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Iown Reviews

4.3 Rating 1,757 Reviews
83 %
of reviewers recommend Iown
4.3
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Je recommande le site
Helpful Report
Posted 3 years ago
Dear Hugues, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Produit conforme à mon attente, la seiko skx est une montre indémodable. Meilleur prix constaté. Livraison en 1 mois gratuite. Montre bien protégé durant la livraison. Si vous pressez, prenez DHL mais ça sera plus cher avec les frais de douane. > Très satisfait de mon achat !
Helpful Report
Posted 3 years ago
Dear Praveen, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Fast and easy shopping.
Helpful Report
Posted 3 years ago
Dear Alexander, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
All Perfect, the shipping arrived in a few days, a day earlier exactly. The price is stunning and the watch is genuine. I’ll buy others!
Helpful Report
Posted 3 years ago
Dear Daniele, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Delivery was very quick as watch was ordered between xmas and new year. Watch is excellent and good value considering price paid.
Helpful Report
Posted 3 years ago
Dear Vicki, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Absolutely love it! Everything abt it, the watch, the package, the service, is all great! Thank you!
Helpful Report
Posted 3 years ago
Dear Eman, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
I am very satisfied with the service, the watch arrived in perfect condition and very well packaged, thank you very much!
Helpful Report
Posted 3 years ago
Dear Jorge, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
ATTENTION: in the FAQ is written "both methods of shipping are safe, and require acknowledgment of receipt of package by the recipient". THIS IS NOT TRUE! according to the French Post office, the tracking number given by creation watches is not a delivery against signature, even in periods outside Covid. Tracking shows that my package has been delivered but I haven't received anything and haven't signed anything. I wasted my money and can't do anything. Création Watches does not offer me solutions or even a commercial gesture ... Bad experience.
Helpful Report
Posted 3 years ago
Dear Eliaces, We sincerely apologize for the inconvenience caused. We would like to inform you that we have raised enquiry with the courier service. Once we get any updates from them we will let you know. Please believe the customer support team is working honestly. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Hello my order is still not received by DHL, why you do not reply to my emails? When my order 10516673 will be shipped?
Helpful Report
Posted 3 years ago
Dear Przemek, We have send your package with tracking number 3371497301. You can track your package from below link. http://www.dhl.com/track We sincerely apologize for the inconvenience caused to you. Due to the CORONAVIRUS situation some orders may be delayed in transit. Please believe the customer support team is working honestly. If you have any query please contact us on contact@creationwatches.com Best regards, Sally
Posted 3 years ago
10.12 paid by PayPal, 19.12 sent from Singapore, 3.01 arrived at the customs in Kiev, 5.01 I received in Kharkov. Orient Defender II RA-AK0402E10B watch (green) in film, tag, documents, warranty (there is Russian, store seal from 17.12, bought a box (a little shabby logo, but original, but it doesn't matter to me). I'm happy!
Helpful Report
Posted 3 years ago
Dear Aleksandr, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Fast home delevery with dhl 4days to sweden Nice watch,good price.
Helpful Report
Posted 3 years ago
Dear Jonas, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Very good customer service and price. Delivery and packaging was fast and reliable.
Helpful Report
Posted 3 years ago
Dear Aedy, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Watch arrived very quickly and in good condition. Purchased for a good price too.
Helpful Report
Posted 3 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Everything was fine : order / delivery / item. I recommand
Helpful Report
Posted 3 years ago
Dear Philippe, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
SUPER!!!!!! very fast shipping, perfect watch, I knew of the great reliability of the shop through the many Seiko(and not only) fans that have always satisfied!! The watch, a Seiko SKX007K1J, has been missing too long in my collection, given the exit of production I wanted to make it mine, and, as many repeat, seen in your hands it is really worthy.
Helpful Report
Posted 3 years ago
Dear Stefano, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Complete legitimate! Everything is well packed and the watch is protected. The watch is of course beautiful, worth it!
Helpful Report
Posted 3 years ago
Dear Hayamgoyeng, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
I order a watch a week ago and they never send it.
Helpful Report
Posted 3 years ago
Dear Hernan, We have send your package with tracking number RT174112832SG. You can track your package from below link. https://www.singpost.com/track-items We sincerely apologize for the inconvenience caused to you. Due to the CORONAVIRUS situation some orders may be delayed in transit. Please believe the customer support team is working honestly. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Excellent service ; ordered on line on 25 December , received my watch in the United Kingdom on 30 December 2020. I will be using “creationwatches “ again .
Helpful Report
Posted 3 years ago
Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Outstanding service! The prices are very fair, the deliveries super quick and when you have a question they reply immediately via Email. Looking forward to my next purchase with Creation Watches had a great experience so far!
Helpful Report
Posted 3 years ago
Dear Marlon, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
My watch stopped working after only 4 months. I thought a new battery might help, but it didn’t.
Helpful Report
Posted 3 years ago
Dear Customer, We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally
Posted 3 years ago
Iown is rated 4.3 based on 1,757 reviews