Iown Reviews

Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.30

4.3 Rating 1,757 Reviews

83 %

of reviewers recommend Iown

Company Reviews

Metrics

Info

4.3

Based on 1,757 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous

Iown 5 star review on 23rd September 2021

Cristian Lovera

Iown 4 star review on 20th September 2021

Chris FP (Hampshire UK)

Anonymous

John Azariah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, safety package, originally watch. No fast shipping, but have tracking number. I recommended to buy here. Thank you Alexander F .”

Helpful Report

Posted 5 years ago

Dear Alexander, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“good quality watch. good price. excellent delivery,but when you factor in import duty and tax the price of the watch is then quite expensive,when you think I could have bought one from a local watch shop cheaper. they say p+p is free,but it isn't free.”

Helpful Report

Posted 5 years ago

Dear Robert, We are pleased that you loved the purchased from our online store as well as our service. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. We recommend you opt for 'Registered' shipping as there have been lesser incidences of import duty levies for that shipping option. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“The order was delivered as seen, however I was not expecting that much in VAT and handling fee which made the order 1/3 more expensive. Upon delivery, I couldn´t get the watch to run properly, but I got help from the customer support and got it working (slapped the back of the watch case). There was also a slight missalignment of the 6 o'clock marker but I was prepared for this to be the case with SKX´s.”

Helpful Report

Posted 5 years ago

Dear Customer, As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. from our experience, misalignment is common for watches in the low to mid price ranges. Sometimes it can be easily corrected if it is a dial alignment issue (any watchmaker can quickly adjust the dial to align, and you can get it done locally). If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“everything's perfect ! arrived on time (in France) with international warranty certificate.”

Helpful Report

Posted 5 years ago

Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Very happy, vert fast delivery, this is my second command, not the last 😉”

Helpful Report

Posted 5 years ago

Dear Lucas, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“The order was delivered as seen, however I was unaware of VAT taxes which made the order 1/3 more expensive”

Helpful Report

Posted 5 years ago

Dear Abubakr, We are pleased that you loved the purchased from our online store as well as our service. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. We recommend you opt for 'Registered' shipping as there have been lesser incidences of import duty levies for that shipping option. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Returned my watch for a warranty repair in July and every time I ask for an update, I’m told to be patient and they will provide an update. Then silence... I chase them again a few weeks later, and they tell me to be patient, that they will provide a update. Then silence... In October, they finally said that, if they hadn’t returned the watch in November, I could have a refund or replacement. So it’s now November, and there’s still no sign of my watch. And when I ask for them to honour their promise of a refund or a replacement they, again, tell me to be patient and they will get back to me. And then silence...”

Helpful Report

Posted 5 years ago

Dear Customer, We have sent you watch. We always try to give best service to our customers. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Everything was as the expectations.”

Helpful Report

Posted 5 years ago

“The watch came in 10 days, quality, purchase and operation of the store satisfied”

Helpful Report

Posted 5 years ago

Dear Andrey, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“They are misleading clients by giving wrong info Watch size for exemple it is always 2or3 mm more than real size”

Helpful Report

Posted 5 years ago

Dear Customer, Sorry for any inconvenience caused. We will keep in touch with you in regards with this concern. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Happy with my new watch.”

Helpful Report

Posted 5 years ago

Dear Beno, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“I received my two Watch yesterday I very happy It Made in Japan and cheap price, great service, Thank you creation Watches company”

Helpful Report

Posted 5 years ago

Dear Paul, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Compré un reloj por 73€ pagado con PayPal. Cuando me llegó con DHL , para mí sorpresa me pidieron 39€ por gastos de aduana. No cogí el reloj por no estar informado antes y dos semanas después estoy esperando a que me devuelvan el dinero, después de comunicarme con PayPal y con ellos.”

Helpful Report

Posted 5 years ago

Dear María, As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. we regret that you had to pay import duties. We have no control over this. We recommend you opt for 'Registered' shipping as there have been lesser incidences of import duty levies for that shipping option. We understand that this may have been a surprise to you if you did not check the text next to the terms and conditions. We recommend you to pay the customs taxes and receive the watch, if you haven't already. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“My order No.10437008 my two watch's your note sand me please sand my payment my bank Account please your Answer sand me thanks”

Helpful Report

Posted 5 years ago

Dear Muhammad, We have refunded you from our side, please check with your bank. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“I received the watch in a few days, great service. It works very well and is also accurate for an automatic caliber (6 seconds/24h)”

Helpful Report

Posted 5 years ago

Dear Franco, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Great price and fast delivery”

Helpful Report

Posted 5 years ago

“Perfect. Had some doubts to order a watch on internet, but that that worked out perfect. Really happy with CreationWatches. Would buy again, anytime!”

Helpful Report

Posted 5 years ago

“All is good”

Helpful Report

Posted 5 years ago

Dear Lonneux, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Perfect! Fast shipping, good prices. Everything good 😃”

Helpful Report

Posted 5 years ago

Dear Martin, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Excellent products and reasonable delivery time to Bosnia.”

Helpful Report

Posted 5 years ago

Dear Adnan, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

Iown is rated 4.3 based on 1,757 reviews