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Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
Your DHL Express shipment with waybill number 2373656003 from REDSOL PTE LTD is arriving in the country. There is import duty/tax due on your shipment. The amount is EUR 57.00
Helpful Report
Posted 4 years ago
Dear Jan, As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. (Please note that in most cases import duty gets triggered based on value of the item being imported.) We have no control over this. Sorry for any inconvenience caused. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Excellent customer service. Fast international shipping and best prices . Great company . Will buy again.
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
> Hi, > > I received earlier than planed my purchase and I am very satisfied about my Orient automatic watch about its quality and very smart looking. The packaging box was also very nice with garantee and certificate authenticity. > > For the moment, I am very satisfied about my watch and recommend your website. > Thank you very much. > > Best regards > Mme ROMAN
Helpful Report
Posted 4 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Have had three purchases with Creation Watches now, all went superbly and all arrived to the UK in a few days, quite impressive :) I will be back for more soon, I cannot recommend these guys enough, Thank you all very much!! :)
Helpful Report
Posted 4 years ago
Dear Rob, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
What is there to say, excellent.
Helpful Report
Posted 4 years ago
Dear Gaz, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Politely communication and safety service. Adorable price, fast delivery. Perfect!
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Order No: 10498369 I am very pleased with your service and product and fast delivery. Greetings Martien van Viegen
Helpful Report
Posted 4 years ago
Dear Martien, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
My item arrived on time, even in today's circumstances (Covid-19). I'm very satisfied with my watch & service!
Helpful Report
Posted 4 years ago
Dear Tonio, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Watch is as exactly as described. Got here amazingly fast as well especially as I’m on the other side of the world
Helpful Report
Posted 4 years ago
Dear Jim, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great transaction, good job Creation Watches, love ya.
Helpful Report
Posted 4 years ago
Dear Craig, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
I would recommend this website to anyone, thoroughly impressed. Placed the order from Brisbane Australia on Tuesday evening, watch arrived Friday afternoon via DHL express. Quick delivery, excellent packaging, and best of all the same watch costs three times more at all Brisbane stores such as Prouds and Bevilles. I have checked this specific model at these stores in person. Only difference between purchasing online and purchasing from an Australian store is the warranty period. My particular watch offered only 1 year intl warranty. No big deal to me really if I saved on a few hundred $$ ordering from CreationWatches.
Helpful Report
Posted 4 years ago
Dear Lasantha, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great prices, Ordered watch was 100% as i expected
Helpful Report
Posted 4 years ago
Dear Michal, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
It was a very pleasant experience. The website didn’t look super good but the shipping was extra fast (almost three weeks for Barcelona) and the watch is original. I surely will buy again. Thank you very much!
Helpful Report
Posted 4 years ago
Dear Nacho, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Authentic product at a good price. Got caught for customs , but still good vaue.
Helpful Report
Posted 4 years ago
Dear Customer, Sorry for any inconvenience caused. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. We have no control over this. We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
hola a mi me encanto, todo perfecto y el reloj es lo que yo esperaba.
Helpful Report
Posted 4 years ago
Dear Miguel, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Fast and excellent service. Sharp prices on good products. Can definitely be recommended.
Helpful Report
Posted 4 years ago
Dear Kim, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great customer service. Clever shipping. Beautiful watches.
Helpful Report
Posted 4 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Very easy to order. The products come earlier than expected. And the price, is the best ever seen.
Helpful Report
Posted 4 years ago
Dear Jordi, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
La livraison a eu un peu de retard mais ce n'est pas grave. La montre est jolie conforme à la description. Je la porte et pour le moment j'en suis content! A voir dans le temps!
Helpful Report
Posted 4 years ago
Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Molto soddisfatto dell'acquisto, non è il primo che effettuo con la "CreationWatches" e i risultati sono stati sempre ottimi, sia per la qualità degli orologi, sia per la seria organizzazione e cura del cliente.
Helpful Report
Posted 4 years ago
Dear Aldo, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Iown is rated 4.3 based on 1,757 reviews