Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.30

“Great prices, super-fast delivery, excellent customer service!”

Posted 4 years ago

Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Fast delivery, product as described.”

Helpful Report

Posted 4 years ago

Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“CreationWatches never fails to deliver! I received another amazing watch from them, this is my second purchase. I ordered my SKX009J on 19/08/20 evening, the watch was shipped the next day via DHL Express. The watch was delivered to my address in NZ on 24/08/20 morning. I am very happy with the quality of the watch. Thank you CreationWatches team!”

Helpful Report

Posted 4 years ago

Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“I have paid the royal mail spedition to have it in Italy they promised me that I was going to have the watch in 4-5 days and it arrived after 2 weeks, don't give them those money”

Helpful Report

Posted 4 years ago

Dear Customer, We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Heel tevreden! Alles origineel. Supersnel geleverd en geen enkele site geeft een betere prijs. Ik bestel hier zeker nog eens.”

Helpful Report

Posted 4 years ago

Dear Trudy, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“I am so disappointed with my faulty seiko watch purchased as a Christmas present from Creation watches at the end of December 2019 and the subsequent customer service I have received since. I have sent my faulty watch twice to the Seiko servicing centre in the UK, both times they were unable to fix it. THEY SAID THAT THEY RECEIVE THE HIGHEST AMOUNT OF FAULY SEIKO WATCHES FOR REPAIR AND THAT THESE ARE GREY MATKET WATCHES- DON’T BUY FROM THIS COMPANY. I have sent 38 messages to this company regarding my faulty watch, and I sent a detailed email on 27th July 2020 stating that I want a refund as seiko servicing centre is unable to fix it and have had to wait nearly a month for a refund even though on the 6th August they said that they would give me one. I AM STILL WAITING and have received nothing! They take days to reply to emails and just tell me to wait but never come back with any concrete information or action, I have even asked to be referred to a manager and my request has been ignored. That was 3 days ago. I honestly am despairing at the moment and there is no contact telephone number to speak to anyone directly. I just hope that by writing this truthful and damning review that someone contacts me from the company and does something about my refund request!!!!”

Helpful Report

Posted 4 years ago

Dear Rosie, We sincerely apologize for the inconvenience caused to you. We have sent you an email to please contact the service center to fix the issue since they have changed movement and it should be under their warranty. Watch not working after changes in movement is no longer under our warranty. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“WARNING - You dont get back your money on return WARNING - IF you really try to use the "return and refund" option they are offering on their web-site. You will not get your money back. I did sent back my watch 6 weeks ago. Now they come up with EXCUSES again and again, for example: "We apologize for the inconvenience. Currently we are facing some technical issues with our system. Please be assured that your account will be credited in due course. We seek your patience and understanding." So I am not sure I will ever get back my money. And it is ridiculous how much I need to constantly write creationwatch support to get my refund.”

Helpful Report

Posted 4 years ago

Dear Klaus, Sorry for any inconvenience caused. We always try to give the best service to our customers. The returned package was yet to receive at our end which took a lot time. As soon as we received it we have refunded from our side, please check at your end. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“I ordered a SRPB49J1, the Watch is as described all in perfect conditions, very well packing, very fast delivery service by DHL, Thank you!”

Helpful Report

Posted 4 years ago

Dear Jorge, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“I ordered a Seiko SKX, I'm very happy with my new watch!, the watch is as described in original packaging and papers, very fast and uncomplicated delivery by DHL, Thank you Creation Watches team!”

Helpful Report

Posted 4 years ago

Dear Jorge, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“I bought a Seiko snzg J11. the order was shipped very fast. The delivery wasn't fast, I think because of the Corona rules. Creationwatches replied fast when I asked them if they knew were the package was. Would definitely order again.”

Helpful Report

Posted 4 years ago

Dear Pieter, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“een prima winkel om je exclusieve horloge bij te kopen. levering was binnen een week door DHL Express. Ben zeer tevreden met mijn aankoop, en ik zal in de toekomst zeker nog een keer bij Creation Watches kopen goede service en communicatie. Met Vriendelijke Groet Simon Ploeg”

Helpful Report

Posted 4 years ago

Dear Simon, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Is very happy with the deal. The watch is fantastic and the delivery was fast. Thanks for that. My next watch is definitely coming from you.”

Helpful Report

Posted 4 years ago

Dear Anes, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Watch never showed up, offred 50% refund. Shop elsewhere or risk loosing your money.”

Helpful Report

Posted 4 years ago

Dear Dug, We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“The price is unbeatable. The duty, I had to pay was listet in my oder, before I payed. The Watch is as described in original packaging and papers. Fast and uncomplicated delivery service by DHL. I have nothing to criticize. I can only recommend CreationWatches. This is how it should go. And I`m very, very happy with my new watch.”

Helpful Report

Posted 4 years ago

Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“I ordered a Orient Mako XL. The watch is looking very good and I am surprised about the high quality!!! I paid the coustom taxes and the eatch arrived in exactly 3 days since they emailed me with the dispatch details. Surprised about the comunication with the costumer service 100 % good comunication. Very satisfied about the order. Thank you very much”

Helpful Report

Posted 4 years ago

Dear Cezar, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Arrived quickly and is as described. Great price. Great customer service. Can't fault them. A+”

Helpful Report

Posted 4 years ago

Dear Justin, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“I have to say, when my brother told me about, "Creation Watches", and how he has been Pleased with them, more than Once, he had my attention. When I went to the Web Site, I found the Web Site to be, "User Friendly"!! I also found exactly what I wanted, at a price that was "Fair"!! The fact that it Shipped with No Freight Charges, was a PLUS!!! I would definitely recommend "Creation Watches", to everyone!! I've already showed this to my Son-in Law, and he too, will be ordering a watch soon!! Thanks Y'all!!”

Helpful Report

Posted 4 years ago

Dear Ronny, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Quick delivery. Watch as described in original packaging and papers. Very good delivery service by DHL. I chose pre-paid customs so I didn't have to deal with it. They just asked me some personal details during custom clearance. Fast and reliable.”

Helpful Report

Posted 4 years ago

Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“What a great company to deal with.The watch was everything which was advertised and delivered earlier than expected.Highly recommended”

Helpful Report

Posted 4 years ago

Dear Neil, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“The watch had quick delivery, the price was good and I didn't have to deal with customs or any importation fees (in the USA).”

Helpful Report

Posted 4 years ago

Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Iown Reviews