Login
Start Free Trial Are you a business?? Click Here

Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
the first time I feel cheated buying online. very bad experience. delay of 2 and a half months and I still do not receive the order. don't buy. when everything goes well there is no problem but as something happens ... it is shown that they do not have technical equipment. little communication. don't buy.
Helpful Report
Posted 4 years ago
Dear Jesus, We sincerely apologize for the inconvenience caused to you. Due to the continued global epidemic of COVID-19, the shortage of international air freight and constrained overseas postal/ courier services will result in delay of the shipment and delivery. Please believe the customer support team is working honestly. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Montre Seiko Kinétic bien reçue, parfait!
Helpful Report
Posted 4 years ago
Dear Paul, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
I ordered second watch from creation.....both times I got a good deal and delivery was terrific too via DHL even during epidemic.......great job guys......
Helpful Report
Posted 4 years ago
Dear Ravi, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Very happy with my casio edifice, will use again
Helpful Report
Posted 4 years ago
Dear Brian, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Being in the USA; I expected the shipment to take much longer than it did. CreationWatches had the shipment to DHL in less than a day; 4 days later the shipment was at my door. The package was carefully packed and no damage. Very smooth and easy. I ordered Seiko two watches. The prices of the watches were much less than EBay and any other on-line retailers. Shop with confidence.
Helpful Report
Posted 4 years ago
Dear Patrick, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
I collect watch brands and had not heard of these, as i found out there are thousands of brands out there. The two i purchase looke like some slightly more expensive ones i had wanted but are not available. I won't mention the brands but lets say they are fooling my friends. Bottom line everybody seems to like them and the prices were great, Thanks for a fine product.
Helpful Report
Posted 4 years ago
Dear Jorge, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Watch never turned up, creation refused to give refund despite acknowledging that somebody else somewhere else had signed for it.
Helpful Report
Posted 4 years ago
I am very satisfied. The watch arrived in perfect condition in Germany. Delivery took a little longer than advertised on the website, but due to the Corona Virus I expected a delay.
Helpful Report
Posted 4 years ago
Dear Lars, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Excellent company, I have bought a few watches from here now and everytime the experience has been excellent, very fast delivery and a step by step delivery update, very trustworthy. I will definitely be back for another watch soon. Thanks Jason
Helpful Report
Posted 4 years ago
Dear Jason, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Excellent value and quality from Creation Watches, very happy indeed!
Helpful Report
Posted 4 years ago
Dear John, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Another fantastic deal and excellent value from Creation Watches, very very pleased with the service I received.
Helpful Report
Posted 4 years ago
Dear John, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
recommended. v reasonable and the shipping to the UK was spot on
Helpful Report
Posted 4 years ago
Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Hi guys, it was very fast like 5 days, but the tax/customs was little bit expensive, watch was 77e and tax 28e, its around 36%, i think its a lot, maybe they charge in same amount even delivery....anything else was perfect. :) :) :)
Helpful Report
Posted 4 years ago
Dear Mister, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Ordered a watch on the 15th March and there has been no sign of it. Tracking number which was provided does not work. Charged for a product, which I have never received. Many attempts to get a refund all ignored. I suggest you avoid this company if you would like to actually receive your goods.
Helpful Report
Posted 4 years ago
Dear Will, Sorry for any inconvenience caused. We always try to give the best service to our customers. We hope for your kind understanding.Please let us know your full name,order no. and email address that would have been associated with your Order? If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
First class watches and very professional service. Delighted with purchase and quick delivery. They communicate with the customer all the way. Excellent service!
Helpful Report
Posted 4 years ago
Dear Stewart, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
This was my third purchase from CreationWatches, a Bulova watch, after my recent purchases of Citizen watches for myself and my wife. The items were all original and excellent in quality and the shipments arrived on the dates as promised except one which was one day earlier.
Helpful Report
Posted 4 years ago
Dear Juanito, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Ordered a watch from CreationWatches, waited 2+ months and it still didnt come. They dont reply to my emails.
Helpful Report
Posted 4 years ago
Dear Juric, We sincerely apologize for the inconvenience caused to you. Due to the continued global epidemic of COVID-19, the shortage of international air freight and constrained overseas postal/ courier services will result in delay of the shipment and delivery. Please believe the customer support team is working honestly. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
I believe they are a scam company. I’ve been exchanging emails since 18 March and finally come to the realisation I’ve been had. If you are considering purchasing from creation watches then do yourself a favour, set fire to your money. The outcome is the same but you will avoid large amounts of stress and frustration until you realise you’re a mug. If you are still considering using them, please do get in touch with me and I’ll sell you some fresh air from Yorkshire. It will arrive with you the next day post free and with no packaging to help the environment. I’ll employ sally and Vanya to deal with your rage emails once you figure out you’ve been robbed. They are really very good.
Helpful Report
Posted 4 years ago
Ordered a watch from creation watches, paid extra for postage and was told it would be with me soon. After about 50 days of it will be with you soon emails, I was promised a refund. Still no refund and now they won’t respond to emails. Their emails are usually vague and contain no information, just words like soon and due course but even these have stopped. I’ve accepted my money has been stolen so please do yourselves a favour and avoid this dishonest company like the plague.
Helpful Report
Posted 4 years ago
Dear Andrew, Sorry for any inconvenience caused. We always try to give the best service to our customers. We have initiated the refund process, it will credited in due course. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Awesome price... Watch as advertised...New...Unopened.. perfect condition..fast shipping...
Helpful Report
Posted 4 years ago
Dear Hickaro, We are pleased that you loved the purchased from our online store as well as our service. We always try to give the best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 4 years ago
Iown is rated 4.3 based on 1,757 reviews