Rugstore NE Reviews

Name: Rugstore NE
Address: Fulwell, Sunderland, Tyne and Wear, Fulwell, Sunderland, Tyne and Wear, United Kingdom
Rating: 4.90

4.9 Rating 2,754 Reviews

99 %

of reviewers recommend Rugstore NE

4.9

Based on 2,754 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear,
Fulwell, Sunderland, Tyne and Wear
United Kingdom
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Anonymous

Anonymous // 01/01/2019

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“First class service as promises”

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Posted 10 years ago

“Very pleased with all aspects of service ,quick delivery very good quality would defenetly use the rug store again . Love my rugs colours all lovely”

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Posted 10 years ago

“very happy with the purchase of rug, it seems very good quality ,price was good, and the vibrant colours are excellent , also good service which I think is very important ,well worth 5 stars.”

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Posted 10 years ago

“Very good service and delivery.”

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Posted 10 years ago

“Its the first time I have actually bought something online. I found the whole experience extremely easy and Rugstore were fantastic in every department. I intend to use them again and have already commended them to friends....thanks for all your help...regards Neville Andrews”

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Posted 10 years ago

“Brilliant! Great rug, great quality and very fast delivery with very good communication. Would definitely recommend.”

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Posted 10 years ago

“The rug arrived very promptly and customer service was great, kept me updated and sent me a tracking number. The price was very good, and the rug is nice, but I was expecting the colours to be more vivid based on the pictures on the website, but they are slightly grey-ish. The finishing touches on the sides of the rug are not that great, although it's not that visible. I do think however that it's good value for money.”

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Posted 10 years ago

“The rug that we ordered was of good quality we were kept informend of the delivery day and time overall we would use this company”

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Posted 10 years ago

“Great rug for the price! lovely colours and good quality”

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Posted 10 years ago

“very pleased with rug also prompt delivery.”

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Posted 10 years ago

“The service was good so would recommend to others.”

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Posted 10 years ago

“Easy to order, good communication and tracking. Product packaged well and pleased with the rug. Thanks.”

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Posted 10 years ago

“The deliver was very fast the quality of the rug is very good So I give them a 10 out of 10 I would use them again thanks very much.”

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Posted 10 years ago

“Sent an email to confirm the availability as rug is out of stock with other suppliers, received prompt positive response, so placed order and received rug couple of days later. Better price than John Lewis - thanks”

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Posted 10 years ago

“WHEN I INITIALLY PLACED THE ORDER FOR MY RUG IT WAS NOT IN STOCK AND I WAS INFORMED THAT DUE TO UNCERTAINTY AS TO HOW LONG IT WOULD BE BEFORE IT WAS BACK IN STOCK THE ORDER WOULD BE CANCELLED. VERY SHORTLY AFTER THE RUGSTORE CALLED ME TO SAY THEY HAD BEEN INFORMED THAT IT WOULD BE IN STOCK ON THE FRIDAY IF I STILL WANTED TO ORDER IT. BY TUESDAY I WAS THE PROUD OWNER OF THE RUG. THE STAFF MEMBERS WERE VERY HELPFUL AND FRIENDLY. I AM VERY PLEASED WITH THE RUG TOO SO I WOULD CERTAINLY RECOMMEND THIS COMPANY TO FAMILY AND FRIENDS.”

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Posted 10 years ago

“very fast delivery lady very nice on the phone and love my rug all good”

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Posted 10 years ago

“kept informed when rug would arrivve”

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Posted 10 years ago

“I have bought three different styles of rugs varying in expense but I must say that the quality is brilliant on all of them. I found the website easy to use and the contact from ordering to delivery excellent. The delivery time was also as stated. All in all a very good professional company that I would not hesitate to recommend.”

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Posted 10 years ago

“Colour and quality perfect. Delivery a lot quicker than anticipated.”

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Posted 10 years ago

“Ordering was simple, order status was changed very quickly to item ready for delivery and a date and time arranged accordingly for me. can't fault, thanks for a great rug.”

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Posted 10 years ago

Rugstore NE is rated 4.9 based on 2,754 reviews