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Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
Everything went well. Thanks!
Helpful Report
Posted 5 years ago
Dear Pekka , We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Ordered on a sunday, received the watch the following friday in Norway, by DHL express delivery. Were charged VAT and toll charge by DHL afterwards. Overall pleased with the service.
Helpful Report
Posted 5 years ago
Dear John, We are pleased that you loved the purchased from our online store as well as our service. As explained in our website,the shipping fees are paid by us and Import duties (if any) are always the responsibility of the buyer. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Fast dispatch and global delivery, watch in perfect condition boxed with warranty card. Very happy dealing with Creation Watches.
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Very good service, the watch was well packaged and arrive in perfect condition, in my case CreationWatches used DHL service for the shipping and I always knew where the package was until I received it; I'm sure I'll buy again with CreationWatches, thank you very much.
Helpful Report
Posted 5 years ago
Dear Jorge, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Dear CW, I will admit to being a little skeptical about Creation Watches, especially after seeing some of the negative feedback on the web outside of the CW site, however I have had nothing but a positive experience. The delivery address I sent was slightly wrong and DHL and CW did everything in their power to make sure my watch was delivered. It is exactly as advertised and I couldn't be more pleased. Will I be coming back for more? Absolutely, as soon as I can afford it.
Helpful Report
Posted 5 years ago
Dear Eugene, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Fast delivery. Perfect watch.........
Helpful Report
Posted 5 years ago
Dear Slave, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Thank you for everything. Very nice watch as I expected.
Helpful Report
Posted 5 years ago
Dear Davor, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Excellent Service with Quality Products
Helpful Report
Posted 5 years ago
Dear Riaan, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Nő. 1. Best watches on Best price
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Received my new Orient Elegant Classic yesterday. I received it here in the USA only 5 days after ordering! The watch is gorgeous. I am giving it 4 stars rather than 5 only because the leather band is not as nice as the watch itself, but honestly for the price I paid, it was a great deal. I expect to find a classier and nicer band and switch that out. Getting it half way around the world into my hands in perfect condition is amazing. It has now been running for 24 hours and has gained only 4 seconds in that time. I am very pleased with its accuracy and its class. I encountered no unhappy surprises with this order and expect to order again before long.
Helpful Report
Posted 5 years ago
Dear Tom, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Excellent watch, fast delivery.
Helpful Report
Posted 5 years ago
Dear Gligor, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
This is the 13th watch that I am buying so far. I am satisfied like always. Excellent.
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Beautiful watch. A little disappointed that it has the old, non hacking or manual winding movement, but still pleased!
Helpful Report
Posted 5 years ago
Dear Lou, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Very happy with the watch however I was surprised by the tax for import to UK. I don’t believe this was properly displayed during purchasing. Could have got the watch for the same price in a high street shop.
Helpful Report
Posted 5 years ago
Dear Phil, We are pleased that you loved the purchased from our online store as well as our service. As explained on our website, import duties (if any) are always the responsibility of the buyer. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Fast delivery, 7days to Montenegro arrived, watch as described, overall happy with purchase, will purchase again.
Helpful Report
Posted 5 years ago
Dear Dejan, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Its not what i have ordered bad compony
Helpful Report
Posted 5 years ago
Dear Rshad, If you are not happy with purchase you can send the watch back to us for Return or Exchange.We have 30 days watch Return or Exchange policy beyond that we do not accept the watch. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Beware £63 import duty into the uk for my Seiko.
Helpful Report
Posted 5 years ago
Dear Keith, As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. We have no control over this. We recommend you opt for 'Registered' shipping as there have been lesser incidences of import duty levies for that shipping option. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
very happy with watch and delivery time
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
It is the second time I ordered something at CreationWatches. I am always impressed how quick I get my products after each order.
Helpful Report
Posted 5 years ago
Dear Harry, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Very good service. Customer service informing you about all changes with your order's status and gets in touch till the end of delivery. Fast shipping with tracking. Strongly recommended!
Helpful Report
Posted 5 years ago
Dear Denis, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Iown is rated 4.3 based on 1,757 reviews