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Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 10th August 2024
Anonymous
Iown 1 star review on 20th May 2024
Anonymous
Iown 5 star review on 23rd September 2021
Cristian Lovera
Iown 4 star review on 20th September 2021
Chris FP (Hampshire UK)
Iown 5 star review on 28th August 2021
Anonymous
Iown 5 star review on 16th August 2021
John Azariah
5
Anonymous
Anonymous  // 01/01/2019
Great service as always from Creation.
Helpful Report
Posted 5 years ago
Dear Mark, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Once again, quick, reliable service from Creation Watches. Gast delivery, well packaged, and by far the best value available.
Helpful Report
Posted 5 years ago
Dear Mark, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
great watch, arrived in four days Asia to Europe.
Helpful Report
Posted 5 years ago
Dear Tony, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Good price and fast shipping. I received my Seiko watch within three days. Very satisfied.
Helpful Report
Posted 5 years ago
Dear Jan, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Great price and reasonable postage via royal mail. Did not attract any customs charges. Orient watch is great look and spec for price!
Helpful Report
Posted 5 years ago
Dear Steve, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Great price and arrived quickly. Watch accurate to 5sec per day!
Helpful Report
Posted 5 years ago
Dear Neil, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
From ordering on line to delivery of my watch at my door, was easy and smooth. I was given tracking info and received my watch as scheduled. Also, CeationWatchers checked to make sure my order was ok
Helpful Report
Posted 5 years ago
Dear Craig, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Creation watches are my go to dealer for Seiko watches. Great customer service and easy to use website. There prices are very competitive and I have been using them for several years now. My latest purchase for the SKX007 model and it arrived quickly and as described.
Helpful Report
Posted 5 years ago
Dear Andy, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Good price. Prompt delivery. Was very happy with the product.
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Very good prices and prompt delivery! Very pleased.
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
So happy I finally have the Seiko SKX007. Ordered it at Eglobalcentral first but after 3 months of waiting and unhelpfull respons from customer service I never received my watch. However I still really wanted the watch so decided to order it from CreationWatches this time, and I received it perfectly. Thank you CreationWatches!
Helpful Report
Posted 5 years ago
Dear Cas, We always try to give best service to our customers, will take care in future purchase and try it never happen again. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Saat sorunsuz elime ulaştı uygun fiyat kaliteli hizmet tavsiye edilir
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
great price + no problem+ no tracklist-
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you liked the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Excellent watch, excellent service
Helpful Report
Posted 5 years ago
Dear Customer, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Watch is fantastic and delivered within 5 days. However got charged VAT and admin by DHL which meant the watch would have been cheaper and quicker from Amazon. That is my fault as I purchased on a click through without reviewing watch creations.
Helpful Report
Posted 5 years ago
Dear Customer, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered Post' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Great service, great watch,fantastic value and arrived very quickly.
Helpful Report
Posted 5 years ago
Dear Jeremy, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Let the buyer beware - it is most likely you will be charged import duties if you buy from creation watches in UK / Europe, so do your sums! My watch attracted £30 in vat / import duties - taking the cost to about what I could have bought it for locally, so not majorly out of pocket but this could be better advertised on the site. You might end up paying alot more than you thought!!
Helpful Report
Posted 5 years ago
Dear Jeff, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Compre un reloj Adidas district_m1 gold/black lo he recibido hoy a fecha de 11/3/2019 A venido con gasto de aduana de 39€ Porque no se informó de este posible gasto económico ?
Helpful Report
Posted 5 years ago
Dear Alejandro, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Fast despatch and fast delivery. Very good service from Singapore to my doorstep in he UK in 4 days. Highly recommended.
Helpful Report
Posted 5 years ago
Dear Harry, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Great watch (Orient Sun & Moon), great price and super fast delivery. Placed my order wednesday and received my watch in Sweden next monday. Will definitely order more watches from you.
Helpful Report
Posted 5 years ago
Dear Joakim, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 5 years ago
Iown is rated 4.3 based on 1,757 reviews