Login
Start Free Trial Are you a business?? Click Here

Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
Still awaiting delivery AFTER ONE MONTH !!!!!!!!!!! YOU HAVE BEEN WARNED
Helpful Report
Posted 4 years ago
Dear Customer, We hope for your kind understanding. Please let us know your full name,order no. and email address that would have been associated with your Order? If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Beautiful watch. The shipping time was so fast! Thanks!
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Watch was as described and arrived in top condition. Delivery with DHL Express was very fast.
Helpful Report
Posted 4 years ago
Dear Stephan, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Bought a Seiko skx09 watch April 2020 and had nothing but trouble,opened the box and guess what the watch is faulty. Reading the poor reviews are absolutely correct but had already purchased the watch. I’m up to 15 emails at present trying to get this resolved.If you read this PLEASE DONT BY OFF Creationwatches. com.You will pay duties in order to get the watch into the country in access of £65 to £120 on top of what you have paid for the watch
Helpful Report
Posted 4 years ago
Dear Christian, We are sincerely apologize for inconvenience caused to you. We always try to give best service to our customers. We were facing some technical issue, so we had to delay replying to your mail. We have 30 days return/exchange policy. You can send watch back to us for return/exchange. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Good prices, and very fast shipping. Came in original box. Very happy, and will buy from them again soon.
Helpful Report
Posted 4 years ago
Dear Fred, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great selection of watches, good prices, fast delivery, never had any problem, I recomend creationwatches.com
Helpful Report
Posted 4 years ago
Dear Victor, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Perfect watch! Perfect service
Helpful Report
Posted 4 years ago
Dear Yannick, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great price. Very quick delivery. Product in accordance with expectations. Was a bit reluctant to buy from a to me unknown supplier. No reason ti worry. Creationwatches.com has proved to be trustworthy!
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
The watch is perfect and came in the correct box with all the original packaging. Once it arrived in Ireland I had to pay €50 stamp duty so bit of a drawback but other than that no issues delivery was super quick
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. Unfortunately, we have no control over the import duties levied by the customs of your country. Sorry for any inconvenience caused. Best Regards, Sally
Posted 4 years ago
Super fast shipping to US. Great prices. Exactly as described. Outstanding transaction.
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
I came towards CreationWatches, because I was looking for a Seiko Skx for a decent price. The shopping experience was very good, so that I continued ordering 3 other watches. To sum up they got really fair prices.
Helpful Report
Posted 4 years ago
Dear Marlon, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Ordered a Seiko Kinetic. All great, wrapped perfect, watch 100% real etc. Shipping took 15 days to Ireland, and I had to pay 22€ tax at delivery at the door.
Helpful Report
Posted 4 years ago
Dear Len, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. (Please note that in most cases import duty gets triggered based on value of the item being imported.) We have no control over this. Sorry for any inconvenience caused. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great service, sturdy packaging and prompt delivery. Will come back to creation watches next time.
Helpful Report
Posted 4 years ago
Dear Steve, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Excelente experience! From the ordering process to the fast shipment! Everything just like clockwork!, hahaha!! Will always check with this business before Budinger anywhere else! Oh yeah, I love the watch!
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Received my watch safe and sound on the other side of the world in northeast USA in two days! It's a little ripper of a watch, enjoying it, happy with CreationWatches.
Helpful Report
Posted 4 years ago
Dear Len, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
THE WATCH SEEMS OK .BUT SOME INSTRUCTIONS ON HOW TO USE THE STOP WATCH AND 2 MINI DIALS I GUESS SEC,S MIN,S AND HOURS WOULD BE PRETTY BLOODY USEFUL(HELPFUL} I EVEN GOT THIS WITH A CHEAP ALI EXPRESS CHINESE WATCH THE DELIVERY AND EVERYTHING ELSE WAS PERFECT.GIVE ME SOME INSTRUCTIONS AND INCLUDE THEM WITH ALL INVICTA WATCHES AND I WILL GIVE YOU A 4.5
Helpful Report
Posted 4 years ago
Dear kevin, We are pleased that you loved the purchased from our online store as well as our service. For instructions you can also refer to the manual of the watch. Let us know if you have any further problems. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Goede website , horloge was voldoende beschermd verpakt , levertijd ongeveer een week . Prijzen zijn laag .
Helpful Report
Posted 4 years ago
Dear Jacob, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Great response from Admin. Even though I decided at the late hour to cancel order, order was swiftly cancelled and refund made promptly. With creationwathes, you can be rest assured you're dealing with a genuine seller
Helpful Report
Posted 4 years ago
Dear Ubaydullah, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
My order (....716), was made on Sunday afternoon EST. Immediate acknowledgement of order followed in e-mail. Next e-mail was watch shipped. Watch delivered Thursday late afternoon EST by DHL free shipping.(1-2 day process, 2-4 day in-transit ship.) All as promised. Actually better. My choices were narrowed down from 6 to final selection. Creation Watch on-line display greatly helped my selection because of the provided night display. Of course the price finalized the sale. I have already recommended to my professional friends and co-workers who admire the watch and the functions I selected. DHL selection as the deliverer by Creation Watches was a great choice, tracking and promised delivery time was punctual. Both DHL and Creation Watches earned their 5 Stars from me. Thanks
Helpful Report
Posted 4 years ago
Dear Marilyn, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
No update on order after a week. No shipping done - contacted the customer support email no reply for days and only reply its under processing!
Helpful Report
Posted 4 years ago
Dear Customer, Sorry for any inconvenience caused. We always try to give the best service to our customers. Please can you contact us on contact@creationwatches.com We will keep in touch with you in regards with this concern. Best Regards, Sally
Posted 4 years ago
Iown is rated 4.3 based on 1,757 reviews