast!
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great service and the SKX is stunning, thanks for all your help.
Helpful Report
Posted 4 years ago
Dear Rob, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Fast service. Very fast shipping. Love the watch.
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Watch is beautiful! The shipping was fast. Highly recommend this company
Helpful Report
Posted 4 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Very fast shipping to Sydney. Ordered on Friday & received the following Monday. Authentic watch!
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Iown is rated 4.3 based on 1,757 reviews